Fire safety and emergency preparedness
Cited in 2 reports, with 3 deficiencies in total.
APPEARANCE QUALITY HOME
10752 OAKWOOD AVE., Hesperia CA 92345
6 bedsLatest official report Aug 3, 2026Licensed
Additional info
- Telephone
- (760) 956-2800
- Licensee
- APPEARANCE QUALITY HOME, INC.
- Administrator
- RILEY, RACHEL
- Contact
- RILEY, RACHEL
- License first date
- Aug 18, 2015
- License effective date
- Aug 18, 2015
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 8 Type A and 9 Type B deficiencies for this facility.
- Most recent inspection
- Aug 3, 2026
- Most recent deficiency
- Aug 3, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 8 reports for this facility: 6 inspections, 2 complaint investigations, and 0 licensing or administrative records.
Those records contain 8 Type A and 9 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 17
- Type A deficiencies
- 8
- Type B deficiencies
- 9
- Substantiated complaints
- 1
- Repeated topics
- 2
More than the typical 4
2 in the last 12 months
Well above the typical 1
2 in the last 12 months
Most this size have none
1 in the last 12 months
Well above the typical 1
1 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Records and plan of operation
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(16)
- Regulation authority
- CCR
What the official deficiency says
87468.1- Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (16) To receive or reject medical care or other services. This requirement has not been met as evidenced by: Based on interviews, the Licensee did not seek timely medical attention for R1. This is a immediate health and safety risk to resident's in care.
Official plan of correction
The Licensee shall conduct training on Regulation 87468.1 for all staff and send proof to the Department by POC date.
Deadline recorded: Apr 7, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2022
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)(B)
- Regulation authority
- CCR
What the official deficiency says
87211 - Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require... (1)... (B) Any serious injury as determined by the attending physician and occurring while the resident is under facility supervision. This requirement has not been met as evidenced by: Based on interviews and observations, the Licensee did not ensure that serious injuries were reported to the Department in a timely manner. This is a potential health and safety risk to resident's in care.
Official plan of correction
The Licensee shall conduct training on Regulation 87211(a)(1)(B) for all staff and send proof to the Department by POC date.
Deadline recorded: Apr 13, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 13, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology