CANYON HILLS CARE HOME

7791 STEWART ROAD, Colton CA 92324

Facility 366410678 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jun 16, 2026Licensed

Additional info
Licensee
TRUE CARE AND COMPASSION INC.
Administrator
MELJORIE CASTELO
Contact
MELJORIE CASTELO
License first date
Mar 21, 2006
License effective date
Mar 21, 2006
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 2 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
Mar 26, 2026
Most recent deficiency
Jun 16, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 8 reports for this facility: 5 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

More than the typical 4

1 in the last 12 months

Recorded deficiencies
7

Well above the typical 1

2 in the last 12 months

Type A deficiencies
2

Most this size have none

1 in the last 12 months

Type B deficiencies
5

More than the typical 1

1 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

Title 22, Division 6 Chapter 8 87465 (h(2) Incidental Medical and Dental Care (h)The following requirements shall apply to medications which are centrally stored: (2)Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.This requirement is not met as evidence by: Based on interviews, the licensee did not comply with the section cited above by not ensuring that medications are kept safe and in a locked place and not accessible by any residents in care which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee/Administrator agrees to submit a statement of understanding to follow the regulation cited above by plan of correction (POC) due date.

Deadline recorded: Jun 17, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 17, 2026
Correction not verified in available records
View official report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Records and plan of operationType B
Official classification
Type B
Official code
87212(b)(2)(E)
Regulation authority
CCR

What the official deficiency says

87212 Emergency Disaster Plan (b) The plan shall be subject to review...(2) Plan for evacuation including:(E) Relocation sites... to provide safe temporary accommodations for residents. This is not met as evidence by: Based on observation, file review and interview the licensee did not comply with the section cited above by not ensuring that the facility followed the emergency disaster plan which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee will submit the statement of understanding to follow 87212(b)(2)(E) regulation regarding emergency disaster plan and the licensee will provide proof of purchase and installation of a new generator for the facility by the plan of correction (POC) due date

Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(c)(3)(D)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General (c) All RCFE staff who assist residents... shall receive initial and annual training...(3)The training shall include, but not be limited to, the following:(D)Policies and procedures regarding medications...This is not met as evidence by: Based on observation, the licensee did not comply with the section cited above by not ensuring that the staff has the required medication training prior to administreing medication to residents which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee will submit a statement of understanding of 87411(c)(3)(D) by the POC due date.

Deadline recorded: Feb 12, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 12, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology