RANCH COUNTRY HOME

4189 LEXINGTON AVE, Chino CA 91710

Facility 366413255 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Oct 23, 2025Licensed

Additional info
Licensee
RANCH COUNTRY HOME, INC
Administrator
MELROSE RAMOS
Contact
MELROSE RAMOS
License first date
Sep 13, 2007
License effective date
Sep 13, 2007
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
935 - ELDERLY

Summary

The available records show 1 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
Oct 23, 2025
Most recent deficiency
Oct 23, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 229 San Bernardino County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 5 reports for this facility: 4 inspections, 1 complaint investigation, and 0 licensing or administrative records.

Those records contain 1 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
4

About the same as most this size

1 in the last 12 months

Recorded deficiencies
4

More than the typical 1

2 in the last 12 months

Type A deficiencies
1

Most this size have none

1 in the last 12 months

Type B deficiencies
3

More than the typical 1

1 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87307(e)(2)(A)
Regulation authority
CCR

What the official deficiency says

(e) The licensee shall supervise residents as needed and as determined by the resident's appraisal pursuant to Section 87457, Pre-Admission Appraisal or Section 87463, Reappraisals, when residents are in proximity to or when there is use of the following items: (2) Fishponds, wading pools, hot tubs, swimming pools, or similar larger bodies of water. (A) The licensee shall ensure that the bodies of water specified above are inaccessible through fencing, covering, or other means when not in active use by residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observatio], the licensee did not comply with the section cited above by leaving the pool gate unlocked and not secured at all times, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/24/2025 Plan of Correction Correction was made upon visit and locked was placed on pool gate. Lincee will read over the regulation stated above and provide a training to all staff regarding the safety and ensuring that pools, hot tubs, fish ponds, wading pools, and similar bodies of water remain locked an innaccessible to residents in care. Licensee will email training to LPA by POC 10/24/2025

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(c)
Regulation authority
CCR

What the official deficiency says

(c) With the prior written approval of the resident or conservator and provided such devices do not violate the resident’s rights as specified in Section 87468.1 Personal Rights of Residents in All Facilities, the licensee may use egress alert and location tracking devices as needed to ensure resident safety. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above by having four cameras in residents room three in which did not have a written consent, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 10/31/2025 Plan of Correction Licensee will read through the entire regulation and will remove all cameras and provide writen consents prior to installing cameras in residents rooms.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Administrator qualificationsType B
Official classification
Type B
Official code
87405(a)
Regulation authority
CCR

What the official deficiency says

Administrator - Qualifications and Duties All facilities shall have a certified administrator with enough freedom from other responsibilities and a sufficient number of hours on the premises to give adequate attention to the administration of the facility. This requirement is not met as evidenced by: Administrator Melrose Ramos was not available during time of inspection and was not able to communicated with by phone.

Official plan of correction

Administrator Ramos to submit documentation of designated administrator during her absence to be able address matters at her facility when she cannot attend during LPA visits, by POC date.

Deadline recorded: Dec 22, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2023
Correction not verified in available records
View official report
Dementia careType B
Official classification
Type B
Official code
87705(f)(2)
Regulation authority
CCR

What the official deficiency says

Care of Residents with Dementia The following shall be stored inaccessible to residents with dementia: toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants. This requirement was not met has evidenced by: During time of facility kitchen inspection, LPA observed a can of roach spray, under the kitchen sink which was unlocked and accessible to clients.

Official plan of correction

Staff removed toxin, during today's inspection, and placed in cabinet in the laundry room, which is locked and inaccessible to clients.

Deadline recorded: Dec 5, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 5, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology