Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportVALLEY CREST
18524 CORWIN RD, Apple Valley CA 92307
65 bedsLatest official report Aug 11, 2026Licensed
Additional info
- Telephone
- (760) 242-3188
- Licensee
- VALLEY CREST MEMORY CARE LLC
- Administrator
- GABRIEL AGUILAR
- Contact
- GABRIEL AGUILAR
- License first date
- Jan 24, 2025
- License effective date
- Jan 24, 2025
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Feb 5, 2026
- Most recent deficiency
- Jul 17, 2026
1 later report, on Aug 11, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 37 San Bernardino County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 7 reports for this facility: 2 inspections, 3 complaint investigations, and 2 licensing or administrative records.
Those records contain 1 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 2
- Recorded deficiencies
- 2
- Type A deficiencies
- 1
- Type B deficiencies
- 1
- Substantiated complaints
- 2
- Repeated topics
- 0
Fewer than the typical 6
2 in the last 12 months
Fewer than the typical 7
2 in the last 12 months
Fewer than the typical 2
1 in the last 12 months
Fewer than the typical 4
1 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)(3)(14)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities 87468.1 ....(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:....(1) To be accorded dignity in their personal relationships with staff, residents, and other persons....(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination.....(14) To have reasonable access to telephones, to both make and receive confidential calls. The licensee may require reimbursement for long distance calls. This requirement is not met as evidence by: Based on interviews, and review of records, the Licensee did not adhere to the regulation stated above for Resident #1, which poses an immediate Health, Safety, or Personal Rights risks to residents in care.
Official plan of correction
The Licensee has agreed to provide training on regulation: Personal Rights of Residents in All Facilities 87468.1 (a)(1)(3)(14). The Licensee will provide LPA proof of the training that will be signed and dated by all staff by POC date 7/24/2026.
Deadline recorded: Jul 24, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 24, 2026
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPAs observations, the licensee did not comply with the section cited above by not ensuring that chemicals are locked and inaccessibles to residents which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 01/22/2026 Plan of Correction Licensee stated that they would do a training for all staff about proper procedures for chemical storage and send an email with Statement of Understanding to LPA by Plan of Correction (POC) due date
Plan of correction recorded
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Jun 15, 2026 · Control 56-AS-20250723144911
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology