Resident rights
Cited in 2 reports, with 2 deficiencies in total.
TWIN RIVERS AT NATOMAS
421 SAN JUAN ROAD, Sacramento CA 95834
48 bedsLatest official report Jun 3, 2026Licensed
Additional info
- Telephone
- (916) 216-3058
- Licensee
- TWIN RIVERS AT NATOMAS INC
- Administrator
- VERONICA MORALES
- Contact
- VERONICA MORALES
- License first date
- Jun 23, 2016
- License effective date
- Jun 23, 2016
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Jun 3, 2026
- Most recent deficiency
- Mar 11, 2025
9 later reports, from Apr 11, 2025 through Jun 3, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 13 Sacramento County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 13 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 13
- Recorded deficiencies
- 3
- Type A deficiencies
- 1
- Type B deficiencies
- 2
- Substantiated complaints
- 0
- Repeated topics
- 1
More than the typical 10
2 in the last 12 months
Fewer than the typical 8
0 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
Fewer than the typical 4
0 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(g)(1)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (g) Prior to employment or initial presence in the facility, all employees and volunteers subject to a criminal record review shall: (1) Obtain a California clearance or a criminal record exemption as required by law or Department regulations This requirement is not met as evidenced by: Based on file review, Licensee did not comply to section cited above as S1 was working at the facility when S1 did not obtained an exemption to work at the facility, which poses an immediate risk for residents in care.
Official plan of correction
S1 is no longer working at the facility until cleared for exemption. Licensee is to submit a statement of compliance that all staff cannot work at the facility until Licensee obtained proof of clearance and/or exemption. POC is due March 13, 2025.
Deadline recorded: Mar 12, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 12, 2025
Correction not verified in available records
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities... (8) To be free from neglect, financial exploitation... This requirement is not met as evidenced by: Based on file review, Licensee did not comply as incident report revealed S2 obatined R1's credit card information and purchased shoes, which poses a potential risk for residents in care.
Official plan of correction
S2 is no longer working at the facility. Licensee is to conduct an Elder Abuse training for all staff. Proof of training along with name of attendees are due to LPA Yang via fax or email by February 28, 2025.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on file review, Licensee did not comply as R1 was not treated with dignity and respect by S2 which poses a potential risk for residents in care.
Official plan of correction
S2 is no longer working at the facility. Licensee is to conduct an Elder Abuse training for all staff. Proof of training along with name of attendees are due to LPA Yang via fax or email by February 28, 2025.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology