Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
GENE-LYN GUEST HOME, INC.
7814 NEYLAND WAY, Sacramento CA 95829
6 bedsLatest official report Feb 13, 2026Licensed
Additional info
- Telephone
- (916) 236-3978
- Licensee
- GENE-LYN GUEST HOME, INC.
- Administrator
- GRACE QUIEREZ
- Contact
- GRACE QUIEREZ
- License first date
- Sep 4, 2012
- License effective date
- Sep 4, 2012
- District office
- SACRAMENTO SOUTH ASC · (916) 263-4700
- Regional office
- 27
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Feb 13, 2026
- Most recent deficiency
- Feb 13, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 598 Sacramento County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 8 reports for this facility: 5 inspections, 3 complaint investigations, and 0 licensing or administrative records.
Those records contain 4 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 6
- Type A deficiencies
- 4
- Type B deficiencies
- 2
- Substantiated complaints
- 2
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
Well above the typical 1
6 in the last 12 months
Most this size have none
4 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size have none
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be ... competent to provide the services necessary to meet resident needs. ... to ensure provision of personal assistance and care ... Based on Department investigation in which record review and interviews in which it was learned that R1 developed multiple pressure injuries due to neglect by staff. Licensee did not ensure R1 was seen by a physician for wounds and provided wound care at the facility. This poses an immediate risk to residents in care.
Official plan of correction
POC: BY POC due date, licensee shall submit a plan to ensure 87411 is being met for all staffincluding trainings on repositioning and pressure wounds. POC shall be faxed by POC due date to 916-2634744.
Deadline recorded: Feb 14, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2026
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental careg … (1) The licensee ... assist in arranging ... medical and dental care ... This regulation was not met as evidence by: Based on Department investigation in which it was determined that staff are not properly assisting residents with theirmedical and dental needs, including ensuring R1 was seen by physician for . This poses an immediate risk to residents in care.
Official plan of correction
POC: BY POC due date, licensee shall submit a plan to ensure all residents obtain a medical and dental evaluation if they have not had one in the last 12 months or there is a need. POC shall be faxed by POC due date to 916-2634744.
Deadline recorded: Feb 14, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2026
Correction not verified in available records
Inspection
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87463(e)
- Regulation authority
- CCR
What the official deficiency says
87463 Reappraisals (e) The licensee shall immediately ... bring any significant change in condition ... to the attention of the appropriate licensed medical professional ... Documentation... This regulation was not met as evidence by: Based on record review and interviews, Licensee did not ensure R1 was seen by a licensed skilled professional timely. R1 did not receive timely medical attention when they developed pressure injuries prior to going into septic shock, which was their primary cause of death. This poses an immediate risk to residents in care.
Official plan of correction
POC: BY POC due date, licensee shall submit a plan toensure all residents have the needed dental and medical POC shall be faxed by POC due date to 916-2634744.
Deadline recorded: Feb 14, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2026
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87615(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87615 Prohibited Health Conditions (a) Persons who require health services for or have a health condition ... shall not be admitted or retained in a residential care facility for the elderly:(1) Stage 3 and 4 pressure injuries. Based on Department investigation in which record review and interviews in which it was learned that R1 developed multiple pressure injuries due to neglect by staff. Licensee did not ensure R1 was seen by a physician for wounds and provided wound care at the facility. This poses an immediate risk to residents in care.
Official plan of correction
POC: BY POC due date, licensee shall POC: BY POC due date, licensee shall submit a plan to train all staff via a third party vendor regarding pressure wounds. POC shall be faxed by POC due date to 916-2634744.
Deadline recorded: Feb 14, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2026
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
87506( (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by a delay in providing resident records to emergency personnel when requested. This poses an immediate health, and safety risk to residents in care.
Official plan of correction
Licensee will review regulation and submit a statment of understanding to the department by 9/24/2025 to cynthia.tamayo@dss.ca.gov. Licensee will ensure resident records are complete upon admission and are accessible to staff.
Deadline recorded: Sep 24, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 24, 2025
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
7411 Personnel Requirements - General (a) Facility personnel shall at all times be ... competent to provide the services necessary to meet resident needs. ... to ensure provision of personal assistance and care as required in Section 87608... This requirement is not met as evidenced by staff's inability to communicate effectivly especially in emergency situations. This poses a potential health, and safety risk to residents in care.
Official plan of correction
Licensee will review regulation and submit a statment of understanding to the department by 9/24/2025 to cynthia.atamayo@dss.ca.gov. Licensee they will train staff on communication and emergency procedures.
Deadline recorded: Sep 24, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 24, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology