Staffing, personnel, and training
Cited in 3 reports, with 3 deficiencies in total.
5914 CANARY DRIVE, North Highlands CA 95660
6 bedsLatest official report Apr 22, 2026Licensed
The available records show 3 Type A and 6 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 598 Sacramento County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 15 reports for this facility: 12 inspections, 2 complaint investigations, and 1 licensing or administrative record.
Those records contain 3 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 5
6 in the last 12 months
Well above the typical 1
5 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size have none
4 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPersonnel Requirements – General. All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training... The training shall include, but not be limited to, the following: Importance and techniques of personal care services... Licensee failed to comply to the section cited above based on record review showing staff do not have training for lifting and transferring residents, and no Hoyer lift training, which poses an immediate risk for residents in care.
By 04/27/2026, the licensee shall at minimum schedule a third party trainer to give staff training on proper lifting, transferring, and using a hoyer lift. The training shall take place within two weeks of being scheduled. The licensee shall also submit in writing on how they shall ensure staff have training that meets all of the resident needs, not just what is required by the regulations.
Deadline recorded: Apr 27, 2026. A deadline is not proof that correction was completed.
87109 Transferability of License (b) The licensee shall notify the licensing agency and all residents receiving services, or their representatives, in writing as soon as possible and in all cases at least thirty (30) days prior to the transfer of the property or business, or at the time that a bona fide offer is made, whichever period is longer, as specified in Health and Safety Code Section 1569.191. This requirement is not met as evidenced by: Based on file review and interview, Licensee failed to comply as Licensee did not issue a 30 day notice to residents in care, repsonsible parties, and licensing agency regarding the transfer of property which poses a potential risk for residents in care.
Licensee is to issue 30 day notice to residents, responsible parties and licensing agency regarding the transfer of property. Additionally, Licensee is to submit a statement of compliance of California Code of Regulation 87109. Failure to complete plan of correction by February 20, 2026 will result to additional civil penalty of $100 per day until received.
Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.
87466 Observation of the Resident The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not met as evidenced by: Based on interviews conducted, Licensee failed to comply to the section cited above as R1 has been declining with lack of appetite for approximately two weeks but change of condition was not brought to the attention of R1's primary care physician, which poses an immediate risk for residents in care.
Licensee is to notify R1's primary care physician of R1's change of condition immediately. Additionally, Licensee is to submit a plan to LPA of facility's procedure of staff, Administrator, Licensee's responsibility on resident observations. Failure to complete plan of correction by January 29, 2026 will result to additional civil penalty of $100 per day until received.
Deadline recorded: Jan 29, 2026. A deadline is not proof that correction was completed.
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. This requirement is not met as evidenced by: Deficient Practice Statement Based on file review, the licensee did not comply with the section cited above as R1 has a mental health diagnosis but no documentation of appropriate training on file which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 02/20/2026 Plan of Correction Licensee is to provide additional training to meet the needs of residents in care. Proof of training should be provided to LPA by February 20, 2026.
87405 Administrator - Qualifications and Duties (a) All facilities shall have a qualified and currently certified administrator. The licensee and the administrator may be one and the same person. The administrator shall have sufficient freedom from other responsibilities and shall be on the premises a sufficient number of hours to permit adequate attention to the management and administration of the facility as specified in this section. When the administrator is not in the facility, there shall be coverage by a designated substitute who shall have qualifications adequate to be responsible and accountable for management and administration of the facility as specified in this section. The Department may require that the administrator devote additional hours in the facility to fulfill his/her responsibilities when the need for such additional hours is substantiated by written documentation. This requirement is not met as evidenced by: Based on observation and file review, Licensee did not comply as the appointed Administrator resigned effective Ocotber 31, 2025 but Licensee has not appointed a new Administrator which poses a potential risk for residents in care.
Licensee is to hire a new administrator and submit the appropriate notification to Licensing. The following is due Friday December 12, 2025. Failure to correct by due date may result to $100 civil penalty per day until corrected.
Deadline recorded: Dec 12, 2025. A deadline is not proof that correction was completed.
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 2 staff files does not have annual trainings which poses a potential health, safety risk to persons in care.
POC Due Date: 03/13/2024 Plan of Correction Licensee will conduct an annual training with staff by the POC due date and submit to LPA Ratajczak a list of topics covered as well as staff signatures indicating who has completed the training.
(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 3 resident files were missing a medical assessment which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 03/13/2024 Plan of Correction Licensee is to notify LPA Ratajczak once R1's LIC602 is completed. Licensee is to submit a statement of understanding that all residents in care are to have a completed LIC602 in their records and that LIC602s need to be updated annually.
87355 Criminal Record Clearance. All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(e) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department or. This requirement is not met as evidenced by: Based on observation, records review, and interviews, Adminsitrator did not have staff (S1) fingerprint cleared.
Administrator agrees to have caregiver fingerprint cleared and associated to the facility. Adminsitrator is to send into CCL their plan of ensuring all staff to be associated and fingerprint cleared.
Deadline recorded: Apr 28, 2022. A deadline is not proof that correction was completed.
Allegations1 substantiated · 7 unsubstantiated · 0 unfounded · 1 cited
Health Related Services (a) The licensee shall ensure that each client receives necessary first aid and other needed medical or dental services, including arrangement for and/or provision of transportation to the nearest available services. This requirement was not met as evidenced by: Based on statements and medical documents obtained, Licensee did not provide arrangements nor transportation to medical treatment to one (1) client which poses an immediate health and safety risk to client in care.
Licensee is to submit a plan to CCL for what what action to take after an incident occurs in which a client could have sustained an injury. Plan should be submitted within one day (04/29/2022).
Deadline recorded: Apr 29, 2022. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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