Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
3620 WINONA WAY, North Highlands CA 95660
6 bedsLatest official report Aug 20, 2026Licensed
The available records show 1 Type A and 4 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 598 Sacramento County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 14 reports for this facility: 10 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 5
3 in the last 12 months
More than the typical 1
2 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size have none
1 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
1569.312 Basic services requirements Every facility required to be licensed under this chapter shall provide at least the following basic services: (d) Being aware of the resident's general whereabouts, although the resident may travel independently in the community. This requirement is not met as evidenced by: based on file review, licensee did not comply as R1 left the facility unassisted which poses an immediate health and safety risk fro residents in care.
Licensee is to submit a plan of how facility will ensure R1 will not wander outside of the facility unassisted. Plan of correction is due to LPA by Friday August 21, 2026.
Deadline recorded: Aug 21, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPersonnel Requirements - General. All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 This requirement is not met as evidenced by: Based on LPA's record review, staff did not have training for 2025 and 2026. This does not pose an immediate risk to residents.
By 05/08/2026, Licensee shall submit a written plan of correction how she shall ensure staff have continuing annual training per the regulations.
Deadline recorded: May 8, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this report87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Obtain a California clearance or a criminal record exemption as required by the Department or Based on observation and file review, Licensee did not comply as T1 has an " in process " status on clearance which poses a potential risk for residents in care.
T1 requires care and supervision and will not leave the facility. Licensee is to contact CPMB for updates on T1's clearance. Updates are to be provided to LPA as needed.
Deadline recorded: Apr 11, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this report(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 out of 2 staff files being incomplete with annual training which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/04/2024 Plan of Correction Licensee will conduct an annual training with staff by the POC due date and submit to LPA Ratajczak a list of topics covered as well as staff signatures indicating which staff has completed the training.
80072 Personal Rights (a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidence by: During inspection conducted by CCLD on 3/14/2022, LPA observed staff not wearing face masks while inside the facility, which poses an potential health, safety, and personal rights risk to the residents in care.
Deadline recorded: Mar 28, 2022. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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