Facility condition and maintenance
Cited in 3 reports, with 4 deficiencies in total.
WILDOMAR SENIOR ASSISTED LIVING
32365 SOUTH PASADENA ST, Wildomar CA 92595
200 bedsLatest official report Jul 8, 2026Licensed
Additional info
- Telephone
- (323) 902-6000
- Licensee
- WILDOMAR SENIOR ASSISTED LIVING LLC
- Administrator
- MELISSA POLENDO
- Contact
- MELISSA POLENDO
- License first date
- Oct 15, 2024
- License effective date
- Oct 15, 2024
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 9 Type B deficiencies for this facility.
- Most recent inspection
- Jul 8, 2026
- Most recent deficiency
- Jan 14, 2026
5 later reports, from Mar 26, 2026 through Jul 8, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 32 reports for this facility: 6 inspections, 22 complaint investigations, and 4 licensing or administrative records.
Those records contain 0 Type A and 9 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 9
- Type A deficiencies
- 0
- Type B deficiencies
- 9
- Substantiated complaints
- 5
- Repeated topics
- 2
Fewer than the typical 7
5 in the last 12 months
Well above the typical 3
4 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
Well above the typical 2
4 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Records and plan of operation
Cited in 3 reports, with 3 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(27)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) ... residents... shall have all of the following personal rights: (27) To keep, have access to, and use their own personal possessions... This requirement was not met as evidence by: Based on interviews and records review, the licensee did not comply with the section cited above in that Resident #1 (R1) was prohibited from using their motorized wheelchair which posed a potentional personal rights risk to one (1) out of one hundred nine (109) residents in care.
Official plan of correction
Licensee agrees to conduct an in-house training on personal rights and submit sign-in sheet and training agenda to the Department by POC due date of 2/11/2026.
Deadline recorded: Feb 11, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 11, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 80088(b)
- Regulation authority
- CCR
What the official deficiency says
80088 Furniture, Fixtures, Equipment, and Supplies (b) All window screens shall be in good repair and be free of insects, dirt and other debris. This requirement is not met as evidenced by: Based on LPAs observations, the Licensee did not comply with the section cited above by having the window screens in the facility in disrepair which pose potential health, safety and personal rights risks to residents in care.
Official plan of correction
Licensee stated to replace torn window screens in the facility and submit proof to LPA by Plan of Correction (POC) due date. Licensee stated to submit signed Statement of Understanding on CCR 80088(b) and submit to LPA by POC due date.
Deadline recorded: Dec 4, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 4, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- HSC
What the official deficiency says
87625 Managed Incontinence (b)addition Section 87611, General Requirements for licensee shall be responsible for: (3)Ensuring incontinent residents are kept clean, dry and facility remains free of odors from incontinence. Requirement has not been met: Based on LPA interviews, Licensee did not ensure that residents are being changed in a timely manner. Which poses a potential health and safety concern for residents in care.
Official plan of correction
Licensee will submit a Statement of Understanding and training with staff signatures to LPA by Plan of Correction (POC) due date
Deadline recorded: Oct 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 30, 2025
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- HSC
What the official deficiency says
87303 Maintenance and Operation (a) facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors…this requirement is not met as evidenced by: Interviews with staff, residents, and document reviews reveal that the facility did have bed bugs. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee shall provide training on how to treat and prevent bed bugs to all staff. Licensee shall submit proof of training to the LPA by Plan of Correction (POC) due date.
Deadline recorded: Nov 27, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 27, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(c)(1)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (c) All information and records obtained from or regarding residents...(1)The Licensee... The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement was not met as evidenced by: Based on interviews and records review, the Licensee did not comply with the section cited above by not ensuring that Resident #1 (R1) records were provided to R1 Authorized Representative which poses a potential health, safety and personal rights risk to resident in care.
Official plan of correction
Licensee stated to train all staff on CCR 87506(c)(1) and submit proof of all staff training log to LPA Brown by the Plan of Correction (POC) due date.
Deadline recorded: Jun 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 3, 2025
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(c)(1)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (c).. (1) The licensee and all employees shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. Based on observation and record review, the licensee did not comply with section cited above by not ensuring residents records are provided to residents representative, which poses a potential health, safety, and personal rights risks to those in care.
Official plan of correction
Licensee stated to submit resident records to resident representative today 05/05/2025.
Deadline recorded: May 9, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 9, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(d)
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records... This requirement is not met as evidenced by: Based on observation and interview, the Licensee did not comply with the section cited above by not ensuring that Resident #1 (R1) Admission Agreement is available to licensing agency staff to inspect, audit and copy on 03/13/2025 and 04/04/2025 which poses a potential health, safety and personal rights risks to resident in care.
Official plan of correction
Licensee stated to obtain and provide a copy of R1 Admission Agreement to LPA Brown by the Plan of Correction (POC) due date.
Deadline recorded: Apr 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 10, 2025
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety... This requirement is not met as evidenced by: Based on observation and interview, the Licensee did not comply with the section cited above by not ensuring that the light in R1's bathroom at the center of the ceiling and the one (1) bulb on top of bathroom mirror were working and not in disrepair which poses a potential safety and personal rights risk to resident in care.
Official plan of correction
Licensee replaced the one (1) busted bulb on top of the bathroom mirror and repaired the light at the center of R1's bathroom ceiling during the visit todaty, 03/13/2025. Plan of Correction (POC) cleared.
Deadline recorded: Mar 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 21, 2025
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(d)(4)
- Regulation authority
- CCR
What the official deficiency says
87307 Personal Accommodations and Services (d) The following space and safety provisions shall apply to all...(4) Stairways, inclines, ramps and open porches and areas of potential hazard to residents with poor balance or eyesight... This requirement is not met as evidenced by: Based on observation and interview, the Licensee did not comply with the section cited above by not ensuring that the aluminum threshold ramp on the entryway of R1's room with failing eyesight was not hard to wheel in or wheel out or has sturdy hand railings which poses a potential health, safety and personal rights risk to resident in care.
Official plan of correction
License ordered a flat aluminum threshold during the visit today, 03/13/2025 for R1 and stated that they will install a sturdy hand railing for R1 on R1's entryway and submit proof to LPA Brown by the POC due date.
Deadline recorded: Mar 21, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 21, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportLicensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Oct 7, 2025 · Control 56-AS-20250919113955
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology