HELPING HANDS CARE HOMES

Official classification

Type B

Official code

87307(a)(2)(D)

Regulation authority

CCR

What the official deficiency says

87307 Personal Accommodations and Services (a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (D) Not more than two residents shall sleep in a bedroom. This requirement is not met as evidenced by: Based on observation and interview, a bed was placed back into the walk-in closet located in R1 and R2's bedroom. LPAs also observed an individual lying on this bed. This poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee agreed to permanently remove the bed in R1 and R2's bedroom walk-in closet. POC to be emailed to LPA by close of business on 05/18/2026.

Deadline recorded: May 18, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87307(a)(2)(D)

Regulation authority

CCR

What the official deficiency says

87307 Personal Accommodations and Services (a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (D) Not more than two residents shall sleep in a bedroom. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review, the licensee sleeps in the walk-in closet located in R1 and R2's bedroom, which poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/13/2026 Plan of Correction Licensee reported she will remove the bed she placed in R1 and R2's walk-in closet which she uses to sleep in. Plan of correction to be emailed to LPA by close of business on 04/13/2026. Licensee also agreed to not sleep in any resident room or common area designated for resident use and will obtain a building permit and fire clearance movingforward to make any alterations to the approved facility sketch.

Official classification

Type A

Official code

87204(a)

Regulation authority

CCR

What the official deficiency says

(a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. An exception may be made in the case of catastrophic emergency when the licensing agency may make temporary exceptions to the approved capacity. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review, the licensee has exceeded their approved capacity by accepting a sixth resident prior to the Department approving their capacity increase request, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/15/2026 Plan of Correction Licensee agreed to contact the fire department and obtain written approval of the capacity increase. Licensee will then provide a copy of the written approval to LPA. Plan of correction to be submitted to LPA by close of business on 04/15/2026.

Official classification

Type B

Official code

87355(e)(3)

Regulation authority

CCR

What the official deficiency says

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above by not associating V1 with the facility, which poses a potential health/safety risk to persons in care.

Official plan of correction

POC Due Date: 04/15/2026 Plan of Correction Licensee reported they will complete the Criminal Background Clearance Transfer Request (LIC 9182) for V1 requesting to associate them with the facility and email it to the Riverside Regional Office at CCLASCPRiversideRO@dss.ca.gov by close of business on 04/15/2026.

Official classification

Type A

Official code

87355(1)(A)(D)

Regulation authority

CCR

What the official deficiency says

87355 Criminal Record Clearance (1) (A) Adults responsible for administration or direct supervision of staff. (D) Any staff person, volunteer, or employee who has contact with the clients. This requirement is not met as evidenced by V1 not being associated to the facility which poses an immediate health, safety and personal rights risk to persons in care.

Official plan of correction

The licensee agrees to associate V1 to the facility, and to review the regulation, 87335 Criminal Record Clearance. Proof of POC is to be submitted to the department by 5pm on the due date indicated.

Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

1569.695(c)

Regulation authority

HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill... Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: The facility has no record of drills of being conducted, which posed an immediate health safety and personal rights risk to persons in care.

Official plan of correction

The Licensee agrees to conduct an emregency disaster drill, and document it. Proof of POC is due to the department by 5pm on the due date indicated.

Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

1569.605

Regulation authority

HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate... This requirement is not met as evidenced by: the licensee did not comply with the section cited above in 1 out of 1 times which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

The Licensee agrees to obtain valid liability insurance. Proof of POC is due to the department by 5pm on the due date indicated.

Deadline recorded: Jul 3, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87205(a)

Regulation authority

CCR

What the official deficiency says

87205 Accountability of Licensee Governing Body (a) The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement is not met as evidenced by the FTB is not in good standing. This poses a potental health, safety and personal rights risk to persons in care.

Official plan of correction

The Licensee agrees to pay the outstanding taxes and reinstate the Proof of POC is due to the department by 5pm on the due date indicated.

Deadline recorded: Jul 16, 2025. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

1569.618(c)(3)

Regulation authority

HSC

What the official deficiency says

(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review], the licensee did not comply with the section cited above in 2 out of 2 persons which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/15/2025 Plan of Correction The Licensee agrees to enroll and have have both S1 and S2 completed CPR and first aid training. Proof of POC is due to the department by 5pm on the due date indicated.

Official classification

Type A

Official code

1569.695(c)

Regulation authority

HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above in 1 out of 1 time which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/15/2025 Plan of Correction The Licensee agrees to conduct an emregency disaster drill, and document it. Proof of POC is due to the department by 5pm on the due date indicated.

Official classification

Type B

Official code

1569.605

Regulation authority

HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review the licensee did not comply with the section cited above in 1 out of 1 times which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/28/2025 Plan of Correction The Licensee agrees to obtain valid liability insurance. Proof of POC is due to the department by 5pm on the due date indicated.

Official classification

Type B

Official code

87412(d)

Regulation authority

CCR

What the official deficiency says

(d) The licensee shall maintain documentation that an administrator has met the certification requirements specified in Section 87406, Administrator Certification Requirements or the recertification requirements in Section 87407, Administrator Recertification Requirements. This requirement is not met as evidenced by: Deficient Practice Statement Based on interview and record review, the licensee did not comply with the section cited above in 1 out of 1 person which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/28/2025 Plan of Correction The Licensee agrees to obtain valid Administrator Certification, Proof of POC is due to the department by 5pm on the due date indicated.

Official classification

Type B

Official code

87465(d)(3)

Regulation authority

CCR

What the official deficiency says

(d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (3) The date and time the PRN medication was taken, the dosage taken, and the resident's response shall be documented and maintained in the resident's facility record. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review, the licensee did not comply with the section cited above in 1 out of 4 resident PRN medication not being documented and maintained which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/26/2024 Plan of Correction Licensee will ensure PRN medication dosage recording keeping will be updated and maintained on a regular basis. Licensee will provide training to staff on proper record-keeping of medications given and will provide proof of training to the Department by POC date of 4/26/2024.

Official classification

Type B

Official code

87458(a)

Regulation authority

CCR

What the official deficiency says

(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment. This requirement is not met as evidenced by: Deficient Practice Statement Based on interviews and record review, the licensee did not comply with the section cited above in 2 of 4 residents (R1) and (R2), which poses a potential health risk to persons in care. LPA observed R1 has been in the facility since November 2023 and R2 has been in the facility since February 2023, the facility does not have a Physician's Report on file for R1 and R2.

Official plan of correction

POC Due Date: 04/26/2024 Plan of Correction Licensee agrees to make plan for obtaining a Physician's Report for R1 and R2 as soon as possible. Licensee will reach out to resident's responsible party(s) immediately to start the process to obtain Physician's Report. Licensee to provide LPA with R1 and R2's Physician's Report by Plan of Correction date of 4/26/24.

Official classification

Type A

Official code

87355(e)(3)

Regulation authority

CCR

What the official deficiency says

Criminal Record Clearance: (e) All individuals...shall prior to working, residing or volunteering in a licensed facility: (3) Request and be approved for a transfer of a criminal record exemption... This requirement was not met as evidenced by: Based on observation and interview, the Licensee did not comply with the above regulation with at least one staff (S1). LPA Colvin learned that S1 is the acting Administrator for the facility, and requires an Exemption Transfer to this facility. This is an immediate safety risk to all residents in care.

Official plan of correction

Licensee agrees to submit an Exemption Transfer Request by 2/1/22 in order to continue to have S1 work or reside at the facility. Licensee to provide LPA Colvin with proof of submitted request by 2/1/22.

Deadline recorded: Feb 1, 2022. A deadline is not proof that correction was completed.