Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.652(c)
- Regulation authority
- HSC
What the official deficiency says
1569.652 (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidenced by: Based on interviews and record review, R1 passed on 3/7/26 or 3/8/26 and their belongings were removed from the facility the day after their death. Therefore, R1's Responsible Person (RP) was entitled to a refund of $7800 within 15 days. Licensee reported they did not fully refund RP until 5/17/26. This poses a potential personal rights risk to residents in care.
Official plan of correction
Licensee reported he will email LPA a bank record displaying a photo copy of the check dated 05/17/2026 issued to R1's responsible person in the amount of $3,900 to serve as proof of the refund balance payment. Proof of correction to be submitted to LPA by close of business on 05/22/2026.
Deadline recorded: May 22, 2026. A deadline is not proof that correction was completed.