PICO DE LORO

620 NORTH PERRIS BLVD, Perris CA 92571

Facility 336407734 · RESIDENTIAL CARE ELDERLY (740)

45 bedsLatest official report Jul 8, 2026Licensed

Additional info
Licensee
PICO DE LORO, INC.
Administrator
VIVIEN RILLO/EFREN RILLO
Contact
VIVIEN RILLO/EFREN RILLO
License first date
Jul 11, 2003
License effective date
Jul 11, 2003
District office
RIVERSIDE ASC · (951) 248-2222
Regional office
18
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 3 Type A and 8 Type B deficiencies for this facility.

Most recent inspection
Jul 8, 2026
Most recent deficiency
Oct 3, 2025

3 later reports, from Oct 9, 2025 through Jul 8, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 16 Riverside County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 29 reports for this facility: 9 inspections, 19 complaint investigations, and 1 licensing or administrative record.

Those records contain 3 Type A and 8 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
9

More than the typical 6

2 in the last 12 months

Recorded deficiencies
11

Well above the typical 3

1 in the last 12 months

Type A deficiencies
3

More than the typical 1

1 in the last 12 months

Type B deficiencies
8

Well above the typical 2

0 in the last 12 months

Substantiated complaints
2

More than the typical 1

1 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(27)
Regulation authority
CCR

What the official deficiency says

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition…residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (27) To keep, have access to, and use their own personal possessions, including … to…be allowed to spend their own money, unless limited by statute or regulation. This requirement was not met as evidenced by: Based on interview and record review the licensee used R1’s personal and incidental funds to pay to pay rent owed by R1 against R1’s wishes. This poses an immediate health safety or personal rights risk to residents in care.

Official plan of correction

The licensee agreed to pay R1 the money owed and send proof by the POC due date. The licensee stated new procedure for accounting for resident personal incidental funds and board and care.

Deadline recorded: Oct 3, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 3, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 6 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on Oct 9, 2025 · Control 18-AS-20250324120159

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(6)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or nonambulatory residents, based on the residents' needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in which common bathroom next to Room #14 had a broken shower handle and sink faucet had a broken hot water knob which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will repair items addressed and email photos or invoice to LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Hazardous items and storageType B
Official classification
Type B
Official code
87309(a)
Regulation authority
CCR

What the official deficiency says

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in shampoo bottles, body spray, body wash was sitting on top of the common bathroom sink unattended which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will do In-service training with staff and email sheet to LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Food serviceType B
Official classification
Type B
Official code
87555(b)(23)
Regulation authority
CCR

What the official deficiency says

(b) The following food service requirements shall apply: (23) All readily perishable foods or beverages capable of supporting rapid and progressive growth of micro-organisms which can cause food infections or food intoxications shall be stored in covered containers at appropriate temperatures. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in hamburger meat was left out on sink counter, cooked food was left on counter, foods inside refrigerators was not in stored in containers which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will conduct an In-service training with staff and submit a plan by email to LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(a)(2)
Regulation authority
HSC

What the official deficiency says

(a)In addition to any other requirement of this chapter, a residential care facility for the elderly shall have an emergency and disaster plan that shall include, but not be limited to, all of the following: (2) Plans for the facility to be self-reliant for a period of not less than 72 hours immediately following any emergency or disaster, including, but not limited to, a short-term or long-term power failure. If the facility plans to shelter in place and one or more utilities, including water, sewer, gas, or electricity, is not available, the facility shall have a plan and supplies available to provide alternative resources during an outage. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation and interview, the licensee did not comply with the section cited above in emergency food could not be differentiate from regular food supply for residents which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will have separate emergency food and water and email photos and receipts if applicable to LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in drill documentation was requested and unable to be provided was which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will submit plan of conducting drills and drill documentation that will be used and email to LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
87203
Regulation authority
HSC

What the official deficiency says

All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshall for the protection of life and properly against fire and panic. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation, interview and record review, the licensee did not comply with the section cited above in interior structural changes have been made to include bedroom for future residents and another space for live-in caregiver accomodations, twin beds for staff inside the medication area which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/09/2024 Plan of Correction Licensee will submit LIC200 to Regional office with changes, revised facility sketch and address items identified and email LPA by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 2 unfounded · 2 cited · investigated over 2 visits

Admission, assessment, and evictionType B
Official classification
Type B
Official code
87457(c)
Regulation authority
CCR

What the official deficiency says

87457 Pre-Admission Appraisal – General (c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of his/her individual service needs...with the admission ...This requirement has not been met as evidenced by: Based on record review, the licensee did not comply with the section cited above completeing R1's preadmission appraisal prior to the resident being admitted to the facility which posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

The licensee agreed to send a self certified statement stating that the licensee has read and reviewed the section cited here. This shall be sent to the LPA by the POC due date.

Deadline recorded: May 24, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 24, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Part of the complaint whose outcome is recorded on May 15, 2024 · Control 18-AS-20240305095021

Licensing and administrationType B
Official classification
Type B
Official code
1569.655(a)
Regulation authority
HSC

What the official deficiency says

Increase in fee rates for elderly residents...: (a)If a licensee of a residential care facility for the elderly increases the rates... the licensee shall provide no less than 60 days' prior written notice to the residents... This requirement was not bet as evidenced by: Based on interviews, Licensee failed to give R1's Power of Attorny a 60-day written notice regarding the fee increase and only gave the POA a verbal notice. This poses a potential risk to residents in care.

Official plan of correction

Licensee will review Health and Safety Code 1569.655 and send a statement of understanding to CCL by POC date.

Deadline recorded: Mar 29, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 29, 2024
Correction not verified in available records
View official report
Complaint

Part of the complaint whose outcome is recorded on Aug 10, 2025 · Control 18-AS-20231020110520

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Resident rightsType A
Official classification
Type A
Official code
87468.1(a)(6)
Regulation authority
CCR

What the official deficiency says

Personal Rights of Residents in all residential care facilities for the elderly shall have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This does not prohibit a licensee from establishing house rules, such as locking doors at night to protect residents, or barring windows against intruders with permission from the Department. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA Delgado's observation and interview, LPA observed the front door to have a deadbolt lock and the dining area door had to be unlocked by key that was utilized by the Supervisor. The licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 07/30/2022 Plan of Correction Per the licensee, the deadbolt lock will be removed from the Front door, the door knobs for the front door and dining room will be replaced with door knobs that will not be locked from the inside at any day or time.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(20)
Regulation authority
CCR

What the official deficiency says

Additional Personal Rights of Residents in ...Facilities: (a) In addition to the rights listed ... residents...shall have all of the following personal rights: (20) To be protected from involuntary transfers, discharges, and evictions.... This requirement was not met ass evidenced by: Based on interviews conducted, the Licensee did not comply with the above regulation with one resident. The Licensee refused to readmit R1 after hospital discharge due to R1 being positive for COVID-19. R1 was subsequently transferred to SNF. This was an immedaite personal rights violation of R1.

Official plan of correction

Licensee agrees to submit Statement of Understanding regarding Licenee's responsiblity for providing care and superivision to residents, and expectation that residents will be re-admitted to the facility after discharge from the hospital, except for under specific circumstances. If the Licensee is unsure of if the situation calls for denial of readmittance to the facility, the Licensee agrees to consult with Licensing to ensure residents' rights are preserved and to prevent undue harm. Licensee to provide LPA Colvin with Statement of Understanding by the Plan of Correction date of 12/21/21.

Deadline recorded: Dec 21, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 21, 2021
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology