Incident reporting
Cited in 2 reports, with 2 deficiencies in total.
COTTAGES AT PALM SPRINGS
1780 E BARISTO RD, Palm Springs CA 92262
95 bedsLatest official report Jul 15, 2026Licensed
Additional info
- Telephone
- (760) 322-3444
- Licensee
- PACIFICA SL PALM SPRINGS LLC;PALM SPRINGS MGR LLC
- Administrator
- EDDY, TAMMY
- Contact
- EDDY, TAMMY
- License first date
- May 13, 2019
- License effective date
- May 13, 2019
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 10 Type B deficiencies for this facility.
- Most recent inspection
- May 11, 2026
- Most recent deficiency
- Jun 30, 2025
8 later reports, from Aug 26, 2025 through Jul 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 21 reports for this facility: 7 inspections, 14 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 10 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 12
- Type A deficiencies
- 2
- Type B deficiencies
- 10
- Substantiated complaints
- 5
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
Well above the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Well above the typical 2
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations3 substantiated · 0 unsubstantiated · 0 unfounded · 3 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(1)(c)
- Regulation authority
- CCR
What the official deficiency says
Basic Services (1)Care and supervision defined in 87101(c)... (c) " Care and supervision " means the facility assumes responsibility for, or provides or promises to provide in the future, ongoing assistance with activities of daily living without which the resident' s physical health, mental health safety, or welfare would be endangered. Assistance medications, money mgmt, or personal care. This requirement is not met as evidenced by: Facility staff did not ensure bed rails were in the upright position which caused an immediate health safety and personal rights risk to persons in care.
Official plan of correction
The Licensee agrees to conduct an in-service on the importance of following resident care plan. Proof of POC is to be submitted to the department by 5pm on the due date indicated.
Deadline recorded: Jul 1, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 1, 2025
Correction not verified in available records
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1
- Regulation authority
- CCR
What the official deficiency says
87468.1- Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (16) To receive or reject medical care or other services. This requirement has not been met as evidenced by: the Licensee did not seek timely medical attention for R1. This is a immediate health safety and personal risk to person's in care.
Official plan of correction
The Licensee agrees to conduct a review of resident fall risk procedures. Proof of POC is to be submitted to the department by 5pm on the due date indicated.
Deadline recorded: Jul 1, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 1, 2025
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
Reporting requirements : (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident 7 days of the occurrence of any of the events specified in (A) through (D) below... This requirement is not met as evidenced by: the licensee did not notify R1s responsible party of the incident, which posed a potential health, safety and personal rights risk to person's in care.
Official plan of correction
The Licensee agrees to conduct an in-service on the importance of incident reporting and follow with RSD to ensure timely reporting to all applicable parties. Proof of POC is to be submitted to the department by 5pm on the due date indicated.
Deadline recorded: Jul 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 7, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
REPORTING REQUIREMENTS: (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to...: (1) A written report shall be submitted to the licensing agency... within 7 days of the occurrence of any of the events specified in (A) through (D)... This requirement was not met, as evidenced by: Based on record review the licensee did not ensure a written report was submitted within 7 days regarding R1's elopment from the facility. This poses a potential threat to the health, safety and personal rights of the resident in care.
Official plan of correction
The Execcutive Director, Tammy Eddy reported staff training regarding reporting requirements will be conducted and proof submitted to the Department by COB on the POC due date.
Deadline recorded: Mar 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 7, 2025
Correction not verified in available records
Complaint
Allegations3 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType B
- Official classification
- Type B
- Official code
- 1569.49(e)
- Regulation authority
- HSC
What the official deficiency says
1569.49 Civil penalties; regulations setting forth appeal procedures for deficiencies. (e) For a violation that the department determines resulted in the death of a resident, the civil penalty shall be fifteen thousand dollars ($15,000). This requirement was not being met as evidenced by: staff neglect, staff caused serious injuries to resident while in care. This poses an immediate health and safety risk to residents in care.
Official plan of correction
The Executive Director stated staff will be trained on the following procedures on how to follow each resident's care plan. This is to include training on how to follow up and arrange for medical care and follow ups with PCP. This training requirement is due to the LPA by email on COB on the POC due date.
Deadline recorded: Mar 7, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 7, 2025
Correction not verified in available records
Complaint
Allegations4 substantiated · 3 unsubstantiated · 0 unfounded · 4 cited
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
Section 87208 Plan of Operation (a) The licensee shall operate the facility in accordance with the terms specified in the plan of operation and may be cited for not doing so pursuant to Health and Safety Code section 1569.49 Based on record reviews and and interviews, the licensee did not comply with the section cited above which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
New transportation vehicle is scheduled to be purchase in April 2025. All residents have been informed to contact front desk for transportation needs. Staff will set up the appointment and pay for the service.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility (2)The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which... Based on record reviews and and interviews, the licensee did not comply with the section cited above which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
New transportation vehicle is scheduled to be purchase in April 2025. All residents have been informed to contact front desk for transportation needs. Staff will set up the appointment and pay for the service.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility (2)The licensee shall provide assistance in meeting necessary medical and dental needs. This includes transportation which... Based on record reviews and and interviews, the licensee did not comply with the section cited above which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
New transportation vehicle is scheduled to be purchase in April 2025. All residents have been informed to contact front desk for transportation needs. Staff will set up the appointment and pay for the service.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87307(a)(3)(F)
- Regulation authority
- CCR
What the official deficiency says
87307 Personal Accommodations and Services (a) Living accommodations and grounds shall be... (3) Equipment and supplies necessary for personal care... (F) Basic laundry service Based on record reviews and and interviews, the licensee did not comply with the section cited above which posed a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Laundry schedule is made for staff to cover laundry services when the assigned attendant is absent.
Deadline recorded: Feb 28, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 28, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87625(b)(3)
- Regulation authority
- HSC
What the official deficiency says
87625 (b) (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement was not met as evidenced by: Based on LPA's record review, interviews, R1 was not accorded their right to be kept clean and dry, R1’s room was not free from odors from the Purewick machine.
Official plan of correction
The Executive Director, Tammy Eddy stated that she will provide training and acknowledgement of staff training of the regulation and signature to the LPA by 01/10/2023.
Deadline recorded: Dec 27, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 27, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not being met as evidenced by: Based on interview, and LPA observation, R1 was not accorded a safe environment by the shower seat being loose. This is a potential personal rights risk to residents in care.
Official plan of correction
Licensee agrees to draft a repair plan for the damaged unit by 7/5/2023. Further, in-service training will be conducted on the cited reguation, and also due 7/5/23.
Deadline recorded: Jul 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 5, 2023
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not being met as evidenced by: Based on interview, and LPA observation, R1 was not accorded an environment that was not is disrepair. This is a potential personal rights risk to residents in care.
Official plan of correction
Licensee agrees to draft a repair plan for the damaged unit by 7/5/2023. Further, in-service training will be conducted on the cited reguation, and also due 7/5/23.
Deadline recorded: Jul 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 5, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology