Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportATRIA HACIENDA
44600 MONTEREY AVE, Palm Desert CA 92260
266 bedsLatest official report Mar 11, 2026Licensed
Additional info
- Telephone
- (760) 341-0890
- Licensee
- WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
- Administrator
- MONIQUE MOREIRA
- Contact
- MONIQUE MOREIRA
- License first date
- Sep 21, 1994
- License effective date
- Sep 21, 1994
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 2 Type A and 1 Type B deficiencies for this facility.
- Most recent inspection
- Sep 25, 2025
- Most recent deficiency
- Jun 29, 2025
10 later reports, from Jul 12, 2025 through Mar 11, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 41 reports for this facility: 8 inspections, 33 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 1 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 3
- Type A deficiencies
- 2
- Type B deficiencies
- 1
- Substantiated complaints
- 2
- Repeated topics
- 0
More than the typical 7
1 in the last 12 months
About the same as most this size
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 13, 2025 · Control 18-AS-20240620095703
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 13, 2025 · Control 18-AS-20231222144402
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Jul 13, 2025 · Control 18-AS-20240620095703
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87468.2(a) In addition to rights listed in section 87468.1, Persoanl Rights of Reisdents in all Facilities, residents in privately operated residental care facilities for the elderly shall have all the following rights: (4) to care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This regulation was not met based on interview and record review, Staff S2 provided residents their medication late,this poses a health, safety, and personal rights risk to residents in care.
Official plan of correction
Administrator will develop a plan to ensure residents receive medications as perscribed and training for med tech's by the POC due date. Administrator will email LPA a copy of the plan developed and training logs. Wendy.Gibbs@dss.ca.gove
Deadline recorded: Jul 9, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 9, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Apr 27, 2025 · Control 18-AS-20240906082057
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 1 unfounded · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Part of the complaint whose outcome is recorded on Apr 26, 2025 · Control 18-AS-20240717101852
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
No deficiencies recorded in this report
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(g)
- Regulation authority
- CCR
What the official deficiency says
Incidental Medical and Dental Care- (g) The licensee shall immediately telephone 9-1-1 if an injury...has resulted in an imminent threat to a resident’s health...except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by: The licensee did not ensure 9-1-1 was called immediately following R1's fall on 7/18/2020. Based on interviews conducted and records reviewed, R1 was not sent for medical evaluation of their fall until 7/19/2020. The fall resulted in a hip fracture. which required surgery. This poses an immediate health, safety, and personal rights risk to residents in care.
Official plan of correction
The facility states they will submit a written statement of understanding of the regulation cited as well as conduct training with all staff regarding the regulation cited by POC due date of 5/11/2022. LPA will allow time for training to be completed.
Deadline recorded: May 11, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 11, 2022
Correction not verified in available records
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
Basic Services- (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidenced by: The licensee did not ensure R1 was provided proper care and supervision during their ambulation following a visit. Based on interviews conducted and records reviewed, R1's care plan required the provision of escorting services which were not provided. This poses a immediate health, safety, and personal rights risk to residents in care.
Official plan of correction
The facility states they will submit a written statement of understanding of the regulation cited as well as conduct training with all staff regarding the regulation cited by POC due date of 5/11/2022. LPA will allow time for training to be completed.
Deadline recorded: May 11, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 11, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology