Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportBROOKDALE MURRIETA
24350 JACKSON AVE, Murrieta CA 92562
82 bedsLatest official report Jun 26, 2026Licensed
Additional info
- Telephone
- (951) 696-5753
- Licensee
- BLC CHANCELLOR-MURRIETA LH LLC
- Administrator
- CINDY GARCIA
- Contact
- CINDY GARCIA
- License first date
- Jun 1, 2007
- License effective date
- Jun 1, 2007
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 3 Type B deficiencies for this facility.
- Most recent inspection
- Jun 1, 2026
- Most recent deficiency
- Apr 10, 2023
10 later reports, from Jun 12, 2023 through Jun 26, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 12 reports for this facility: 4 inspections, 8 complaint investigations, and 0 licensing or administrative records.
Those records contain 0 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 3
- Type A deficiencies
- 0
- Type B deficiencies
- 3
- Substantiated complaints
- 1
- Repeated topics
- 0
Fewer than the typical 7
1 in the last 12 months
About the same as most this size
0 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
More than the typical 2
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 5 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 3 cited
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211
- Regulation authority
- CCR
What the official deficiency says
REPORTING REQUIREMENTS: (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including...the following: (1) A written report shall be submitted to the licensing agency...within 7 days of the occurrence of any of the events specified in (A) - (D)... (D) Any incident which threatens the welfare, safety or health of any resident...This requirement was not met, as evidenced by: Based on interviews the Licensee didn't ensure R1's hospitalization was reported to the Licensing agency. This poses a potential risk to the health, safety or personal rights of the residents in care.
Official plan of correction
The Administrator agrees to conduct a staff training on reporting requirements. Proof is to be submitted to the department by 5 pm on the due date indicated.
Deadline recorded: Apr 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2023
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211
- Regulation authority
- CCR
What the official deficiency says
Each licensee shall furnish to the licensing agency such reports as the Department may require, including...the following: (1) A written report shall be submitted to the licensing agency...within 7 days of the occurrence of any of the events specified incident which threatens the welfare, safety or health of any resident...This requirement was not met, as evidenced by: Based on interviews the Licensee didn't ensure R1's hospitalization was reported to the Licensing agency. This poses a potential risk to the health, safety or personal rights of the residents in care
Official plan of correction
The Administrator agrees to conduct a staff training on change of condition. Proof is to be submitted to the department by 5 pm on the due date indicated.
Deadline recorded: Apr 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2023
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
PERSONAL RIGHTS OF RESIDENTS IN ALL FACILITIES: (a) Residents in all RCFEs shall have all of the following personal rights: To be accorded safe, healthful & comfortable accommodations, furnishings and equipment. This requirement was not met as evidenced by: Based on documentation review the licensee did not comply with the section cited above. R1 was uncomfortable as they feltht wy would be retailiated against if they spoke up. This posed an immediate risk to the personal rights of the resident in care.
Official plan of correction
The Licensee agrees to conduct a training on personal rights. Proof is to be submitted to the dept by 5pm on the due date indicated.
Deadline recorded: Apr 24, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 24, 2023
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology