CALEO BAY ALZHEIMER'S SPECIAL CARE CENTER

47805 CALEO BAY DRIVE, La Quinta CA 92253

Facility 336426054 · RESIDENTIAL CARE ELDERLY (740)

66 bedsLatest official report Jul 13, 2026Licensed

Additional info

Telephone: (760) 771-6100
Licensee: WESTBROOK MGMT, LLC; LAQUINTA INVESTORS LP
Administrator: MARIA ARRIAGA
Contact: MARIA ARRIAGA
License first date: Jul 19, 2013
License effective date: Jul 19, 2013
District office: RIVERSIDE ASC · (951) 248-2222
Regional office: 18
Clients served: 935 - ELDERLY

Summary

The available records show 8 Type A and 5 Type B deficiencies for this facility.

Most recent inspection: Jul 13, 2026
Most recent deficiency: Jan 23, 2025

2 later reports, from Jul 10, 2025 through Jul 13, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean

Type A: Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B: Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.

In the available public five-year record, CCLD published 17 reports for this facility: 9 inspections, 8 complaint investigations, and 0 licensing or administrative records.

Those records contain 8 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections: 9
Recorded deficiencies: 13
Type A deficiencies: 8
Type B deficiencies: 5
Substantiated complaints: 1
Repeated topics: 0

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Jan 23, 2025Complaint

Allegations6 substantiated · 3 unsubstantiated · 0 unfounded · 5 cited · investigated over 4 visits

Dementia careType B

Official classification: Type B
Official code: 87705(f)(6)
Regulation authority: CCR

What the official deficiency says

(f) Licensees that lock exterior doors or perimeter fence gates…(6) Locked exterior doors or perimeter fences with locked gates shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents. This requirement was not met as evidenced by: Based on interviews and records review, R1 eloped from the facility locked perimeter. This poses a potential health, safety, or personal rights risk to residents in care.

Official plan of correction

The administrator agreed to conduct an elopment drill with staff and send proof of the training by the POC due date.

Deadline recorded: Jan 30, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Jan 30, 2025

Correction not verified in available records

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Dec 7, 2023Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

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Oct 19, 2023Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

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Sep 29, 2023Complaint

Part of the complaint whose outcome is recorded on Jan 23, 2025 · Control 18-AS-20220914185645

No deficiencies recorded in this report

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Sep 12, 2023Complaint

Part of the complaint whose outcome is recorded on Jan 23, 2025 · Control 18-AS-20220914185645

Resident rightsType A

Official classification: Type A
Official code: 87468.2(a)(8)
Regulation authority: CCR

What the official deficiency says

(a) In addition…all of the following personal rights:(8) To be free from neglect…physical, or sexual abuse.This requirement was not met as evidenced by: Based on interviews and records review,S1 was neglectful while changing R1, by pushing R1 and falling on top of R1’s leg resulting in a fracture. This poses an immediate health, safety or personal rights risk to residents in care.

Official plan of correction

The administrator agreed to hold an all staff training on 9/21/2023, where staff will be trained on resident, changing, challenging behavior, and personal rights. The licensee agreed to send the training material to the LPA by the POC due date and notify the LPA when the training is completed on 9/21/23.

Deadline recorded: Sep 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 13, 2023

Correction not verified in available records

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Medical and dental careType A

Official classification: Type A
Official code: 87465(a)(1)
Regulation authority: CCR

What the official deficiency says

(a) A plan for incidental medical...care shall be developed...(1)The licensee shall arrange, or assist in arranging, for medical...care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by: Based on interviews and records reviews, R1 did not receive appropriate medical attention for fractured until (3) days after. This was due to S1 disseminating inaccurate statements. This poses an immediate health, safety or personal rights risk to residents in care.

Official plan of correction

The administrator agreed to send the LPA training material they will use with staff for emergency scenarios and assessing residents. This will be sent to LPA by the POC due date. The Administrator agreed to send notification to the LPA when the training is completed on 9/21/23.

Deadline recorded: Sep 13, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 13, 2023

Correction not verified in available records

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Incident reportingType B

Official classification: Type B
Official code: 87221(a)(1)
Regulation authority: CCR

What the official deficiency says

(a) Each licensee shall furnish...(1)A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence...This requirment was not met as evidenced by: Based on interviews and records review it was found incident for R1 was reported past 7 days and reported inaccurate occurence to responsible party. This poses an potential health saftey or personal rights risk to residents in care.

Official plan of correction

The licensee agreed to send the LPA a self certified statement on their understanding of reporting requirments and when to report a resident fall. This is due by the POC due date the LPA.

Deadline recorded: Sep 19, 2023. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Sep 19, 2023

Deficiency Dismissed Type B 09/19/2023 Section Cited CCR 87221(a)(1)

Plan of correction recorded

Correction deadline recordedDeadline Sep 19, 2023

Correction not verified in available records

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Nov 9, 2022Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

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Sep 15, 2022Complaint

Part of the complaint whose outcome is recorded on Jan 23, 2025 · Control 18-AS-20220914185645

Resident rightsType A

Official classification: Type A
Official code: 87468.2(a)(20)
Regulation authority: CCR

What the official deficiency says

Additional Personal Rights of Residents in ...Facilities: (20) To be protected from involuntary transfers, discharges, and evictions. A licensee shall not involuntarily transfer or evict residents...and shall comply with all eviction and relocation protections for residents.... This requirement was not met by: Based on record review, the Licensee did not comply with the above regulation with one resident (R1). Administrator provided R1's family with an eviction notice on 9/14/22 which was effective immediately. The facility also did not conduct a reassessment of R1. This is an immediate personal rights violation of R1.

Official plan of correction

Licensee agrees to recind the eviction notice sent to the family, and provide LPA Colvin with a copy of an email sent to the family detailing the recintion of the illegal eviction. This does not prohibit the facility from issuing a 30-day eviction, should the follow the proper procedure. Additionally, Licensee agrees to have Administrator review Title 22 Reglation Section 87224 Eviction Procedures. Administrator to provide LPA Colvin with Self-Certification of completion as well as Statement of Understanding regarding proper eviction procedures. Email, self-certification, and Statement due by 9/16/22.

Deadline recorded: Sep 16, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 16, 2022

Correction not verified in available records

View official report

Facility condition and maintenanceType B

Official classification: Type B
Official code: 87303(e)(2)
Regulation authority: CCR

What the official deficiency says

Maintenance and Operation: (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care... shall deliver hot water. Hot water temperature controls shall be...a temperature of not less than 105 degree F... This requirement was not met by: Based on observations, the Licensee did not comply with the above regulation with at least two resident bathrooms (#46 & #36). LPA Colvin observed a maximum hot water tempurature in Room #46 of 92.6 degrees, and 86.7 degrees in Room #36. This is a potential health risk for residents in care.

Official plan of correction

Licensee agrees to adjust the settings on the water heater and re-measure the maximum hot water tempurature in 3 resident bathrooms in each wing of the facility. Licensee to provide LPA Colvin with readings for each room, confirming that the tempurature is inbewteen 105 and 120 in resident bathrooms. Readings to be provided to LPA Colvin by Plan of Correction date of 9/30/22.

Deadline recorded: Sep 30, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Sep 30, 2022

Correction not verified in available records

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Sep 30, 2021Complaint

Basic services and supervisionType A

Official classification: Type A
Official code: 87466
Regulation authority: CCR

What the official deficiency says

Observation of the Resident: The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement was not being met as evidenced by: Based on interviews and record reviews, between January 1, 2019 and October 26, 2019, R1 sustained multiple falls. Licensee did not ensure staff had been sufficiently informed of R1’s fall risk and/or what precautions were to be used to mitigate further falls. This posed a potential health and safety risk to resident in care.

Official plan of correction

Executive Director will ensure staff are provided training on observation of residents and ensure their needs are being met. Proof of training will be submitted by 10/8/21.

Deadline recorded: Oct 8, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Oct 8, 2021

Correction not verified in available records

View official report

Staffing, personnel, and trainingType A

Official classification: Type A
Official code: 87411(a)
Regulation authority: CCR

What the official deficiency says

Personnel Requirements - General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not being met as evidenced by: On October 26, 2019 R1 was observed with a bloody face and injuries to eye and lip. Staff interviews could not provide evidence as to how R1 sustained the injuries. This posed an immediate health and safety risk to resident in care.

Official plan of correction

Executive Director will ensure staff are trained on expectations relating to their knowledge of residents care plan to ensure their needs are met. Proof of training will be submitted by 10/8/21.

Deadline recorded: Oct 8, 2021. A deadline is not proof that correction was completed.

Plan of correction recorded

Correction deadline recordedDeadline Oct 8, 2021

Correction not verified in available records

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Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology