Resident rights
Cited in 3 reports, with 4 deficiencies in total.
DESERT COTTAGE II
83-421 MATADOR COURT, Indio CA 92203
6 bedsLatest official report Feb 20, 2026Licensed
Additional info
- Telephone
- (760) 342-7767
- Licensee
- DESERT COTTAGES, L.L.C.
- Administrator
- ELIZABETH HENGSTLER
- Contact
- ELIZABETH HENGSTLER
- License first date
- Oct 30, 2008
- License effective date
- Oct 30, 2008
- District office
- RIVERSIDE ASC · (951) 248-2222
- Regional office
- 18
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 1 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Feb 18, 2026
- Most recent deficiency
- Dec 3, 2025
3 later reports, from Dec 17, 2025 through Feb 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 486 Riverside County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 35 reports for this facility: 23 inspections, 10 complaint investigations, and 2 licensing or administrative records.
Those records contain 1 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 23
- Recorded deficiencies
- 4
- Type A deficiencies
- 1
- Type B deficiencies
- 3
- Substantiated complaints
- 2
- Repeated topics
- 1
More than the typical 3
12 in the last 12 months
More than the typical 1
3 in the last 12 months
Most this size have none
1 in the last 12 months
More than the typical 1
2 in the last 12 months
Most this size have none
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations2 substantiated · 5 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. (a) Residents in all residential care facilities for the elderly shall have... (11) To have their visitors, including ombudspersons and...during reasonable hours and without prior notice.. Based on LPA's observation, the Licensee posted visiting hours at the entrance of the facility which poses potential personal rights violation to residents in care.
Official plan of correction
Licensee will remove the visiting hour sign and send proof of having personal rights training by the POC due date.
Deadline recorded: Dec 31, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities...(a) In addition to the rights listed in Section 87468.1, Personal Rights...(6) To make choices concerning their daily lives in the facility. Based on LPA's observation, the Licensee did not have acknowledgement from the residents' responsible persons prior to moving the residents to other facilities for daily adcitivities which poses potential personal rights violation for residents in care.
Official plan of correction
Licensee obtained written acknowledgement from the residents' responsible persons in the first week of August 2025. Correction has already been made. Licensee will send copies of the signed acknowledgements by the POC due date.
Deadline recorded: Dec 31, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 31, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 9 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 80072(a)(3)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights, (a) Except for children’s residential facilities, each client shall have personal rights, (3) To be free from corporal or unusual punishment, infliction of pain,.... This requirement was not being met as evidenced by: Based on interviews conducted with relevant parties and records review, staff placed weighted vests on residents in care. This posed an immediated health, safety and personal rights risk to the residents in care.
Official plan of correction
Licensee will ensure staff will adhere to personal rights regulation.
Deadline recorded: Sep 30, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 30, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. This requirement is not met as evidenced by: Based upon review of facility and other records, observations, and interviews with pertinent individuals, licensee failed to ensure that R1 was provided with care, supervision, and services required. As a result, R1 sustained injuries while at facility. This violation posed a potential health and safety risk to residents in care.
Official plan of correction
The licensee shall conduct in-service training to all staff in regard to the residents’ personal rights. Proof will be submitted to the Department by 12/10/2024
Deadline recorded: Nov 26, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 26, 2024
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology