WESTHILLS VILLA GARDENS

5466 WEST WILSON ST., Banning CA 92220

Facility 331881251 · RESIDENTIAL CARE ELDERLY (740)

30 bedsLatest official report Apr 23, 2026Licensed

Additional info
Licensee
ALL HEALTH GROUP OF COMPANIES INC.
Administrator
THELMA MONTEBON
Contact
THELMA MONTEBON
License first date
Mar 2, 2022
License effective date
Mar 2, 2022
District office
SAN BERNARDINO ASC · (951) 248-2222
Regional office
56
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 1 Type A and 4 Type B deficiencies for this facility.

Most recent inspection
Apr 23, 2026
Most recent deficiency
Jul 14, 2025

4 later reports, from Dec 16, 2025 through Apr 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 16 Riverside County facilities licensed for 16 to 49 beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 15 reports for this facility: 5 inspections, 8 complaint investigations, and 2 licensing or administrative records.

Those records contain 1 Type A and 4 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

Fewer than the typical 6

1 in the last 12 months

Recorded deficiencies
5

More than the typical 3

0 in the last 12 months

Type A deficiencies
1

About the same as most this size

0 in the last 12 months

Type B deficiencies
4

More than the typical 2

0 in the last 12 months

Substantiated complaints
1

About the same as most this size

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Inspection
Records and plan of operationType B
Official classification
Type B
Official code
87506(e)
Regulation authority
CCR

What the official deficiency says

87506(e) Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident...this requirement is not met as evidenced by: The licensee did not comply with the section cited above by not retaining former resident's record file at the facility for review for a minimum of three years after services, which poses a potentional health, safety, and personal rights risk to persons in care.

Official plan of correction

The licensee/Administrator has agreed to provide resident records by POC due date.

Deadline recorded: Jul 18, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Health conditions and treatmentsType B
Official classification
Type B
Official code
87470(a)(2)(D)
Regulation authority
CCR

What the official deficiency says

(a) A licensee shall ensure that infection control practices are maintained as follows: (2) Environmental cleaning and disinfection activities shall be performed following the manufacturers' instructions for proper use of the cleaning and disinfecting products. These activities shall be completed, at a minimum, as follows: (D) Facility items that cannot be disinfected shall be discarded immediately in an appropriate waste receptacle with a tight-fitting cover or otherwise made inaccessible to human contact or transmission. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, the licensee did not comply with the section cited above by having uncovered trash containers with tissue in residents bathrooms; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/25/2024 Plan of Correction Licensee/Administrator shall submit to the Licensing Agency proof of covered trash containers by POC due date

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA file review, the licensee did not comply with the section cited above by the facility did not have a current emergency drill conducted with staff on file.which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/25/2024 Plan of Correction Licensee/Administrator shall submit to the Licensing Agency proof of drill conducted by POC due date

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Incident reportingType B
Official classification
Type B
Official code
87211(a)(1)(D)
Regulation authority
CCR

What the official deficiency says

87211. Reporting Requirements.(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents, or unexplained absence of any resident. This requirement was not met based on evidence by interview and document review. The licensee did not comply with the section cited above by not reporting an incident with a resident to state licensing within the required seven (7) day timeframe which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

The licensee has agreed to read regulation 87211 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed send licensing a special incident report for this incident. The licensee has agreed that moving forward all special incidents will be reported to licensing within the required time frame.

Deadline recorded: Jul 6, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 6, 2022
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Dementia careType A
Official classification
Type A
Official code
87705(b)(2)
Regulation authority
CCR

What the official deficiency says

87705.Care of Persons with Dementia. (b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including:(2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials. This requirement was not met based on evidence by interview, observation, and document review. The licensee did not comply with the section cited above by not having safety measures in place to keep dementia resident with wandering behaviors safe which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

The licensee has agreed to read regulation 87705 entirely and send LPA self-certify letter that the regulation was read and understood. The licensee has agreed to put a plan in place to ensure the resident’s wandering behaviors are addressed and the resident is safe. The plan needs to be written in a letter and sent to LPA.

Deadline recorded: Jul 6, 2022. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 6, 2022
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology