Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportWESTFIELD VILLA GARDENS
3863 WEST RAMSEY ST, Banning CA 92220
50 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (951) 849-7521
- Licensee
- ALL HEALTH VENTURES, INC
- Administrator
- ALMA ESPINAL
- Contact
- ALMA ESPINAL
- License first date
- Mar 30, 2022
- License effective date
- Mar 30, 2022
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 4 Type A deficiencies for this facility.
- Most recent inspection
- Aug 18, 2026
- Most recent deficiency
- Aug 1, 2024
8 later reports, from Oct 16, 2024 through Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 18 reports for this facility: 7 inspections, 9 complaint investigations, and 2 licensing or administrative records.
Those records contain 4 Type A and 0 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 7
- Recorded deficiencies
- 4
- Type A deficiencies
- 4
- Type B deficiencies
- 0
- Substantiated complaints
- 3
- Repeated topics
- 0
About the same as most this size
3 in the last 12 months
More than the typical 3
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87307(a)(3)(C)
- Regulation authority
- CCR
What the official deficiency says
87307 Personal Accommodations and Services.(a)Living accommodations...shall be related to the facility's function... Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available...(C)clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, ...shall be sufficient to permit changing at least once per week or more often...to ensure that clean linen is in use by residents at all times..This requirement is not met as evidenced by: The Licensee did not comply with the section cited by R1 had several ants on bed and assessed with poor hygiene, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Two staff immediately changed R1's bed linen and mopped the floors. The Licensee and/or Administrator shall submit to the Licensing Agency a written certification of understanding on the regulation cited by POC date.
Deadline recorded: Aug 2, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 2, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 12, 2023 · Control 56-AS-20230728141845
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(20)
- Regulation authority
- CCR
What the official deficiency says
Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:To be protected from involuntary transfers, discharges, and evictions A licensee shall not involuntarily transfer or evict ....This requirement is not met as evidenced by: Based on the interviews with staff & clients the licensee did not ensure clients were protected from an involuntary transfer.
Official plan of correction
The licensee has agreed to provide staff training regarding the cited CCR and write a written statement of understanding signed by all staff members by the POC date of 10/13/23 by fax 951-248-0370.
Deadline recorded: Oct 13, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 13, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Dementia careType A
- Official classification
- Type A
- Official code
- 87705(b)(2)
- Regulation authority
- CCR
What the official deficiency says
87705.Care of Persons with Dementia. (b) In addition to the requirements as specified in Section 87208, Plan of Operation, the plan of operation shall address the needs of residents with dementia, including:(2) Safety measures to address behaviors such as wandering, aggressive behavior and ingestion of toxic materials. This requirement was not met based on evidence by interview, observation, and document review. The licensee did not comply with the section cited above by not having safety measures in place to keep dementia resident with wandering behaviors safe which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
The licensee has agreed to read regulation 87705 entirely and send LPA letter stating that the regulation was read and understood. The licensee has agreed to put a plan in place to ensure that resident’s with wandering behaviors are addressed and residents in care are safe. sent to LPA by the POC date 1/5/2022.
Deadline recorded: Jan 5, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 5, 2023
Correction not verified in available records
1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Feb 24, 2024 · Control 56-AS-20240214160352
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology