Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportLAKES, THE
5801 SUN LAKES BLVD, Banning CA 92220
276 bedsLatest official report Jul 21, 2026Licensed
Additional info
- Telephone
- (915) 845-2220
- Licensee
- LAKES SENIOR LIVING, LLC, THE
- Administrator
- MATSUSHITA, LORI
- Contact
- MATSUSHITA, LORI
- License first date
- Jan 22, 2025
- License effective date
- Jan 22, 2025
- District office
- SAN BERNARDINO ASC · (951) 248-2222
- Regional office
- 56
- Clients served
- 935 - ELDERLY
Summary
The available records show 4 Type B deficiencies for this facility.
- Most recent inspection
- Apr 10, 2026
- Most recent deficiency
- Jul 21, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 54 Riverside County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 21 reports for this facility: 3 inspections, 16 complaint investigations, and 2 licensing or administrative records.
Those records contain 0 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 3
- Recorded deficiencies
- 4
- Type A deficiencies
- 0
- Type B deficiencies
- 4
- Substantiated complaints
- 3
- Repeated topics
- 0
Fewer than the typical 7
3 in the last 12 months
More than the typical 3
3 in the last 12 months
Fewer than the typical 1
0 in the last 12 months
More than the typical 2
3 in the last 12 months
More than the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This is not met as evidence by: Based on observation, file review and interview the licensee/executive director did not comply with the section cited above by not ensuring that the facility had an operating generator in the event of emergencies which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Executive Director(ED) provided invoices of the generator's company visit, ED will provide proof of the fuel filters that were recommended from the generator company to LPA by POC due date.
Deadline recorded: Jul 28, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 28, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility...(4) The licensee shall assist residents with self-administered medications as needed. Licensee/Executive Director did not ensure staff are administering medication as prescribed by physician's orders and did not complete medication log book accurately, which poses a potential risk to the health and safety of residents in care.
Official plan of correction
Executive Director has agreed to train staff and submit proof of staff traininng on medication by Plan of Correction due date.
Deadline recorded: Dec 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2025
Correction not verified in available records
Inspection
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports...(1)A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified... This report shall include the resident's name, age, sex and date of admission; date and nature of event... Licensee/Executive Director did not ensure staff are submitting special incident reports to CCLD when residents refused medication which poses a potential risk to the health and safety of residents in care.
Official plan of correction
Executive Director has agreed to train staff, review regulation, and provide proof of training/understanding of regulation to LPA by POC due date
Deadline recorded: Dec 3, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 3, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87217(b)
- Regulation authority
- CCR
What the official deficiency says
87217 Safeguards for Resident Cash, Personal Property, and Valuables...(b) Every facility shall take appropriate measures to safeguard residents' cash.. personal property and valuables ... entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles... Based on interviews and record review, facility did not follow safeguards for residents personal property regulation due to several residents having their personal belongings being stolen which poses a potential health, safety, or Personal Rights risk to persons in care.
Official plan of correction
Administrator has agreed to create and send plan of procedures to better safeguard residents belongings to LPA by the POC due date.
Deadline recorded: Feb 14, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 14, 2025
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology