JOY'S CARE HOME - HICKORY

1411 HICKORY STREET, Roseville CA 95678

Facility 315002965 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jan 28, 2026Licensed

Additional info
Licensee
SUSBILLA, CALVIN BRON
Administrator
SUSBILLA, GLORIA JOYCE BRO
Contact
SUSBILLA, GLORIA JOYCE BRO
License first date
Mar 13, 2023
License effective date
Mar 13, 2023
District office
SACRAMENTO NORTH ASC · (916) 263-4700
Regional office
59
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 2 Type B deficiencies for this facility.

Most recent inspection
Jan 28, 2026
Most recent deficiency
Jan 28, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 205 Placer County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 6 reports for this facility: 3 inspections, 1 complaint investigation, and 2 licensing or administrative records.

Those records contain 0 Type A and 2 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
3

Fewer than the typical 5

1 in the last 12 months

Recorded deficiencies
2

Most this size have none

1 in the last 12 months

Type A deficiencies
0

Most this size also have none

0 in the last 12 months

Type B deficiencies
2

Most this size have none

1 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in documentation of quarterly reviews is not present which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/11/2026 Plan of Correction A drill to enclude all current staff will be completed and record copt submitted by the POC date of 2/11/26

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Basic services and supervisionType B
Official classification
Type B
Official code
87464(f)(3)
Regulation authority
CCR

What the official deficiency says

Basic Services(f) Basic services shall at a minimum include: (3) Three nutritionally well-balanced meals and snacks made available daily, including low salt or other modified diets prescribed by a doctor as a medical necessity, as specified in Section 87555, General Food Service Requirements. This requirement was not met based on records review and interviews which found an additional fee was charged for a basic service. This posed a potential risk to the resident.

Official plan of correction

Licensee will review invoices for fees charged to R1 for pureed food service and reimburse resident for pureed food service fees. Licensee will inform LPA of the reimbursement provided by the POC date of 12/12/24.

Deadline recorded: Dec 12, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 12, 2024
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology