Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportANSEL PARK SENIOR LIVING COMMUNITY
1200 ORCHID DRIVE, Rocklin CA 95765
100 bedsLatest official report Jun 23, 2026Licensed
Additional info
- Telephone
- (916) 250-0770
- Licensee
- TCG ROCKLIN CAMPUS LLC; SAGORA SENIOR LIVING INC
- Administrator
- PAYNE, KEITH
- Contact
- PAYNE, KEITH
- License first date
- Nov 13, 2019
- License effective date
- Nov 13, 2019
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 3 Type B deficiencies for this facility.
- Most recent inspection
- Nov 18, 2025
- Most recent deficiency
- Nov 25, 2025
2 later reports, from Jun 23, 2026 through Jun 23, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 22 Placer County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 31 reports for this facility: 12 inspections, 19 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 3 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 12
- Recorded deficiencies
- 6
- Type A deficiencies
- 3
- Type B deficiencies
- 3
- Substantiated complaints
- 4
- Repeated topics
- 0
More than the typical 9
2 in the last 12 months
About the same as most this size
2 in the last 12 months
More than the typical 2
1 in the last 12 months
About the same as most this size
1 in the last 12 months
More than the typical 2
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(4)
- Regulation authority
- CCR
What the official deficiency says
87464 Basic Services (f) Basic services shall at a minimum include: (4) Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This requirement is not met as evidenced by: Based on interviews conducted and documentation reviewed, the Licensee did not ensure that (R1) was provided with assistance in taking their precribed medications on the morning of September 26, 2025, which posed an immediate health and safety risk to residents in care. (R1) missed taking multiple prescribed medications, including those for diabetes and high blood pressure, and fell when trying to get in the shower, sustaining a hip fracture. (R1) was not checked on by staff from approximately 7:00 am until 12:30 pm, when they were found on the floor near the shower.
Official plan of correction
Licensee/Administrator agrees to conduct staff training on correctly administering medications. Will train staff again on checking on all residents in Assisted Living at least every 2 hours. Training plan and date to be scheduled by tomorrow 11/26/25- email LPA. Training itself is due by 12/9/25.
Deadline recorded: Nov 26, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 26, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility. ...(4) The licensee shall assist residents with self-administered medications as needed. This poses a potential risk to health and safety for residents in care. This requirement was not met based on record review and the facility's plan was not followed for correct medication administration.
Official plan of correction
Executive Director will submit statement of understanding to CCLD by the POC date of 11/25/2025.
Deadline recorded: Nov 25, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 25, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Background checksType A
- Official classification
- Type A
- Official code
- 87355(d)(3)
- Regulation authority
- CCR
What the official deficiency says
87355 Criminal Record Clearance (d) All individuals subject to criminal record review shall be fingerprinted... (3) The licensee shall submit these fingerprints to the California Department of Justice, along with a second set of fingerprints for the purpose of searching the records of the Federal Bureau of Investigation, or comply with Section 87355(c), prior to the individual's employment, residence, or initial presence in the facility. This requirement was not met as evidenced by: Based on interviews conducted, facility did not ensure that a criminal record clearance was obtained for one (1) staff member, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Facility will ensure that staff member will obtain a criminal background clearance or exemption before transporting residents in assisted living and memory care. Facility will submit to LPA by POC due date.
Deadline recorded: Jul 11, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 11, 2025
Correction not verified in available records
Inspection
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on interviews conducted, the facility did not ensure that residents (R1 and R2) were accorded dignity when their visitor, former staff (S3), was told to leave the facility, which poses a potential health, safety, and personal rights risk to residents in care.
Official plan of correction
Facility agrees to complete a statement of understanding and train staff on how to handle situations when a former staff member arrives at the care home to visit residents and submit to LPA by the POC due date of 11/28/24.
Deadline recorded: Nov 28, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 28, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Based on observation, interviews, and records reviewed, the facility did not ensure that two (2) of seven (7) residents' apartments are receiving hot water, which poses a potential health, safety, and personal rights risk to residents in care.
Official plan of correction
Facility agrees to contact the vendor that would repair any issues with the water heaters to ensure they are in good repair and continue working with the plumbing company to resolve water temperature issues. Facility agrees to provide LPA with all work orders regarding repairs as well as a current water temperature log by the POC due date of 11/13/24. LPA will return on a later date to recheck the water temperature.
Deadline recorded: Nov 13, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 13, 2024
Correction not verified in available records
Inspection
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87616(a)
- Regulation authority
- CCR
What the official deficiency says
87616 Exceptions for Health Conditions (a) As specified in Section 87209, Program Flexibility, the licensee may submit a written exception request if he/she agrees that the resident has a prohibited and/or restrictive health condition but believes that the intent of the law can be met through alternative means. This requirement is not met as evidenced by: Based on records reviewed and interviews conducted, the facility did not request or obtain an exception for resident, R1's, stage 3 pressure wound, which posed an immeidate health, safety, and personal rights risk to residents in care.
Official plan of correction
Faciltiy agrees to submit a statement of understanding. Facility will conduct an in-service training with care staff regarding the importance of communication with home health nurses. Facility will submit to LPA information regarding in-service, including time and date of in-service and training material, by POC due date of 5/10/24.
Deadline recorded: May 10, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 10, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 9 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this report1 complaint has no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Mar 7, 2022 · Control 25-AS-20220202090834
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology