Resident rights
Cited in 2 reports, with 3 deficiencies in total.
SIERRA RIDGE SENIOR LIVING
3265 BLUE OAKS DRIVE, Auburn CA 95602
65 bedsLatest official report Apr 23, 2026Licensed
Additional info
- Telephone
- (530) 718-1553
- Licensee
- VOP SIERRA RIDGE LP & MILESTONE RETIREMENT COMMUNI
- Administrator
- CRISTINA ORTIZ
- Contact
- CRISTINA ORTIZ
- License first date
- Apr 25, 2024
- License effective date
- Apr 25, 2024
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 935 - ELDERLY
Summary
The available records show 2 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Apr 23, 2026
- Most recent deficiency
- Apr 23, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 22 Placer County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 27 reports for this facility: 9 inspections, 16 complaint investigations, and 2 licensing or administrative records.
Those records contain 2 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 6
- Type A deficiencies
- 2
- Type B deficiencies
- 4
- Substantiated complaints
- 3
- Repeated topics
- 2
About the same as most this size
2 in the last 12 months
About the same as most this size
2 in the last 12 months
About the same as most this size
0 in the last 12 months
More than the typical 3
2 in the last 12 months
More than the typical 2
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Medical and dental care
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Medical and dental careType B
- Official classification
- Type B
- Official code
- 87465(a)(5)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (a)A plan for incidental medical and dental care shall be developed by each facility… (5) Facility staff, except those authorized by law, shall not administer injections, but staff designated by the licensee may assist persons with self-administration as needed…. This was not met by evidenced by: R1 received R2's medication on 04/14/2026.
Official plan of correction
Facility has already conducted training for med techs. Facility will provide a copy of training to LPA by POC due date.
Deadline recorded: Apr 30, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 30, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 6 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 5 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(6)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This was not met as evidenced by: a resident was not able to leave the facility without the staff confirming it with the power of attorney. This poses a potential threat to the care and supervision of residents.
Official plan of correction
By October 23, 2025, the licensee shall come up with a written plan of correction on how they shall ensure staff understand the limitations of what a power of attorney may and may not do and what type of training they shall provide on the two types of power of attorney. Corrected this from a previous citation issued on 08/19/2025.
Deadline recorded: Oct 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 22, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 7 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 2 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(6)
- Regulation authority
- CCR
What the official deficiency says
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. Through interview LPA has learned that on at least one occassion R1 was denied the right to go into the community with a family member, causing a potential violation of Personal Rights.
Official plan of correction
The facility will do a review of resident rights with all staff and submit proof of training to CCL by 9/19/2025.
Deadline recorded: Sep 19, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 19, 2025
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468(a)(11)
- Regulation authority
- CCR
What the official deficiency says
Residents in all residential care facilities for the elderly shall have all of the following personal rights: To have their visitors... permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. Through interview of witnesses LPA has learned that on at least one occassion family members of R1 were denied entrance to the facility to visit R1. This is a potential violation of Personal Rights.
Official plan of correction
As above, The facility will do a review of resident rights with all staff and submit proof of training to CCL by 9/19/2025.
Deadline recorded: Sep 19, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 19, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 2 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
Observation of the Resident: The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning and that appropriate assistance is provided when such observation reveals unmet needs. When changes such as unusual weight gains or losses or deterioration of mental ability or a physical health condition are observed, the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any. This requirement is not met as evidenced by: Based on interviews and record review, R1 had a stage four pressure injury and did not report worsening of pressure injury to home health which poses an immediate health and safety risk to residents in care.
Official plan of correction
The facility must submit a Plan of Correction (POC) within 24 hours, detailing the following: Preventative Measures -A detailed plan on how the facility will prevent similar incidents, including staff training, monitoring systems, and wound care protocols. An immediate civil penalty in the amount of $500.00 is to be assessed for a resident sustaining a serious bodily injury while in care at this facility. As a result of resident’s injury, the violation warrants a civil penalty assessment based on Health and Safety Code §1569.49. At this time, the civil penalty assessment is under review. LPA will return at a future date to assess a civil penalty, if warranted.
Deadline recorded: Apr 10, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 10, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 2 unfounded
No deficiencies recorded in this reportInspection
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Through review of records and interview of staff it was learned that staff S1 had signed on the MAR daily that a prescribed medicaton was being given to resident R1 daily. However, it was learned that the medication had NOT been given to R1 for some time, causing a potential health and safety risk to R1.
Official plan of correction
The Administrator will ensure that each resident is receiving all of their medication as prescribed. The Administrator and DHW immediately investigated, found that the medication was not being given, and had it re-started. The staff involved was terminated, R1 received a follow-up medical check and is back at normal baseline for the issue. Medication staff received in-service training on 5/28/24. POC is complete.
Deadline recorded: May 29, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 29, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology