Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportBROOKDALE AUBURN
11550 EDUCATION ST, Auburn CA 95602
110 bedsLatest official report Jun 4, 2026Licensed
Additional info
- Telephone
- (530) 888-8847
- Licensee
- BERNADETTE CLARK HOME
- Administrator
- MALISSA ACUNA
- Contact
- MALISSA ACUNA
- License first date
- Jul 31, 2014
- License effective date
- Jul 31, 2014
- District office
- SACRAMENTO NORTH ASC · (916) 263-4700
- Regional office
- 59
- Clients served
- 935 - ELDERLY
Summary
The available records show 6 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Jun 4, 2026
- Most recent deficiency
- Oct 11, 2023
5 later reports, from Jun 18, 2024 through Jun 4, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 22 Placer County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 25 reports for this facility: 9 inspections, 16 complaint investigations, and 0 licensing or administrative records.
Those records contain 6 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 9
- Recorded deficiencies
- 12
- Type A deficiencies
- 6
- Type B deficiencies
- 6
- Substantiated complaints
- 8
- Repeated topics
- 0
About the same as most this size
1 in the last 12 months
Well above the typical 6
0 in the last 12 months
More than the typical 2
0 in the last 12 months
More than the typical 3
0 in the last 12 months
Well above the typical 2
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 8 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(f)
- Regulation authority
- CCR
What the official deficiency says
87507(f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement is not met as evidenced by: Based on record review, licensee did not comply with all applicable terms and conditions set forth in the admission agreement which poses a potential risk to residents in care.
Official plan of correction
Administrator agrees to submit R1 and R2's billing statement for June which shows issue with billing has been corrected. POC due on 6/3/23.
Deadline recorded: Jun 3, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 3, 2023
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 2 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care. (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self administered medications as needed. This requirement is not met as evidenced by: Based on observation, licensee did not provide medications to residents as prescribed which poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator agrees to submit plan of how staff will manage new resident medications. Plan to be submitted into LPA by 5/18/23.
Deadline recorded: May 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 18, 2023
Correction not verified in available records
Incident reportingType B
- Official classification
- Type B
- Official code
- 87211(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case. This requirement is not met as evidenced by: Based on interviews and report review, licensee did not report incident into CCL which poses a potential risk to residents in care.
Official plan of correction
Administrator agrees to review 87211 on reporting requirements, and write a statement of understanding of what needs to be reported to CCL. Statement to be sent into CCL by 5/31/23.
Deadline recorded: May 31, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 31, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 6 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care. (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: The licensee shall assist residents with self administered medications as needed. This requirement is not met as evidenced by: Based on observation, licensee did not provide medications to residents as prescribed which poses an immediate health and safety risk to residents in care.
Official plan of correction
Administrator agrees to complete a training with all staff that dispense medications on proper communication and documentation. Date of training and subject matter to be sent into LPA by 5/18/23.
Deadline recorded: May 18, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 18, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(19)
- Regulation authority
- CCR
What the official deficiency says
In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: To have prompt access to review all of their records and to purchase photocopies of their records. Photocopied records shall be provided within two (2) business days and at a cost that does not exceed the community standard for photocopies. This is not met as evidenced by: Facility failed to provide requested records to POA/Representative. This causes a potential violation of resident rights.
Official plan of correction
The facility will furnish resident records to POA/their representative as per rerquest. Records to be furnished, and proof of delivery forwarded to CCL by 12/14/2022..
Deadline recorded: Dec 14, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 14, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 2 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Through interivew of ED, LPA learned that the facility did in fact erroniously give resident R1 a medication intended for another resident
Official plan of correction
The facility will ensure that residents only receive medications intended for that resident. The Administrator will come up with a plan to safely check in medications brought to the facility by responsible parties, etc. to ensure accuracy of information. Plan due to CCL by 11/10/2022.
Deadline recorded: Nov 10, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Nov 10, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 874681(a)(3)
- Regulation authority
- CCR
What the official deficiency says
.Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidenced by: Through interview of witnesses, residents and staff, the Department learned that staff S1 on at least one occasion did put his hand into the back of the pants of a female resident to check to see if she was dry or wet.
Official plan of correction
.The facility will ensure that the safety, privacy and dignity of all residents is preserved at all times. The facility will ensure that staff undergo training regarding appropriate care and supervision of residents to ensure safety, privacy and dignity. The facility will submit a plan of training to CCL by 8/16/2022.
Deadline recorded: Aug 16, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 16, 2022
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87456(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87456 (a)Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall, as specified in this article 8: (2) Perform a pre-admission appraisal. This requirement was not met as evidenced by: Initial assessment did not note prohibited health condition and 2 restricted health conditions that required extra care that the resident could not perform for self.
Official plan of correction
The facility will ensure that each resident is given a complete and thorough assessment to learn and address all resident needs and conditions; and that the facility will be able to assist the resident if accepted. The facility will devise a plan for how ongoing assessments will be performed in the future. Plan to be submitted to CCL by 8/11/2022.
Deadline recorded: Aug 11, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Aug 11, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 1 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(d)(4)
- Regulation authority
- CCR
What the official deficiency says
All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: Knowledge required to safely assist with prescribed medications which are self-administered. This requirement is not met as evidenced by: The facility asked Agency staff to assist with medications without documentation that the staff had received appropriate training, posing a potential immediate danger.
Official plan of correction
The facility will ensure that all staff responsible for assisting with medications have received appropriate training in safely assisting with self-administered medications. The Administrator will submit a plan describing how the faciltiy will ensure proper training and documentation in the future.
Deadline recorded: Apr 18, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 18, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(f)
- Regulation authority
- CCR
What the official deficiency says
87507(f) Admission Agreements (f) The licensee shall comply with all applicable terms and conditions set forth in the admission agreement, including all modifications and attachments. This requirement is not met as evidence by facility not ensuring the cost of providing the additional personal services (the ‘Personal Service Rate’) was shared with the DPOA of R1. This poses a potential health and safety risk to residents in care.
Official plan of correction
Administrator agrees to provide CCL with a statement of understanding indicating Regulation 87507(f) of CCR has been reviewed and understood. Admin is to include a statement of understanding that the costs associated with changes to a resident's care plan must be reviewed by the resident or RP.
Deadline recorded: May 10, 2021. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 10, 2021
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology