JEWEL HOMECARE 1

5111 HAMER LN, Placentia CA 92870

Facility 306005501 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Mar 4, 2026Licensed

Additional info
Licensee
JEWEL HOMECARE LLC
Administrator
PAO, WESLEY
Contact
PAO, WESLEY
License first date
Mar 29, 2019
License effective date
Mar 29, 2019
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
935 - ELDERLY

Summary

The available records show 3 Type A and 12 Type B deficiencies for this facility.

Most recent inspection
Mar 4, 2026
Most recent deficiency
Mar 20, 2025

1 later report, on Mar 4, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 7 reports for this facility: 6 inspections, 1 complaint investigation, and 0 licensing or administrative records.

Those records contain 3 Type A and 12 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
15

Well above the typical 1

0 in the last 12 months

Type A deficiencies
3

Most this size have none

0 in the last 12 months

Type B deficiencies
12

Well above the typical 1

0 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
3

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as two of three annual staff training records did not include eight hours of which shall be dementia care training, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/18/2025 Plan of Correction AD stated staff training will be completed by staff and copy provided to LPA via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

...training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training... and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care... This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above as staff have not completed required training, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

AD stated staff training will continue to be conducted to meet regulation requirement. AD will provide LPA with proof of staff training conducted via email by POC date.

Deadline recorded: May 30, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 30, 2024
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.696(a)
Regulation authority
HSC

What the official deficiency says

All residential care facilities for the elderly shall provide training to direct care staff on postural supports, restricted conditions or health services, and hospice care as a component.. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above as staff have not completed required training, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

AD stated staff training will continue to be conducted to meet regulation requirement. AD will provide LPA with proof of staff training conducted via email by POC date.

Deadline recorded: May 30, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 30, 2024
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.69(a)(2)
Regulation authority
HSC

What the official deficiency says

...the employee shall complete 10 hours of initial training... consist of 6 hours of hands-on shadowing training... completed prior to assisting with... medications, and 4 hours of other training or instruction... completed within the first two weeks of employment. Based on record review, the licensee did not comply with the section cited above as staff shadowing training has not been documented, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

AD stated staff training has been completed and will be documented to meet regulation requirement. AD will provide LPA with proof of staff training conducted via email by POC date.

Deadline recorded: May 30, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 30, 2024
Correction not verified in available records
View official report
Inspection
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement is not met as evidenced by: Based on observation and staff interview, the licensee did not comply with the section cited above as resident records for centrally stored medication is not being maintained, which poses an immediate health, safety and personal rights risk to persons in care.

Official plan of correction

AD stated they will maintain a record of centrally stored medication and keep it up to date. AD stated staff training will conducted to ensure records are accurately maintained. LPA will made an additional visit to ensure POC has been met.

Deadline recorded: Apr 12, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 12, 2024
Correction not verified in available records
View official report
Inspection
Medical and dental careType A
Official classification
Type A
Official code
87465(a)(6)
Regulation authority
CCR

What the official deficiency says

(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, AD interview, and record review, the licensee did not comply with the section cited above in four out of four client records, as they do not contain a centrally stored medication record, which poses an immediate health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/20/2024 Plan of Correction AD stated they will maintain a record of centrally stored medication and keep it up to date. AD stated staff training will conducted to ensure records are accurately maintained. LPA will made an additional visit to ensure POC has been met.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and staff interview, the licensee did not comply with the section cited above as various prescription medications were observed on the kitchen counter, in an unlocked kitchen drawer and in an unlocked kitchen cabinet, which poses an immediate health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/20/2024 Plan of Correction AD stated all medication will be centrally stored and mainitained in a locked cabinet. Medication management training will be provided to staff. LPA will make an additional visit to ensure POC has been met.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(3)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in two out of two bathroms taps which poses a potential safety risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated in lieu of warning signs, water temperature will be adjusted to be between 105 and 120. AD stated water temperature will be monitored on an ongoing basis to ensure temperature is maintained below 125. LPA will make an additional visit to ensure POC has been met.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, AD interview, and record review, the licensee did not comply with the section cited above as staff records indicate staff has not had training in the past two years, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated staff training will be conducted immediately to meet regulation requirement. AD will provide LPA with proof of staff training conducted via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.696(a)
Regulation authority
HSC

What the official deficiency says

(a) All residential care facilities for the elderly shall provide training to direct care staff on postural supports, restricted conditions or health services, and hospice care as a component of the training requirements specified in Section 1569.625. The training shall include all of the following: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, AD interview, and record review, the licensee did not comply with the section cited above as AD was unable to provide any documentation of staff training conducted, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated staff training will be conducted immediately to meet regulation requirement. AD will provide LPA with proof of staff training conducted via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.69(a)(2)
Regulation authority
HSC

What the official deficiency says

(a) Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: (2) In facilities licensed to provide care for 15 or fewer persons, the employee shall complete 10 hours of initial training. This training shall consist of 6 hours of hands-on shadowing training, which shall be completed prior to assisting with the self-administration of medications, and 4 hours of other training or instruction, as described in subdivision (f), which shall be completed within the first two weeks of employment. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, AD interview, and record review, the licensee did not comply with the section cited above as AD was unable to provide any documenation of initial staff training conducted, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated intial staff training was conducted and has been completed and stated documentation will be provided to LPA via email by POC date.

Corrective action reported
Plan of correction recorded
View official report
Medication handling and storageType B
Official classification
Type B
Official code
87465(h)(5)
Regulation authority
CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and staff interview, the licensee did not comply with the section cited above as six out of six resident rountine medications are pre-poured into a weekly medication organizer a week in advanced, which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated medication will no longer be prepared a week in advance and weekly medication organizer will no longer be used, medication will be maintained in its originally received container and medication management training will be conducted. AD will provide LPA with proof of staff training conducted via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(a)
Regulation authority
CCR

What the official deficiency says

(a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Significant changes shall include but not be limited to: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above in two out of two resident files which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated they will update all appraisals as needed and as frequently as necessary. AD will provide LPA with a copy of re-appraisals for residents via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
87463(c)
Regulation authority
CCR

What the official deficiency says

(c) The licensee shall arrange a meeting with the resident, the resident's representative, if any, appropriate facility staff, and a representative of the resident's home health agency, if any, when there is significant change in the resident's condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Participation in Decision Making. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, AD interview, record review, the licensee did not comply with the section cited above in two out of two resident records, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated they will arrange a meeting when there is a significant change in residents' condition, or once every 12 months, whichever occurs first, AD will provide LPA with proof of POC via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on AD interview and record review, the licensee did not comply with the section cited above as disaster drills are not being documented which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 04/19/2024 Plan of Correction AD stated a record will be maintained of disaster drills conducted and will provide LPA with a copy via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology