IN R GREAT HANDS - MONTEVIDEO

1261 MONTEVIDEO AVENUE, Placentia CA 92870

Facility 306005899 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Dec 2, 2025Licensed

Additional info
Licensee
IN R GREAT HANDS, LLC
Administrator
IN, RIZA
Contact
IN, RIZA
License first date
Dec 14, 2020
License effective date
Dec 14, 2020
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 5 Type A and 4 Type B deficiencies for this facility.

Most recent inspection
Dec 2, 2025
Most recent deficiency
Dec 2, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 6 reports for this facility: 4 inspections, 2 complaint investigations, and 0 licensing or administrative records.

Those records contain 5 Type A and 4 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
4

About the same as most this size

1 in the last 12 months

Recorded deficiencies
9

Well above the typical 1

3 in the last 12 months

Type A deficiencies
5

Most this size have none

0 in the last 12 months

Type B deficiencies
4

More than the typical 1

3 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above in two of three staff files which poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/02/2026 Plan of Correction AAD stated staff files are maintained and will be available upon request. Per AAD, a copy of staff files will provided to LPA via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
1569.625(b)(2)
Regulation authority
HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on staff interview and record review, the licensee did not comply with the section cited above in one of one staff files reviewed, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/02/2026 Plan of Correction AAD stated staff training will be completed and copy provided to LPA via email by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.69(a)(2)
Regulation authority
HSC

What the official deficiency says

(a) Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: (2) In facilities licensed to provide care for 15 or fewer persons, the employee shall complete 10 hours of initial training. This training shall consist of 6 hours of hands-on shadowing training, which shall be completed prior to assisting with the self-administration of medications, and 4 hours of other training or instruction, as described in subdivision (f), which shall be completed within the first two weeks of employment. This requirement is not met as evidenced by: Deficient Practice Statement Based on staff interview and record review, the licensee did not comply with the section cited above in one of one staff files reviewed, which poses/posed a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/02/2026 Plan of Correction AAD stated staff training will be completed and a copy provided to LPA via email

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in which the hot water temperature in the bathrooms were measured at 168 degrees F which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 12/10/2024 Plan of Correction Licensee shall ensure the hot water temperature is measured within the required range of 105-120 degrees F. Licensee shall submit the hot water temperature log to LPA by 12/10/24.

Plan of correction recorded
Correction not verified in available records
View official report
Dementia careType A
Official classification
Type A
Official code
87705(f)(1)
Regulation authority
CCR

What the official deficiency says

(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that knives are placed in the dishwasher which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 12/10/2024 Plan of Correction Licensee shalll ensure all sharps are locked and inaccessible to residents. Licensee shall find a place to store the knives and submit the POC to LPA by 12/10/24.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Records and plan of operationType A
Official classification
Type A
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidence by: During the course of complaint investigation, facility was unable to provide any documentation pertaining to R1, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee and Administrator will submit a statement that they have read and will be in compliance with regulation to LPA via email by POC date.

Deadline recorded: Mar 1, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 1, 2024
Correction not verified in available records
View official report
Records and plan of operationType B
Official classification
Type B
Official code
87506(e)
Regulation authority
CCR

What the official deficiency says

Original records or photographic reproductions shall be retained for a minimum of three (3) years following termination of service to the resident. This requirement is not met as evidence by: During the course of complaint investigation, facility was unable to provide any documentation pertaining to R1, which poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee and Administrator will submit a statement that they have read and will be in compliance with regulation to LPA via email by POC date.

Deadline recorded: Apr 1, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 1, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Resident rightsType A
Official classification
Type A
Official code
87468.2(a)(4)
Regulation authority
CCR

What the official deficiency says

Additional Personal Rights of Residents in Privately Operated Facilities- Residents in privately operated residential care facilities for the elderly shall have the following personal rights: To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers,qualifications and competency to met and competency to meet their needs. This requirement was not met as evidenced by Staff #1 told R1 to go in his diaper when he needed to use the bathroom. R1 developed a UTI.

Official plan of correction

Licensee agrees to train staff on the personal rights of residents and ensure that staff assist residents with services that meet their individual needs. Proof of training for staff will be provided via certification by 2/8/23.

Deadline recorded: Feb 8, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 8, 2023
Correction not verified in available records
View official report
Health conditions and treatmentsType A
Official classification
Type A
Official code
87625(b)(1)
Regulation authority
CCR

What the official deficiency says

Managed Incontinence- the licensee shall be responsible for the following: Ensuring that residents who can benefit from scheduled toileting are assisted or reminded to go to the bathroom at regular intervals rather than being diapered. This requirement was not met as evidenced by: Interviews disclosed that Staff #1 double diapered R1 instead of assisting R1 to the bathroom at regular intervals because " he wouldn't make it. "

Official plan of correction

Licensee agrees to review Section 87624 Managed Incontinence and ensure that procedures are put into place for incontinent residents upon admission. Certification will be provided of review and understanding by 2/8/23.

Deadline recorded: Feb 1, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 1, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology