HILLS OF VALENCIA, THE

1359 VALENCIA AVENUE, Placentia CA 92870

Facility 306006548 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Aug 25, 2026Licensed

Additional info
Licensee
HILLS OF VALENCIA, INC, THE
Administrator
GOMEZ, JOANNA M
Contact
GOMEZ, JOANNA M
License first date
Sep 25, 2024
License effective date
Sep 25, 2024
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 21 Type A deficiencies for this facility.

Most recent inspection
Aug 25, 2026
Most recent deficiency
Aug 25, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 23 reports for this facility: 21 inspections, 0 complaint investigations, and 2 licensing or administrative records.

Those records contain 21 Type A and 0 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
21

More than the typical 4

20 in the last 12 months

Recorded deficiencies
21

Well above the typical 1

21 in the last 12 months

Type A deficiencies
21

Most this size have none

21 in the last 12 months

Type B deficiencies
0

Fewer than the typical 1

0 in the last 12 months

Substantiated complaints
0

Most this size also have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Aug 26, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 26, 2026
Correction not verified in available records
View official report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

(2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interview, the licensee did not comply with the section cited above in three of three restrooms which poses an immediate health, safety or personal rights risk to persons in care. Per Staff 1 and Administrator Interview, they have been struggling with getting hot water. Resident 1 also complained of having to take a cold shower.

Official plan of correction

POC Due Date: 08/15/2026 Plan of Correction Licensee to send a Statement of Understanding to LPA via email by POC due date. Water temperature to be tracked for seven days and create a log to send to LPA by August 28, 2026.

Plan of correction recorded
Correction not verified in available records
View official report
Medication handling and storageType A
Official classification
Type A
Official code
87465(c)(2)
Regulation authority
CCR

What the official deficiency says

(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above in one of five residents which poses an immediate health, safety or personal rights risk to persons in care.Per Staff 1 interview, Resident 4 is being given one tablet of Senna Plus 8.5mg in the morning and one tablet in the evening. Per physicians order's resident is to take two tablets by mouth twice daily and hold if loose stools occur.

Official plan of correction

POC Due Date: 08/15/2026 Plan of Correction Statement of understanding to be sent to LPA via email by POC due date. In-service training to be conducted and sent to LPA via email by August 28, 2026.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Aug 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2026
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(2)
Regulation authority
CCR

What the official deficiency says

(e) All individuals... shall prior to working, residing or volunteering in a licensed facility: (2) Obtain a California clearance or a criminal record exemption as required by the Department.. This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as an individual without California clearance or a criminal record exemption is currenlty working at the facility, which poses an immediate health and safety risk to persons in care.

Official plan of correction

Criminal background check for Individual will be completed immediately and a copy will be provided to LPA via email by POC date.

Deadline recorded: Jul 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Jul 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Jun 16, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 16, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: May 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 19, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: May 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 7, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 15, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
HSC

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Mar 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 25, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Staff Flores stated all records will be provided to LPA via email by POC date.

Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Staff Flores stated all records will be provided to LPA via email by POC date.

Deadline recorded: Mar 11, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 11, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on AD interview, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

AD stated liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Mar 5, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 5, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
HSC

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

AD stated all records will be provided to LPA via email by POC date.

Deadline recorded: Mar 5, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 5, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on interview and observation, the Licensee did not comply with the section cited above as liability insurance for the facility has an expiration date of 02/01/2026, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Licensee will obtain a renewal of liability insurance and send a copy of the certificate to CCLD via email by POC date.

Deadline recorded: Feb 27, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 27, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, .. and that assures sufficient resources to meet operating costs for care of residents.. This requirement is not evidenced by: Based on interviews conducted, the Licensee did not have an adequate financial plan in place to ensure staff are paid in full and without delay. This poses an immediate health and safety risk to persons in care.

Official plan of correction

The Administrator/Licensee to submit a financial plan to ensure that staff receive their pay for previous pay that is due, and for pay periods moving forward. The financial plan shall be submitted to CCLD via email or fax by POC date.

Deadline recorded: Feb 27, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 27, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
HSC

What the official deficiency says

The licensee shall have a financial plan... that assures sufficient resources to meet operating costs...; shall maintain adequate financial records... and... submit... financial reports... upon... request of... licensing... This requirement is not met as evidenced by: Based on staff interviews, the Licensee did not comply with the section cited above as staff were paid incomplete wages and financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee stated all records will be provided to LPA via email by POC date.

Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on Licensee interview, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Licensee stated liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology