HILLS OF ROCKAWAY, THE

919 E ROCKAWAY DRIVE, Placentia CA 92870

Facility 306006133 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Aug 6, 2026Licensed

Additional info
Licensee
MAT MANAGEMENT, INC
Administrator
JOANNA GOMEZ
Contact
JOANNA GOMEZ
License first date
Nov 2, 2022
License effective date
Nov 2, 2022
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 31 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
Aug 6, 2026
Most recent deficiency
Aug 6, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 30 reports for this facility: 24 inspections, 3 complaint investigations, and 3 licensing or administrative records.

Those records contain 31 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
24

More than the typical 4

18 in the last 12 months

Recorded deficiencies
36

Well above the typical 1

32 in the last 12 months

Type A deficiencies
31

Most this size have none

27 in the last 12 months

Type B deficiencies
5

More than the typical 1

5 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
3

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Aug 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Aug 7, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Jul 18, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 18, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Jun 16, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 16, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: May 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 19, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: May 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 7, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: May 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline May 7, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Apr 15, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 15, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2026
Correction not verified in available records
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(d)(4)
Regulation authority
CCR

What the official deficiency says

(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent... This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.

Official plan of correction

Licensee to provide written notice to residents and their representatives of default on the mortgage for the facility and a copy of written notice to residents will be provided to LPA via email by POC date.

Deadline recorded: Apr 15, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 15, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Apr 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2026
Correction not verified in available records
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(d)(4)
Regulation authority
HSC

What the official deficiency says

(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent... This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.

Official plan of correction

Licensee to provide written notice to residents and their representatives of default on the mortgage for the facility and a copy of written notice to residents will be provided to LPA via email by POC date.

Deadline recorded: Apr 7, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 7, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(d)(4)
Regulation authority
CCR

What the official deficiency says

(d) The licensee shall notify.. all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent... This requirement is not met as evidenced by: Based on record review, Licensee did not comply with the section cited above as they have not provided any written notice to any resident or their family, which poses an immediate personal rights risk to persons in care.

Official plan of correction

Licensee to provide written notice to residents and their representatives of default on the mortgage for the facility and a copy of written notice to residents will be provided to LPA via email by POC date.

Deadline recorded: Apr 2, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 2, 2026
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include... procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the Licensee did not comply with the section cited above as uneven flooring was observed in room 3, which poses a potential safety risk to persons in care.

Official plan of correction

Licensee to ensure flooring is made even and no longer posing a tripping hazard, and provide LPA with picture proof via email by POC date.

Deadline recorded: Apr 8, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Apr 8, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Mar 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 25, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee to provide all records to LPA via email by POC date.

Deadline recorded: Mar 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 25, 2026
Correction not verified in available records
View official report
Incident reportingType A
Official classification
Type A
Official code
87211(d)(4)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (d) The licensee shall notify the Department... all residents, and... their representatives, in writing within two business days of any of the following... (4) The licensee receives a written notice of default of payment of rent... This requirement is not met as evidenced by: Based on Licensee interview, Licensee did not comply with the section cited above as they received notice of default on the mortgage for the facility due to being five months behind on mortgage payments and they have not provided any written notice to any resident or their family.

Official plan of correction

Licensee to provide written notice to residents and their representatives of written notice they received regarding default on the mortgage for the facility and a copy of written notice to residents will be provided to LPA via email by POC date.

Deadline recorded: Mar 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 25, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

AD stated liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

AD stated all records will be provided to LPA via email by POC date.

Deadline recorded: Mar 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 19, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Staff Brucal stated liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Mar 11, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 11, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances The licensee shall have a financial plan that conforms to the requirements of Section 87155... and that assures sufficient resources to meet operating costs for care of residents... This requirement is not met as evidenced by: Based on record review, the Licensee did not comply with the section cited above as financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Staff Brucal stated all records will be provided to LPA via email by POC date.

Deadline recorded: Mar 11, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 11, 2026
Correction not verified in available records
View official report
Records and plan of operationType A
Official classification
Type A
Official code
87506(a)
Regulation authority
CCR

What the official deficiency says

87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility... readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Based upon record review, the Licensee did not comply with the section cited above in one of four resident records, which does not include an admission agreement, a medical assessment, or a pre-appraisal, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Staff Brucal stated resident's records were in transit to be delivered at the facility and a copy would be provided to LPA via email by POC date.

Deadline recorded: Mar 10, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 10, 2026
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87468.1(a)(9)
Regulation authority
CCR

What the official deficiency says

(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement was not met as evidence by Licensee stated staff did not respond resident's family for the month of Jan 2026. This poses a potential personal rights risk to persons in care.

Official plan of correction

Licensee to create a policy regarding responding to authorized representatives in a timely manner and provide policy to LPA by POC due date.

Deadline recorded: Mar 8, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 8, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, .. and that assures sufficient resources to meet operating costs for care of residents.. This requirement is not met evidenced by: Based on interviews conducted, the Licensee did not have an adequate financial plan in place to ensure staff are paid on schedule, Staff are still owed wages from the last pay period. This poses an immediate health and safety risk to persons in care. Civil Penalty Assessed.

Official plan of correction

Licensee to submit a financial plan outlining how to meet the operating costs of the facility including paying wages to staff and forward proof to LPA by POC due date.

Deadline recorded: Feb 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 25, 2026
Correction not verified in available records
View official report
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

Faucets used by residents for personal care.. shall deliver hot water... hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This req is not met as evidenced by: Based on observation, Licensee failed to ensure hot water was between 105 and 120 degrees F. Water temperature measured between 130.4 and 130.8 degrees F in facility restrooms which poses an immediate health and safety risk to residents in care.

Official plan of correction

Licensee to adjust water temperature and forward proof to LPA by POC due date.

Deadline recorded: Feb 25, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 25, 2026
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This req is not met as evidenced by: Based on observation, Licensee failed to ensure facility was safe for residents. LPAs observed an uneven floor in room 3 which poses a potential health and safety risk to residents in care.

Official plan of correction

Licensee to repair/ replace flooring in room 3 and forward proof to LPA by POC due date.

Deadline recorded: Mar 10, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 10, 2026
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by Based on interviews conducted, the Licensee did not comply with the section cited above as facility was unable to provide a copy of liability insurance, which poses a potential health and safety risk to persons in care. CIVIL PENALTY ASSESSED

Official plan of correction

Licensee to forward a copy of liability insurance to LPA by POC due date.

Deadline recorded: Mar 10, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 10, 2026
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

The licensee shall have a financial plan... that assures sufficient resources to meet operating costs...; shall maintain adequate financial records... and... submit... financial reports... upon... request of... licensing... This requirement is not met as evidenced by: Based on staff interviews, the Licensee did not comply with the section cited above as staff were paid incomplete wages and financial records and staff payroll records were not received by the Department, which poses an immediate health, safety, and personal rights risk to persons in care.

Official plan of correction

Licensee stated all records will be provided to LPA via email by POC date.

Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests... This requirement is not met as evidenced by: Based on Licensee interview, the Licensee did not comply with the section cited above as liability insurance for the facility is not currently being maintained, which poses an immediate safety and personal rights risk to persons in care.

Official plan of correction

Licensee stated liability insurance will be obtained and a copy provided to LPA via email by POC date.

Deadline recorded: Feb 20, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 20, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Licensing and administrationType B
Official classification
Type B
Official code
1569.605
Regulation authority
HSC

What the official deficiency says

On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. This requirement is not met as evidenced by: Deficient Practice Statement Based on AD interview and record review, the licensee did not comply with the section cited above as a current copy of liability insurance was not available for review and AD was unable to provide LPA with a copy, which poses a potential health, safety and personal rights risk to persons in care.

Official plan of correction

POC Due Date: 11/14/2025 Plan of Correction AD stated they will provided LPA with a copy of current liablity insurance by POC date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Licensing and administrationType A
Official classification
Type A
Official code
87205(a)
Regulation authority
CCR

What the official deficiency says

87205(a) Accountability of Licensee. The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: Licensee did not ensure policies were established to ensure records requested by the Department were provided during Licensees absence. This poses an immediate risk to residents in care.

Official plan of correction

Licensees will provide self-certification documentation Licensees understanding of role and need to ensure supervision over genal policies and procedures. Licensees to email LPA by end-of-business July 31, 2025. Licensees will update their quality ensurance plan for the long term to the Department as agreed per Non Compliance Conference (NCC).

Deadline recorded: Jul 31, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2025
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Licensing and administrationType A
Official classification
Type A
Official code
87213
Regulation authority
CCR

What the official deficiency says

87213 Finances. The licensee shall have a financial plan that conforms to the requirements of Section 87155, …that assures sufficient resources to meet operating costs for care of residents; may be required upon the written request of the licensing agency... This requirement was not met as evidence by: Licensee did not ensure financial plan implemented ensured income to cover operating expenses nor maintain sufficient cash reserves to cover operating expenses. This poses an immediate risk to residents in care.

Official plan of correction

The Licensees will self-certify understanding of financial requirements to operate facilities and send the statement and documentation to LPA by end of business, July 31, 2025. Licensees will update their financial plan for the long term to the Department as agreed per Non Compliance Conference (NCC).

Deadline recorded: Jul 31, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 31, 2025
Correction not verified in available records
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Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

(a) The facility shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with section cited above as there is a plastic tube extending from a plumbing line on the side of the house into the yard draining sewage water, creating overflow from the yard onto the pathway in the backyard which poses an immediate health and safety risk to persons in care.

Official plan of correction

AD stated that the plumbling line will be repaired immediately to drain as designed and the plastic tube removed. AD stated video proof will be provided to LPA via email by POC date.

Deadline recorded: Jun 23, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 23, 2025
Correction not verified in available records
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Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Inspection
Medication handling and storageType A
Official classification
Type A
Official code
87465(h)(2)
Regulation authority
CCR

What the official deficiency says

Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not being met as evidenced by: Based on observation, Licensee failed to ensure centrally stored medications are inaccessible to residents in care. This poses an immediate health and safety risk to residents in care.

Official plan of correction

Staff secured medications during visit.

Deadline recorded: Oct 3, 2023. A deadline is not proof that correction was completed.

Corrective action observedRecorded in report dated Oct 2, 2023
Correction deadline recordedDeadline Oct 3, 2023
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Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

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