Basic services and supervision
Cited in 2 reports, with 2 deficiencies in total.
393 HOSPITAL ROAD, Newport Beach CA 92663
195 bedsLatest official report Mar 26, 2026Licensed
The available records show 2 Type A and 5 Type B deficiencies for this facility.
1 later report, on Mar 26, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 102 Orange County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 18 reports for this facility: 12 inspections, 6 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 5 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 8
2 in the last 12 months
More than the typical 5
3 in the last 12 months
About the same as most this size
0 in the last 12 months
More than the typical 2
3 in the last 12 months
About the same as most this size
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this report87469(c)(1)Advanced Directives and Requests Regarding Resuscitative Measures(1) Immediately telephone 9-1-1, present the advance directive and/or request regarding resuscitative measures form to the responding emergency medical personnel... This requirement is not met as evidence by: 2 of 5 staff confirmed that emergency services were not given necessary documentation until they were leaving the facility with R1. This poses a potential health, safety, or personal rights risks to persons in care.
Executive Director stated they will do an audit of all residents to check for POLST documentation, put in emergency folders for emergency personnel, and give an in service to staff by POC due date. Proof of POC was given to LPA and deficiency was cleared at the time of the visit.
Deadline recorded: Mar 25, 2026. A deadline is not proof that correction was completed.
87469(c)(1)Advanced Directives and Requests Regarding Resuscitative Measures(1) Immediately telephone 9-1-1, present the advance directive and/or request regarding resuscitative measures form to the responding emergency medical personnel... This requirement is not met as evidence by: 2 of 5 staff confirmed that emergency services were not given necessary documentation until they were leaving the facility with R1. This poses a potential health, safety, or personal rights risks to persons in care.
Executive Director stated they will do an audit of all residents to check for POLST documentation, put in emergency folders for emergency personnel, and give an in service to staff by POC due date.
Deadline recorded: Oct 7, 2025. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 10/07/2025 Section Cited CCR 87469(c)(1)
87468.1(b)(8) Personal Rights of Residents in All Facilities (8) ... Provide medical or nonmedical care to the resident in a manner that... unduly demeans the resident’s dignity... This requirement is not met as evidence by: 1 of 5 staff performing chest compressions when R1 had a DNR in place and did not stop until emergency personnel informed them of the DNR. This poses a potential health, safety, or personal rights risk to persons in care.
Executive director stated they will do an in service for staff regarding DNR status of residents and place a DNR list in the medication room for staff access.
Deadline recorded: Oct 7, 2025. A deadline is not proof that correction was completed.
Deficiency Dismissed Type B 10/07/2025 Section Cited CCR 87468.1(b)(8)
Allegations1 substantiated · 0 unsubstantiated · 1 unfounded · 1 cited
Basic Services: Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidence by: Based on interviews and records reviewed R1 exited the Memory Care through a delayed egress door, left the facility unassisted and was found at a local Elementary School. This poses an immediately health, safety or personal rights risk to persons in care.
Licensee to submit a Plan on Action on how facility will prevent Residents from Eloping from Memory Care. Licensee to provide an in-service training on Elopement prevention. Licensee to submit Plan of Corection (POC) by POC due date.
Deadline recorded: Feb 3, 2025. A deadline is not proof that correction was completed.
Per CCR Section 80078(a) regarding the Responsibility for Providing Care and Supervision: " (a) The licensee shall provide care and supervision as necessary to meet the client's needs " . This requirement was not met as evidenced by: Based on interviews and records reviewed, resident R1 was assessed to be unable to leave the premises unassisted and was unsupervised for approximately 2.5 hours outside the facility. This constitutes an immediate rsisk to the health, safety and personal rights of residents in care.
Since the incident, resident R1 has been receiving 72 hours of private caregiver supervision. Additionally, a facility-wide in-service training on Elopement prevention has been conducyed on December 11, 2024.
Deadline recorded: Dec 13, 2024. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Licensees shall maintain in the personnel records verification of required staff training and orientation. This req is not being met as evidenced by: Based on record review, Licensee failed to ensure verification of staff records are in the file. This poses a potential health and safety risk to residents in care.
Licensee to provide a statement of understanding regarding the regulation and forward proof to LPA by POC due date.
Deadline recorded: Feb 29, 2024. A deadline is not proof that correction was completed.
In addition to the rights listed in Section 87468.1.., residents in privately operated residential facilities... shall have the following rights: To have a reasonable level of personal privacy in accommodations... personal care assistance, visits, communication, telephone conversations, internet,. This requirement is not being met as evidenced by: Based on interview and observation, Licensee failed to ensure R1 was provided a reasonable level of privacy. R1's family posted a ring video camera in R1's room. There was no signage alerting that video taping was occurring. This poses a potential health and safety risk to residents in care.
Licensee posted a sign alerting of video surveillance in resident's room. CLEARED DURING VISIT.
Deadline recorded: May 3, 2022. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCalifornia Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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