Health conditions and treatments
Cited in 2 reports, with 2 deficiencies in total.
SEASONS AT LAGUNA-4
24052 PLANT AVENUE, Mission Viejo CA 92691
6 bedsLatest official report Jan 16, 2026Licensed
Additional info
- Telephone
- (949) 393-3120
- Licensee
- PERFECT CHOICE ENTERPRISES LLC
- Administrator
- MILANY MORA
- Contact
- MILANY MORA
- License first date
- Jan 7, 2016
- License effective date
- Jan 7, 2016
- District office
- ORANGE COUNTY RO · (714) 703-2840
- Regional office
- 22
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 2 Type A and 6 Type B deficiencies for this facility.
- Most recent inspection
- Jan 16, 2026
- Most recent deficiency
- Jan 16, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 4 reports for this facility: 4 inspections, 0 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 6 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 8
- Type A deficiencies
- 2
- Type B deficiencies
- 6
- Substantiated complaints
- 0
- Repeated topics
- 2
About the same as most this size
1 in the last 12 months
Well above the typical 1
3 in the last 12 months
Most this size have none
0 in the last 12 months
Well above the typical 1
3 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.618(c)(3)
- Regulation authority
- HSC
What the official deficiency says
(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, Staff #1 and Staff #2 did not have valid CPR/First Aid certifications, which poses a potential health, safety or personal rights risk to persons in care. LPA observed that both First Aid certifications expired in 2025.
Official plan of correction
POC Due Date: 01/24/2026 Plan of Correction Licensee will ensure that Staff #1 and Staff #2 renew their CPR certifications and send proof to CCLD by Plan of Correction (POC) due date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87412(d)
- Regulation authority
- CCR
What the official deficiency says
(d) The licensee shall maintain documentation that an administrator has met the certification requirements specified in Section 87406, Administrator Certification Requirements or the recertification requirements in Section 87407, Administrator Recertification Requirements. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review, the administrator did not have a current valid Administrator's Certificate which poses a potential health, safety or personal rights risk to persons in care. LPA observed that administrator's name is not in the 'Pending Renewals Applications' list or 'Active Certificates List'. Administrator reported she is in the process of renewing her certificate.
Official plan of correction
POC Due Date: 02/16/2026 Plan of Correction Licensee will submit proof of a completed application for administrator's certificate form LIC 9214 or submission of completed renewal to ACB to CCLD by the Plan of Correction (POC) due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87458(b)
- Regulation authority
- CCR
What the official deficiency says
(b) The licensee shall obtain an updated medical assessment when required by the Department. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, two out of five residents (Resident #3 and Resident #5) did not have valid medical assessments from 2025, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 01/30/2026 Plan of Correction The Licensee will obtain medical assessments for 2025/2026 for Resident #3 and Resident #5 and send proof to CCLD by the Plan of Correction (POC) due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(2)
- Regulation authority
- HSC
What the official deficiency says
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA's review of facility records one staff does not have documentation of current year staff training. This could pose a potential health and safety risk to residents in care.
Official plan of correction
POC Due Date: 01/30/2025 Plan of Correction Adrministrator/licensee will provide proof of training for staff by POC due date.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87616(b)(1)
- Regulation authority
- CCR
What the official deficiency says
(b) Written requests shall include, but are not limited to, the following: (1) Documentation of the resident's current health condition including updated medical reports, other documentation of the current health, prognosis, and expected duration of condition. This requirement is not met as evidenced by: Deficient Practice Statement Based on review of resident records, residents with dementia did not have updated medical reports. This could pose as a potential health and safety risk to residents in care.
Official plan of correction
POC Due Date: 02/06/2025 Plan of Correction Licensee/administrator will obtain updated medical reports for residents with dementia and provide copies or proof to LPA by POC due date.
Plan of correction recorded
Correction not verified in available records
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
Maintenance and Operations 87303 (a) ... The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA's observation during facility tour, one stove burner was not working.
Official plan of correction
POC Due Date: 01/30/2025 Plan of Correction Licensee/administrator needs to repair or replace stove and provide proof to LPA on POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 87302(e)(2)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, two out of the four bathrooms measured at 128.0 and 129.4 degrees Fahrenheit which poses an immediate Health, Safety, and Personal Rights risk to persons in care.
Official plan of correction
POC Due Date: 06/07/2024 Plan of Correction The water was readjusted during the visit. Administrator to provide a water log measuring the water temperature weekly and provide the POC to LPA via email by POC due date.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType A
- Official classification
- Type A
- Official code
- 87608(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87608 Postural Supports (a) Postural supports may be used under the following conditions. (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and interviews, facility did not maintain a written doctor's order for the half rail for one resident which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
Official plan of correction
POC Due Date: 06/07/2024 Plan of Correction Administrator stated that they will provide proof of the order for the half rail to LPA via email by POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology