ELEONOR'S PLACE 4

24431 ZANDRA DRIVE, Mission Viejo CA 92691

Facility 306005927 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jul 8, 2026Licensed

Additional info
Licensee
ELEONORS PLACE, INC.
Administrator
AVENDANO, DARYLL
Contact
AVENDANO, DARYLL
License first date
Mar 11, 2021
License effective date
Mar 11, 2021
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
935 - ELDERLY

Summary

The available records show 2 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
Mar 4, 2026
Most recent deficiency
Jul 8, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 10 reports for this facility: 5 inspections, 5 complaint investigations, and 0 licensing or administrative records.

Those records contain 2 Type A and 5 Type B deficiencies.

4 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
5

More than the typical 4

1 in the last 12 months

Recorded deficiencies
7

Well above the typical 1

1 in the last 12 months

Type A deficiencies
2

Most this size have none

0 in the last 12 months

Type B deficiencies
5

More than the typical 1

1 in the last 12 months

Substantiated complaints
2

Most this size have none

1 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited

Resident rightsType B
Official classification
Type B
Official code
87217(b)
Regulation authority
CCR

What the official deficiency says

(b) Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff. The licensee shall give the residents receipts for all such articles or cash resources. (cont.) This requirement was not met as evidenced by: Resident's piece of clothing was mixed up and found in another resident's closet.

Official plan of correction

Licensee will train all staff to separate all articles of clothing accordingly during laundry services and provide proof of correction to LPA by POC due date.

Deadline recorded: Jul 22, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jul 22, 2026
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

Per CCR 87303(2): " Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F " . This requirement is not met as evidenced by: Based on observation conducted during the visit, water temperature was measured in three separate locations to be provided at a temperature in excess of 130F which constitutes an immediate risk to the health, safety and personal rights of individuals in care.

Official plan of correction

Licensee adjusted the water heater during the visit and LPA was able to verify water was dispensed at 112F. Deficiency cleared during the visit.

Deadline recorded: Jun 14, 2025. A deadline is not proof that correction was completed.

Official record says corrected or clearedRecorded in report dated Jun 13, 2025
Correction deadline recordedDeadline Jun 14, 2025
View official report
Complaint

Allegations1 substantiated · 1 unsubstantiated · 1 unfounded · 1 cited

Facility condition and maintenanceType A
Official classification
Type A
Official code
87303(a)
Regulation authority
CCR

What the official deficiency says

Per CCR Section 87303(a) Maintenance and Operation: " (a) The facility shall be clean, safe, sanitary and in good repair at all times " . This requirement is not met as evidenced by: Based on observation, two thermostatic faucets in one of the shared bathrooms were found to be loose and difficult to adjust. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.

Official plan of correction

Licensee initiated measures to repair the defective faucets during the present visit. If the repair attempt is unsuccessful, a plumbing vendor will be contracted in coordination with the facility's landlord.

Deadline recorded: Jun 14, 2025. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 14, 2025
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(5)(B)
Regulation authority
CCR

What the official deficiency says

Per CCR 87608(a)(5)(B): " (B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as one resident is observed to have been discharged from hospice on March 17, 2024 but their full rails were still in place during the visit. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/18/2024 Plan of Correction Licensee instructed staff present to remove the full bed rails as the resident discharged from hospice was no longer allowed to be provided the specific postural support. Deficiency cleared during the visit.

Official record says corrected or clearedRecorded in report dated Mar 18, 2024
Plan of correction recorded
View official report
Fire safety and emergency preparednessType B
Official classification
Type B
Official code
1569.695(c)
Regulation authority
HSC

What the official deficiency says

Per Health and Safety Code Section1569.695(c): " A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. " This requirement is not met as evidenced by: Deficient Practice Statement Based on records reviewed and interviews conducted, the licensee did not comply with the section cited above as there have been not scheduled drills. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/18/2024 Plan of Correction Licensee is meeting with a third-party provided for emergency and disaster training on March 21, 2024 and will elaborate a drill plan and schedule which will be provided to LPA before the Plan of Corrections due date.

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87633(a)(2)
Regulation authority
CCR

What the official deficiency says

Per CCR 87633(a)(2): " The licensee remains in substantial compliance with the requirements of this section, (...) and with all terms and conditions of the waiver. " This requirement is not met as evidenced by: Deficient Practice Statement Based on interviews conducted and records reviewed, the licensee did not comply with the section cited above as there were a total of 5 resident receiving hospice care until one resident was discharged on March 17, 2024. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/18/2024 Plan of Correction At the time of the visit, the licensee is no longer receiving hospice care in excess of the allowed waiver which states a capacity of four hospice residents. Deficiency cleared during the visit. In the event licensee plans to admit more residents requiring hospice care, additional waiver capacity should be requested and granted ahead of time.

Official record says corrected or clearedRecorded in report dated Mar 18, 2024
Plan of correction recorded
View official report
Dementia careType B
Official classification
Type B
Official code
87705(f)(2)
Regulation authority
CCR

What the official deficiency says

Per the California Code of Regulations Section 87705(f)(2): " f) The following shall be stored inaccessible to residents with dementia: cleaning supplies and disinfectants.: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as laundry detergent was observed to be stored unsecured on top of the washing machine in an unlocked laundry room. This poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 04/18/2024 Plan of Correction Facility staff placed the detergent in a locked cabinet during the visit and a lock was observed to be installed on the laundry room door. The deficiency was cleared during the visit.

Official record says corrected or clearedRecorded in report dated Mar 18, 2024
Plan of correction recorded
View official report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology