CASA DEL LAGO

27332 ALLARIZ, Mission Viejo CA 92691

Facility 306003634 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Mar 10, 2026Licensed

Additional info
Licensee
TREASURES OF OUR CULTURE, INC.
Administrator
RIVERO, LOURDES
Contact
RIVERO, LOURDES
License first date
Mar 30, 2007
License effective date
Mar 30, 2007
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
985 - RCFE / HOSPICE

Summary

The available records show 1 Type A and 5 Type B deficiencies for this facility.

Most recent inspection
Mar 10, 2026
Most recent deficiency
Mar 5, 2025

1 later report, on Mar 10, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 7 reports for this facility: 6 inspections, 1 complaint investigation, and 0 licensing or administrative records.

Those records contain 1 Type A and 5 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
6

Well above the typical 1

0 in the last 12 months

Type A deficiencies
1

Most this size have none

0 in the last 12 months

Type B deficiencies
5

More than the typical 1

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Admission, assessment, and evictionType A
Official classification
Type A
Official code
87204(a)
Regulation authority
CCR

What the official deficiency says

(a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. An exception may be made in the case of catastrophic emergency when the licensing agency may make temporary exceptions to the approved capacity. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview, and record review the licensee did not comply with the section cited above in which facility is providing care and supervision to three hospice residents when approved for two which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/06/2025 Plan of Correction Administrator stated that hospice waiver requesting an increase with the supporting documents as discussed during the exit interview will be suibmitted to LPA via email by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Health conditions and treatmentsType B
Official classification
Type B
Official code
87608(a)(3)
Regulation authority
CCR

What the official deficiency says

87608 Postural Supports (a) (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident’s record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interviews, and record review, the licensee did not comply with the section cited above in one out of the six residents which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/19/2025 Plan of Correction Adminstrator stated that the full bed rail order for R5 will be obtained and submitted to LPA via email by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing and administrationType B
Official classification
Type B
Official code
1569.618(c)(3)
Regulation authority
HSC

What the official deficiency says

(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staff to provide CPR. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interviews, and record review, the licensee did not comply with the section cited above in two out of the two staff which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 03/19/2025 Plan of Correction Administrator stated that all staff will be CPR/First aid certified moving forward and will submit certifications for S1 and S2 to LPA via email by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Licensing and administrationType B
Official classification
Type B
Official code
1569.618(c)(3)
Regulation authority
HSC

What the official deficiency says

1569.618 (c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interviews, and record review, the licensee did not comply with the section cited above for two out of the two caregivers at the time of inspection which poses a potential health, safety, or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/12/2024 Plan of Correction Licensee to submit proof of CPR/first aid training for all staff to LPA via email by POC due date.

Plan of correction recorded
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(f)
Regulation authority
CCR

What the official deficiency says

All personnel (...) shall be in good health(...). Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment. This requirement is not met as evidenced by health screening forms provided by facility administrator which are dated 02/02/2023 for two of the three staff members currently employd at the facility.

Official plan of correction

Licensee scheduled health screenings for staff members S1 and S2 on the day following the initial inspection visit conducted on 02/01/23. All staff have been screened for good health at the time of the present visit, deficiency cited and cleared during the visit.

Deadline recorded: Feb 21, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 21, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(c)(6)
Regulation authority
CCR

What the official deficiency says

The California Code of Regulations Section 87411(c)(6) Personnel Requirements - General indicates that " The licensee shall maintain documentation pertaining to staff training in the personnel records, as specified in Section 87412(c)(2) " This requirement is not met as evidenced by the fact that licensee is unable to provide proof of some initial or annual training for staff. Based on records reviewed, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

Licensee to schedule make up sessions of the missing initial and/or annual training sessions and provide documentation of completion before the Plan of Corrections due date.

Deadline recorded: Mar 7, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 7, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology