Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
HIGHTOWER RESIDENTIAL CARE
23391 CAVANAUGH ROAD, Lake Forest CA 92630
6 bedsLatest official report Sep 23, 2025Licensed
Additional info
- Telephone
- (949) 500-3760
- Licensee
- HIGHTOWER RESIDENTIAL CARE
- Administrator
- ARONNE, CELFA
- Contact
- ARONNE, CELFA
- License first date
- Oct 19, 2023
- License effective date
- Oct 19, 2023
- District office
- ORANGE COUNTY RO · (714) 703-2840
- Regional office
- 22
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Sep 23, 2025
- Most recent deficiency
- Apr 30, 2025
3 later reports, from Aug 18, 2025 through Sep 23, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 10 reports for this facility: 4 inspections, 4 complaint investigations, and 2 licensing or administrative records.
Those records contain 1 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 4
- Recorded deficiencies
- 3
- Type A deficiencies
- 1
- Type B deficiencies
- 2
- Substantiated complaints
- 1
- Repeated topics
- 1
About the same as most this size
1 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
More than the typical 1
0 in the last 12 months
Most this size have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 0 unsubstantiated · 4 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportInspection
Background checksType A
- Official classification
- Type A
- Official code
- 87355(e)(1)
- Regulation authority
- CCR
What the official deficiency says
87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by: One uncleared and unassociated individual was present in the facility upon LPA's arrival which poses a threat to the health and safety of the residents in care.
Official plan of correction
The licensee agrees to have the individual fingerprint cleared and associated before being allowed to work in the facility. The individual was asked to leave by the Licensee/Administrator. The individual went to get fingerprinted and the licensee will contact me once the individual is associated to the facility.
Deadline recorded: May 1, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 1, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 0 unsubstantiated · 3 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87507(e)
- Regulation authority
- CCR
What the official deficiency says
The licensee shall provide a copy of the signed and dated current admission agreement.. to the resident or the resident's representative, if any, immediately upon signing the admission agreement or modification...This requirement is not being met as evidenced by: Based on interviews conducted, licensee failed to ensure an admission agreement was provided to resident/ responsible party immediately after signing. This poses a potential health and safety risk to residents in care,
Official plan of correction
Licensee to forward a statement of understanding of the regulation and forward proof to LPA by POC due date.
Deadline recorded: Sep 11, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 11, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 1569.652(c)
- Regulation authority
- HSC
What the official deficiency says
A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual.. to the resident’s estate, within 15 days after the personal property is removed. This req is not being met as evidenced by: Based on interviews conducted, the licensee failed to ensure a refund was provided to resident/ responsible party. This poses a potential health and safety risk to residents in care.
Official plan of correction
Licensee to refund $9330 to resident's responsible party and forward proof to LPA by POC due date.
Deadline recorded: Sep 4, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Sep 4, 2024
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology