Admission, assessment, and eviction
Cited in 2 reports, with 2 deficiencies in total.
IVY PARK AT LAGUNA WOODS
24441 CALLE SONORA, Laguna Woods CA 92637
233 bedsLatest official report Jul 29, 2026Licensed
Additional info
- Telephone
- (949) 830-8057
- Licensee
- WELL OAK TENANT;OAKMONT MANAGEMET GROUP LLC
- Administrator
- SYED, ZEHRA
- Contact
- SYED, ZEHRA
- License first date
- Jul 26, 2023
- License effective date
- Jul 26, 2023
- District office
- ORANGE COUNTY RO · (714) 703-2840
- Regional office
- 22
- Clients served
- 945 - ADULTS / ELDERLY
Summary
The available records show 5 Type A deficiencies for this facility.
- Most recent inspection
- Jul 10, 2026
- Most recent deficiency
- Oct 3, 2025
9 later reports, from Oct 22, 2025 through Jul 29, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 102 Orange County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 22 reports for this facility: 8 inspections, 12 complaint investigations, and 2 licensing or administrative records.
Those records contain 5 Type A and 0 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 5
- Type A deficiencies
- 5
- Type B deficiencies
- 0
- Substantiated complaints
- 4
- Repeated topics
- 1
About the same as most this size
4 in the last 12 months
About the same as most this size
2 in the last 12 months
More than the typical 2
2 in the last 12 months
Fewer than the typical 2
0 in the last 12 months
More than the typical 2
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(2)
- Regulation authority
- CCR
What the official deficiency says
Per CCR87468.1(a)(2) Personal Rights of Residents in All Facilities: " Residents (...) shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. " This requirement is not met as evidenced by: Based on evidence reviewed, facility did not prevent S1 from stealing R1’s property while on duty at the facility. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.
Official plan of correction
Staff member was terminated and is no longer associated to the facility. Licensee stated they would conduct an updated training regarding the theft and loss policy directed to care staff. Proof of training to be provided to the Department.
Deadline recorded: Oct 4, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 4, 2025
Correction not verified in available records
Not classified in the sourceType A
- Official classification
- Type A
- Official code
- 878464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
Per CCR 878464(f)(1) on Basic Services: " Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c) " . This requirement is not met as evidenced by: Based on records reviewed and interviews conducted, excessive response time was corroborated in at least one instance after R1 sustained a fall. This constitutes an immediate risk to the health, safety and personal rights of individuals in care.
Official plan of correction
Licensee stated that all staff members would receive follow-up training on appropriate response to call system activations.
Deadline recorded: Oct 4, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 4, 2025
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87507(c)
- Regulation authority
- CCR
What the official deficiency says
Per CCR 87507(c) : " Admission agreements shall be signed and dated, (...), by the resident (...) and the licensee (...) no later than seven days following admission. " This requirement is not met as evidenced by: Based on records review and staff interviews, the admission agreement for residents R1 and R2 was not signed by the licensee or its representative within seven days of admission. This constitutes an immediate risk to the health, safety and personal rights of residents in care.
Official plan of correction
Licensee to issue all residency and community fees paid by residents R1 and R2.
Deadline recorded: Dec 17, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 17, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 1 unsubstantiated · 1 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(g)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental medical and dental care (g) The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health including, but not limited to, an apparent life-threatening medical crisis except as specified in Sections 87469(c)(2), (c)(3), or (c)(4). This requirement was not met as evidenced by: Based on the investigation, it took facility staff 26 minutes overall to respond to resident’s medical pendant call failing to address their concerns in a timely manner. R1 called 911 themself and was taken to hospital. This poses an immediate health and safety risk for residents in care.
Official plan of correction
Executive Director agree to meet residents calls in a timely manner. Executive Director agreed to provide a written plan regarding training with all staff regarding pull cords and pendants. ED will send over plan by POC date 12/09/2024. Completed proof of training to be provided one week by 12/13/2024
Deadline recorded: Dec 7, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 7, 2024
Correction not verified in available records
Inspection
No deficiencies recorded in this report
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 87224(a)
- Regulation authority
- CCR
What the official deficiency says
Eviction Procedures- The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty days written notice to the resident is required...This requirement was not met as evidenced by: Based on interviews and file review, the facility did not take R1 back from the Skilled Nursing Facility. The licensee did not serve R1 with a 30 day notice to evict the resident. This poses an immediate Health and Safety and/or Personal Rights risk to residents in care.
Official plan of correction
Licensee agrees to review regulation 87224 Eviction Procedures and provide proof of understanding that a 30 day notice should be issued before a resident is evicted. Licensee to submit proof of understanding to LPA by POC due date of 6/21/2024.
Deadline recorded: Jun 21, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 21, 2024
Correction not verified in available records
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology