WATERMARK LAGUNA NIGUEL

Official classification

Type B

Official code

1569.625(b)(2)

Regulation authority

HSC

What the official deficiency says

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review the licensee did not comply with the section cited above in 4 out of 4 staff members whose training files were reviewed, which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 08/26/2026 Plan of Correction Administrator agrees to train care all staff on, four hours of which shall be specific to postural supports, restricted health conditions, and hospice care. Administrator to submit proof of correction to LPA by POC due date.

Official classification

Type B

Official code

87468.1(a)(16)

Regulation authority

CCR

What the official deficiency says

(16) To receive or reject medical care or other services. This requirement was not met as evidenced by on March 8, 2024, R1 missed receiving 4 routine medications on the morning medication pass at 9:00am. This poses a potential health and safety risk to residents in care.

Official plan of correction

Licensee agrees to train medication staff on CCR 87468.1 and on facility medication administration procedures. Facility to forward proof of training to LPA by POC due date.

Deadline recorded: Jan 9, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87507(g)(5)(E)(2)(a)

Regulation authority

CCR

What the official deficiency says

A refund of at least 80 percent of the preadmission fee in excess of $500 shall be provided if the applicant does not enter the facility after a preadmission appraisal is conducted, or the resident leaves the facility for any reason during the first month of residency. This requirement was not met as evidenced by. According to a document review and witness interviews a refund was not issued to Resident 1 for their reservation fee. This poses a potential harm to the resident.

Official plan of correction

Licensee agrees to issue a refund to Resident 1 in the amount of $2500.00 by 10/16/23. LIcensee to forward proof to LPA by POC due date.

Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.