Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
25131 VIA PORTOLA, Laguna Niguel CA 92677
6 bedsLatest official report Jul 21, 2026Licensed
The available records show 2 Type A and 8 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 10 reports for this facility: 6 inspections, 4 complaint investigations, and 0 licensing or administrative records.
Those records contain 2 Type A and 8 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 4
2 in the last 12 months
Well above the typical 1
6 in the last 12 months
Most this size have none
2 in the last 12 months
Well above the typical 1
4 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(e) The licensee shall supervise residents as needed and as determined by the resident's appraisal pursuant to Section 87457, Pre-Admission Appraisal or Section 87463, Reappraisals, when residents are in proximity to or when there is use of the following items: (1) Ranges, ovens, heaters, fireplaces, wood stoves, inserts, and other heating devices. (A) Heating devices shall have protective mechanisms or other measures to prevent access to the device, or to make it inoperable when not in use, in order to reduce the risk of burns or fire. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Facility does not have protective mechanisms on the cook top burners which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/04/2026 Plan of Correction Licensee to obtain protective mechanisms and forward proof to LPA by POC due date.
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident's record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in three out of four residents with bed rails without a physician order which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/04/2026 Plan of Correction Licensee to obtain orders and forward proof to LPA by POC due date.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in two out of two staff without criminal background association which poses an immediate health, safety or personal rights risk to persons in care. CIVIL PENALTY ASSESSED
POC Due Date: 08/05/2026 Plan of Correction Licensee to associate Staff 1 and 2 and forward proof to LPA by POC due date.
All services requiring specialized skills shall be performed by personnel qualified by training or experience in accordance with recognized professional standards. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above. Facility staff are administering parameter medications and are not skilled professionals which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 07/22/2026 Plan of Correction Licensee to submit a plan to ensure only skilled professionals are performing the above and forward proof to LPA by POC due date.
The licensee shall be permitted to accept or retain residents who have been diagnosed as terminally ill by his or her physician and surgeon and who may or may not have restrictive and/or prohibited health conditions, to reside in the facility and receive hospice services from a hospice agency in the facility when all of the following conditions are met: (4) A written hospice care plan which specifies the care, services, and necessary medical intervention related to the terminal illness as necessary to supplement the care and supervision provided by the facility is developed for each terminally ill resident or prospective resident by that resident’s hospice agency and agreed to by the licensee and the resident, or prospective resident, or the resident’s or prospective resident’s Health Care Surrogate Decision Maker, if any, prior to the initiation of hospice services in the facility for that resident, and all hospice care plans are fully implemented by the licensee and by the hospice(s). This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above. Facility does not have the palliative care plan for R2 which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/04/2026 Plan of Correction Licensee to ensure a full palliative care plan is on-site at the facility and forward proof to LPA by POC due date.
Allegations0 substantiated · 5 unsubstantiated · 1 unfounded
No deficiencies recorded in this report87465 Incidental Medical and Dental Care: (e) For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician.. This requirement is not evidenced by: Based on staff interviews and records reviewed, the Licensee did not ensure that physician's orders were obtained for the one over the counter medication and two supplements being provided to Resident #1. The poses a potential health and safety risk to persons in care.
The Administrator stated that he will stop providing the one over the counter medication and two supplements to Resident #1 until physician's orders are obtained. The Licensee stated that he will also conduct an in service training with all staffing regarding medication administration. The Administrator agreed to provide LPA proof of the training via email or fax by POC due date.
Deadline recorded: Jun 5, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 0 unsubstantiated · 1 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 1 unfounded
No deficiencies recorded in this report(a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated, in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 5 resident files, Resident 1 does not have did not have a current appraisal/needs and service plan which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 07/10/2025 Plan of Correction Licensee agrees to have a new appraisal/needs and service plan completed for Resident 1 by July 10, 2025. Licensee to forward proof of correction to LPA by POC due date.
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above, LPA observed the front left burner of the 4 burner gas stove cannot light unassisted which poses/posed a potential health and safety risk to persons in care.
POC Due Date: 08/01/2024 Plan of Correction Licensee agrees to have the stove repaired or replaced so that all 4 burners can light unassisted. Licensee to forward proof to LPA by POC due date.
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696. This training shall be administered on the job, or in a classroom setting, or both, and may include online training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 out of 4 staff members, LPA reviewed 4 staff files and observed that staff 1 and staff 2 did not have any current training which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/01/2024 Plan of Correction Licensee agrees to have staff 1 and staff 2 trained to meet the regulation requirements. Licensee agrees to forward proof of training to the LPA by the POC due date.
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 6 resident files, LPA observed that resident 2 (R2) did not have a current medical assessment and they have diagnosed with Dementia, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/01/2024 Plan of Correction Licensee agrees to have a new medical assessment (LIC 602A) completed for resident 2 and to submit proof to LPA by the POC due date.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCalifornia Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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