WHISPERING OAKS - WAVERLY

14782 WAVERLY LANE, Irvine CA 92604

Facility 306003850 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Dec 26, 2025Licensed

Additional info
Licensee
ICCV INTERNATIONAL, INC.
Administrator
IMELDA C. CARO
Contact
IMELDA C. CARO
License first date
Dec 21, 2007
License effective date
Dec 21, 2007
District office
ORANGE COUNTY RO · (714) 703-2840
Regional office
22
Clients served
985 - RCFE / HOSPICE

Summary

The available records show 1 Type A and 3 Type B deficiencies for this facility.

Most recent inspection
Dec 26, 2025
Most recent deficiency
Mar 1, 2023

5 later reports, from Mar 9, 2023 through Dec 26, 2025, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 9 reports for this facility: 6 inspections, 3 complaint investigations, and 0 licensing or administrative records.

Those records contain 1 Type A and 3 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
6

More than the typical 4

1 in the last 12 months

Recorded deficiencies
4

More than the typical 1

0 in the last 12 months

Type A deficiencies
1

Most this size have none

0 in the last 12 months

Type B deficiencies
3

More than the typical 1

0 in the last 12 months

Substantiated complaints
1

Most this size have none

0 in the last 12 months

Repeated topics
0

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 2 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Admission, assessment, and evictionType B
Official classification
Type B
Official code
1569.652(c)
Regulation authority
HSC

What the official deficiency says

Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a refund pursuant to statute and regulation. This poses a potential risk to the health and safety of residents in care.

Official plan of correction

Licensee to refund R1's family the $600 that is still due via Cashier's check and mailed overnight to name and address provided. Licensee to provide written proof to LPA by POC due date.

Deadline recorded: Mar 2, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Mar 2, 2023
Correction not verified in available records
View official report
Inspection
Background checksType A
Official classification
Type A
Official code
87355(e)(2)
Regulation authority
CCR

What the official deficiency says

Criminal Record Clearance . All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: Request a transfer of a criminal record clearance as specified in Section 87355(c). This requirement is not met as evidenced by: based on record review and interview the licensee did not transfer S1's criminal record clearance. This poses an immediate risk to the health and safety of residents in care. CIVIL PENALTY ASSESSED

Official plan of correction

Licensee to ensure all staff have proper criminal record clearance transfer pursuant to regulation and submit written proof to LPA by POC due date.

Deadline recorded: Jan 21, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 21, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 2 cited

Admission, assessment, and evictionType B
Official classification
Type B
Official code
1569.651(b)
Regulation authority
HSC

What the official deficiency says

Preadmission fee or deposit for elderly at residential care facilities; written statement describing costs and stating whether fee is refundable; conditions for refund; refund rate schedules. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a written statement describing all the costs associated with the $1000 preadmission fee. This poses a potential risk to the health & safety of residents in care.

Official plan of correction

Licensee to refund R1's family the $1000 preadmission fee via Cashier's check and mailed overnight to name and address provided. Licensee to provide written proof to LPA by POC due date.

Deadline recorded: Jan 21, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 21, 2023
Correction not verified in available records
View official report
Admission, assessment, and evictionType B
Official classification
Type B
Official code
1569.652(c)
Regulation authority
HSC

What the official deficiency says

Termination of admission agreement upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. (c) A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. This requirement was not met as evidenced by: based on interview and record review the licensee failed to provide R1's family with a refund pursuant to statute and regulation. This poses a potential risk to the health and safety of residents in care.

Official plan of correction

Licensee to refund R1's family the $5000 via Cashier's check and mailed overnight to name and address provided. Licensee to provide written proof to LPA by POC due date.

Deadline recorded: Jan 21, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jan 21, 2023
Correction not verified in available records
View official report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology