Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCRYSTAL CARE HOME
9391 TOUCAN AVE, Fountain Valley CA 92708
6 bedsLatest official report Aug 18, 2026Licensed
Additional info
- Telephone
- (714) 553-8674
- Licensee
- LAUGUICO, CRISTINA
- Administrator
- LAUGUICO, CRISTINA
- Contact
- LAUGUICO, CRISTINA
- License first date
- Sep 15, 2017
- License effective date
- Sep 15, 2017
- District office
- ORANGE COUNTY RO · (714) 703-2840
- Regional office
- 22
- Clients served
- 935 - ELDERLY
Summary
The available records show 1 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Apr 29, 2026
- Most recent deficiency
- Sep 29, 2025
2 later reports, from Apr 29, 2026 through Aug 18, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 984 Orange County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 6 reports for this facility: 5 inspections, 1 complaint investigation, and 0 licensing or administrative records.
Those records contain 1 Type A and 2 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 3
- Type A deficiencies
- 1
- Type B deficiencies
- 2
- Substantiated complaints
- 0
- Repeated topics
- 0
More than the typical 4
2 in the last 12 months
More than the typical 1
2 in the last 12 months
Most this size have none
1 in the last 12 months
More than the typical 1
1 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Hazardous items and storageType A
- Official classification
- Type A
- Official code
- 87309(a)
- Regulation authority
- CCR
What the official deficiency says
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Based on observation, the licensee did not ensure medication was inaccessible in R1 & R2 bedroom and staff's medications in an un-locked kitchen drawer, which poses an immediate safety risk to persons in care. LPA also observed sharps in R1's desk drawer.
Official plan of correction
During the inspection, the licensee secured these items and LPA confirmed. Licensee stated they will train staff on securing dangerous items and submit proof to LPA by 9/30/2025.
Deadline recorded: Sep 29, 2025. A deadline is not proof that correction was completed.
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Based on observation, the licensee did not ensure the facility was clean and sanitary, which poses a potential risk to residents in care. LPA observed clutter in the kitchen on two counters, in cabinets and in garage. LPA also observer four dogs in the facility and pet dander in the air, throughout the facility.
Official plan of correction
Licensee stated they will deep clean all common areas, including kitchen, garage and bathroom throughout the facility. Licensee will also clean residents bedrooms and submit proof to LPA by 9/30/2025.
Deadline recorded: Sep 29, 2025. A deadline is not proof that correction was completed.
Fire safety and emergency preparednessType B
- Official classification
- Type B
- Official code
- 1569.695(c)
- Regulation authority
- HSC
What the official deficiency says
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill, it shall not require any resident participation. Documentation of the drills shall include the date, the type of emergency covered by the drill, and the names of staff participating in the drill. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above due to the facility being unable to produce documentation of disaster drills conducte which poses a potential safety risk to persons in care.
Official plan of correction
POC Due Date: 09/30/2024 Plan of Correction Administrator stated they will conduct a drill, document it and send record of drill conducted to LPA via email by the assigned POC due date of 9/30/2024.
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology