CROSS CREEK CARE

Official classification

Type A

Official code

87705(f)(2)

Regulation authority

CCR

What the official deficiency says

(f) Licensees that lock exterior doors or perimeter fence gates shall meet the following initial and continuing requirements: (2) The licensee shall ensure that the fire clearance includes approval of locked exterior doors or perimeter fence gates and that facility staff on all shifts have access to, and know how to use, equipment needed to unlock exterior doors or perimeter fence gates. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observations, the facility fire clearance does not allow locking of exterior doors which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 04/08/2026 Plan of Correction AAD stated padlock and bracket will be removed from room 1 and room 8 lock will remain unlocked and door alarm will be installed and operational. AAD to provide proof to LPA by POC due date.

Official classification

Type B

Official code

87307(d)(6)

Regulation authority

CCR

What the official deficiency says

(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observation, the resident bed in room 6 obstructs the exit door which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 04/14/2026 Plan of Correction AAD stated resident bed will be rearraged to clear the path to the exit door. AAD to provide proof to LPA by POC due date.

Official classification

Type B

Official code

1569.625(b)(1)

Regulation authority

HSC

What the official deficiency says

(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, as required by subdivision (a) of Section 1569.626 and four hours specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696, before working independently with residents. The remaining 20 hours shall include six hours specific to dementia care and shall be completed within the first four weeks of employment. The training coursework may utilize various methods of instruction, including, but not limited to, lectures, instructional videos, and interactive online courses. The additional 16 hours shall be hands-on training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review S1 does not have evidence of initial 40 hours of training during hire which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 04/14/2026 Plan of Correction S1 completed 40 hours of required training 2/23/2026. Original hire date was 4/27/2025. AAD stated a statement of understanding will be written and sent to LPA by POC due date.

Official classification

Type A

Official code

87464(f)(1)

Regulation authority

CCR

What the official deficiency says

Basic Services 87464(f)(1) Basic services shall at a minimum include: Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). This requirement was not met as evidence by: Based on LPA's review of records Resident 1 (R1) is unable to leave the facility unassisted and eloped from the facility which led the resident to be hospitalized. This poses an immediate health and safety risk to persons in care.

Official plan of correction

AA stated R1 will be informed anytime R1 wants to leave the facility, they will be supervised by a staff member. In-service training will be conducted with all staff. AA to provide proof to LPA by POC due date.

Deadline recorded: Jan 17, 2026. A deadline is not proof that correction was completed.

Official classification

Type A

Official code

87309(a)

Regulation authority

CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on LPA observation, 2 laundry detergent bottles were left out on the second floor balcony which was accessed through an unlocked door which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 03/15/2025 Plan of Correction Facility moved laundry detergent into a locked cabinet in the balcony during the visit.

Official classification

Type B

Official code

87303(e)(6)

Regulation authority

CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or nonambulatory residents, based on the residents' needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on Licensing Program Analyst (LPA) observation, the licensee did not comply with the section cited above in one out of three resident bathrooms which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 05/22/2024 Plan of Correction Administrator will speak with contractor to expedite renovating bathroom sinks so that water temperature can be controlled by person using faucet. Administrator will email the contractor's information to LPA and update on progress.