VISTA HARDEN RANCH

290 REGENCY CIRCLE, Salinas CA 93906

Facility 275202817 · RESIDENTIAL CARE ELDERLY (740)

83 bedsLatest official report Apr 30, 2026Licensed

Additional info
Licensee
RBP SALINAS OP LLC; MALLARD SENIOR LIVING MGT LLC
Administrator
CARTER, JOY
Contact
CARTER, JOY
License first date
Jan 18, 2022
License effective date
Jan 18, 2022
District office
FRESNO RO · (559) 243-8080
Regional office
24
Clients served
983 - RCFE / DEMENTIA

Summary

The available records show 3 Type A and 6 Type B deficiencies for this facility.

Most recent inspection
Mar 11, 2026
Most recent deficiency
Jan 29, 2026

2 later reports, from Mar 11, 2026 through Apr 30, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 9 Monterey County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 19 reports for this facility: 7 inspections, 11 complaint investigations, and 1 licensing or administrative record.

Those records contain 3 Type A and 6 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

About the same as most this size

3 in the last 12 months

Recorded deficiencies
9

Well above the typical 4

2 in the last 12 months

Type A deficiencies
3

More than the typical 2

0 in the last 12 months

Type B deficiencies
6

More than the typical 3

2 in the last 12 months

Substantiated complaints
4

More than the typical 1

0 in the last 12 months

Repeated topics
2

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 5 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87411(a)
Regulation authority
CCR

What the official deficiency says

87411 Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services. The following requirement has not been met as evidenced by: LPA's reviewed records documenting staff taking as long as 57 minutes to respond to resident signal system, which poses a potential, health, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator will provide plan to assist residents when signal for assistance, and submit to LPA by POC date of 02/13/2026.

Deadline recorded: Feb 13, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Feb 13, 2026
Correction not verified in available records
View official report
Inspection
Staffing, personnel, and trainingType B
Official classification
Type B
Official code
87412(a)
Regulation authority
CCR

What the official deficiency says

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in facility staff records are in multiple locations and not easily accessible to LPA's for review. which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 02/13/2026 Plan of Correction Administrator will submit a written statement on staff files being accessible for review, and submit to LPA by POC date of 02/13/2025.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited

Medical and dental careType A
Official classification
Type A
Official code
87465(a)(1)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. The following requirement has not been met as evidenced by: Based on records review, facility staff observed wound on resident 1 on 07/14/24, and resident 1 was admitted to hospital with stage 4 wound on 07/17/24, which poses an immediate health, safety, or personal rights risk to residents in care.

Official plan of correction

Executive Director will conduct training with facility staff on timely care and submit proof to LPA by POC date of 12/06/2024.

Deadline recorded: Dec 6, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 6, 2024
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited

Medical and dental careType B
Official classification
Type B
Official code
87465(a)(4)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care(a) A plan for incidental medical and dental care shall be developed by each facility (4) The licensee shall assist residents with self-administered medications as needed. The following requirement has not been met as evidenced by: Reporting Party provided photos of several medications throughout Resident 1's bedroom, which poses a potential, health, safety, or personal rights risk to residents in care.

Official plan of correction

Facility Administrator agrees to conduct training with facility medication technicians on medication administration and submit to LPA by POC date of 12/07/2024.

Deadline recorded: Dec 7, 2024. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Dec 7, 2024
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 1 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations0 substantiated · 4 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Inspection
Dementia careType B
Official classification
Type B
Official code
87705(a)(5)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (a) This section applies to licensees who accept or retain residents diagnosed by a physician to have dementia. Mild cognitive impairment, as defined in Section 87101(m), is not considered to be dementia. (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 4 out of 4 Memory care residents record reviewed did not have a current updated medical assesment, which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 12/19/2023 Plan of Correction Administrator will audit all memoy care resident records and ensure all have a current updated medical assesment and send proof to LPA by POC date of 12/19/23.

Plan of correction recorded
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 0 unsubstantiated · 1 unfounded

No deficiencies recorded in this report
Complaint

Allegations2 substantiated · 3 unsubstantiated · 2 unfounded · 2 cited

Medical and dental careType A
Official classification
Type A
Official code
87465(a)(1)
Regulation authority
CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. The following requirement has not been met as evidenced by: Resident 1 had a documented ongoing cough for several days without medical treatment, which poses an immediate health, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator will conduct training with facility staff on Incidental Medical care and submit proof to LPA by 10/16/2023 POC date.

Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 16, 2023
Correction not verified in available records
View official report
Licensing and administrationType A
Official classification
Type A
Official code
1569.2
Regulation authority
HSC

What the official deficiency says

(c) “Care and supervision” means the facility assumes responsibility for, or provides or promises to provide in the future, ongoing assistance with activities of daily living without which the resident’s physical health, mental health, safety, or welfare would be endangered. Assistance includes assistance with taking medications, money management, or personal care. Facility did not provide Care and Supervision for Resident 2 as he left the facility on 04/17/2022 which poses an immediate health, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator Joy Carter will conduct staff training on Resident elopements and submit proof to LPA by 10/15/2023 POC date.

Deadline recorded: Oct 16, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Oct 16, 2023
Correction not verified in available records
View official report
Complaint

Allegations0 substantiated · 3 unsubstantiated · 0 unfounded

No deficiencies recorded in this report
Inspection
Resident rightsType B
Official classification
Type B
Official code
87468.1(a)
Regulation authority
CCR

What the official deficiency says

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. The following requirement has not been met as evidenced by: Based on LPA observation Resident 1 was fully exposed to residents in common area which poses a potential, heakth, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator Joy will conduct Personal rights training with facility Memory Care staff, and submit proof to LPA Hurt by POC date of 09/19/23.

Deadline recorded: Sep 19, 2023. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Sep 19, 2023
Correction not verified in available records
View official report
Complaint

Allegations1 substantiated · 0 unsubstantiated · 0 unfounded

Incident reportingType B
Official classification
Type B
Official code
87211(a)
Regulation authority
CCR

What the official deficiency says

87211 Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (2) Occurrences, such as epidemic outbreaks, poisonings, catastrophes or major accidents which threaten the welfare, safety or health of residents, personnel or visitors, shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate. The following requirement has not been met as evidenced by: Based on interviews and records reviewed the facility did not report the COVID outbreak on December 20, 2022 to State Licensing or facility visitors which poses a potential health, safety, or personal rights risk to residents in care.

Official plan of correction

Administrator will conduct training with facility managers on reporting timeframes and procedures and submit proof to LPA by 02/03/2023.

Deadline recorded: Feb 3, 2023. A deadline is not proof that correction was completed.

Citation dismissed - not a correctionOn Feb 3, 2023

Deficiency Dismissed Type B 02/03/2023 Section Cited CCR 87211(a)

Plan of correction recorded
Correction deadline recordedDeadline Feb 3, 2023
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology