Medical and dental care
Cited in 4 reports, with 4 deficiencies in total.
VINCENT, THE
1 LAS GALLINAS AVE, San Rafael CA 94903
126 bedsLatest official report Jun 15, 2026Licensed
Additional info
- Telephone
- (628) 336-1400
- Licensee
- OAKMONT OF SAN RAFAEL LLC;WELLQUEST LIVING, LLC
- Administrator
- CORTES, MARIA
- Contact
- CORTES, MARIA
- License first date
- Mar 11, 2022
- License effective date
- Mar 11, 2022
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 10 Type A and 8 Type B deficiencies for this facility.
- Most recent inspection
- Jan 15, 2026
- Most recent deficiency
- Jan 15, 2026
2 later reports, from Jun 15, 2026 through Jun 15, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 12 Marin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 39 reports for this facility: 19 inspections, 15 complaint investigations, and 5 licensing or administrative records.
Those records contain 10 Type A and 8 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 19
- Recorded deficiencies
- 18
- Type A deficiencies
- 10
- Type B deficiencies
- 8
- Substantiated complaints
- 9
- Repeated topics
- 4
More than the typical 12
1 in the last 12 months
More than the typical 10
2 in the last 12 months
More than the typical 6
1 in the last 12 months
More than the typical 7
1 in the last 12 months
Well above the typical 1
2 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Incident reporting
Cited in 2 reports, with 2 deficiencies in total.
Medication handling and storage
Cited in 2 reports, with 2 deficiencies in total.
Resident rights
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87466
- Regulation authority
- CCR
What the official deficiency says
87466 Observation of the Resident: The licensee shall ensure that residents are regularly observed for changes...and that appropriate assistance is provided...This requirement was not met as evidenced by: based on record review and interviews conducted, Licensee did not ensure that Resident 1 (R1) received timely medical care. R1 had an incident with their hoyer lift on 8/17/25. They were observed to have swelling and redness on 8/18/25 but did not get assessed until 8/22/25. This poses an immediate health, safety, or personal rights risk to residents in care.
Official plan of correction
Licensee to submit self-certification that in-service training will be conducted for all care staff on these topics: when to call 911 and observing changes in condition for residents. Self-Certification to be submitted by POC due date of 01/16/2026. Training to include the following: Date, Topic, Job Role, Staff Names, and Signatures. Training to be submitted to CCL for review and approval by POC due date of 01/26/2026.
Deadline recorded: Jan 16, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 16, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 1 unsubstantiated · 1 unfounded · 1 cited
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(h)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident… This requirement is not met as evidenced by: Based on observations made, Licensee did not comply with the section cited above and did not ensure that resident medications were centrally stored and recorded on the LIC622 as required. This is a potential health and safety rights risk to residents in care.
Official plan of correction
Licensee to submit a detailed plan on centrally stored medication training with supporting documents. Detailed Plan to be submitted by POC due date of 12/22/2025. Licensee to also conduct an In-Service training for Facility's Care Department. Training to include the following: Date, Topic, Job Role, Staff Names and Signatures. Proof of training to be submitted by POC due date of 01/05/2026.
Deadline recorded: Dec 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 2 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a)...each facility...shall provide for assistance...(4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on document review and interviews, Licensee did not comply with the section cited above and R1 was being administered expired medications. Interviews conducted also stated that medications were being left unattended in resident rooms after being dispensed. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Licensee to submit self-certification that a written plan and supporting documents will be submitted to CCL by POC due date of 05/01/2025. Plan to include a hybrid model consisting of competency checks, shadowing, and additional training.
Deadline recorded: Apr 22, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 22, 2025
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87208(a)
- Regulation authority
- CCR
What the official deficiency says
87208 Plan of Operation(a)The licensee shall have and maintain a current, written definitive plan of operation for the facility. The licensee shall operate the facility in accordance with the terms specified in the plan of operation... pursuant to Health and Safety Code…This requirement was not as evidenced by: Based on interviews conducted, Licensee did not comply with the section cited above. Medication records were being documented as given when medication was not readily available. This poses an potential health and safety risk to residents in care.
Official plan of correction
Licensee to submit self-certification that a written plan and supporting documents will be submitted to CCL by POC due date of 05/01/2025. Plan to include a hybrid model consisting of competency checks, shadowing, and additional training.
Deadline recorded: May 2, 2025. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline May 2, 2025
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a)...each facility...shall provide for assistance...(4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on document review and interviews, Licensee did not comply with the section cited above. 6 Incident Reports received and 3 of 7 interviews conducted stated that residents have either missed medication, received late medications, or have been given someone else's medication. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Licensee to submit self-certification that In-service training will be conducted by POC due date of 07/25/2024. Training to be done for all staff that administer medications reviewing when to order medications per facility protocol. Inservice Training to include the following information: Date of Training, Training Topics, Job Role, Staff Names and Signatures. Training to be submitted by POC due date of 08/05/2024.
Deadline recorded: Dec 6, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 6, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 6 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a) A plan... shall be developed... The plan shall... provide for assistance in obtaining such care, by compliance with the following:(4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on document review, interviews, and observations made, Licensee did not comply with the section cited above. R1 did not receive medication as prescribed due to facility running out of their medication. This poses an immediate health and safety risk to residents in care.
Official plan of correction
Licensee to submit self-certification that In-service training will be conducted by POC due date of 07/25/2024. Training to be done for all staff that administer medications reviewing when to order medications per facility protocol. Inservice Training to include the following information: Date of Training, Training Topics, Job Role, Staff Names and Signatures. Training to be submitted by POC due date of 08/05/2024.
Deadline recorded: Jul 25, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 25, 2024
Correction not verified in available records
Complaint
Allegations2 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.2(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities: (a)...residents...shall have all of the following...:(2) to have their records and personal information remain confidential and to approve their release...This requirement was not met as evidenced by: Based on interviews and document review, Licensee did not comply with the section cited above. Facility staff posted a video with resident care information and failed to ensure narcotic medication confidentiality. This poses an potential health and safety risk to residents in care.
Official plan of correction
Licensee submitted Inservice Training for S1 to the Department on the following topics: Narcotic, Controlled Substances and Preventing Drug Diversion, Six Rights of Medication Administration, Confidentiality Policy, and Release of Medications on 03/04/2024. Deficiency cleared during visit.
Deadline recorded: Jul 19, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Jul 9, 2024
Correction deadline recordedDeadline Jul 19, 2024
Complaint
Allegations1 substantiated · 1 unsubstantiated · 0 unfounded · 1 cited
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465 Incidental Medical and Dental Care(a) A plan... shall be developed... The plan shall... provide for assistance in obtaining such care, by compliance with the following:(4) The licensee shall assist residents with self-administered medications as needed. This requirement was not met as evidenced by: Based on document review, interviews, and observations made, the Licensee did not comply with the section cited above. R1 did not have a physician's order on file to verify a medication change that was being given. This poses an immediate health, safety, or personal rights risk to residents in care.
Official plan of correction
Licensee conducted In-Service Training on Medication Management which reviewed Medication Orders and Changes for all medication technicians on 01/25/2024. Deficiency cleared during visit.
Deadline recorded: Feb 9, 2024. A deadline is not proof that correction was completed.
Official record says corrected or clearedRecorded in report dated Feb 8, 2024
Correction deadline recordedDeadline Feb 9, 2024
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(2)
- Regulation authority
- CCR
What the official deficiency says
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities: (a)In addition to the rights listed in Section 87468.1...residents...shall have all of the following...:(2) to have their records and personal information remain confidential and to approve their release, except as authorized by law. This requirement was not met as evidenced by: R1 went to the hospital with R2's medical paperwork and R2's medical information was not kept confidential as required. This poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to ensure that all residents' personal and medical information are kept private and confidential as required. Licensee to submit self-certification stating that an Inservice Training will be conducted with all Care Staff to review Regulation. Certification to be submitted by POC due date of 01/06/2024. Inservice Training to include the following information: Date of Training, Training Topics, Job Role, Staff Names and Signatures by POC due date of 01/15/2024.
Deadline recorded: Jan 6, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 6, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations5 substantiated · 5 unsubstantiated · 0 unfounded · 5 cited
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87307(d)(3)(B)
- Regulation authority
- CCR
What the official deficiency says
87307(d)(3)(B): Facility failed to protect the personal rights of residents in care to receive safe and healthful accommodations and engaged in conduct inimical to the health, welfare, and safety of residents in care, in that staff members failed to properly wear face coverings while providing care and supervision to residents in care*, in violation of official government orders requiring the wearing of face coverings while working under This requirement is not met as evidenced by: Based on interviews with a witness, staff members failed to properly wear face coverings while providing care and supervision to residents in care.
Official plan of correction
Licensee shall conduct PPE training and create a summary on how future compliance will be met. In addition, Licensee shall submit a staff training sign-in sheet.
Deadline recorded: Jun 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 27, 2022
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
87465(a)(4)(5) Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. (5) Facility staff, except those authorized by law, shall not administer injections, but staff designated by the licensee may assist persons with self-administration as needed. Assistance with self-administered medications shall be limited to the following: (A) Medications usually prescribed for self-administration which have been authorized by the person's physician. This requirement is not met as evidenced by: Based on a review of the Medication Assessment Record (MAR), the facility missed a medication pass for a resident on April 17, 2022 which is an immediate health, safety and personal rights risk to the residents in care.
Official plan of correction
Licensee shall conduct staff training on administering medication in accordance with medications that are prescribed by a physician. Licensee shall submit a staff training sign-in sheet. In addition, Licensee shall submit a summary on how future compliance will be met.
Deadline recorded: Jun 27, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 27, 2022
Correction not verified in available records
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506
- Regulation authority
- CCR
What the official deficiency says
87506 Resident Records: (a) The licensee shall ensure that a separate, COMPLETE, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. (14) Current centrally stored medications as specified in Section 87465, Incidental Medical and Dental Care Services. This requirement was not met as evidenced by: Based on observation of the Medication Assessment Record (MAR), the staff member passing medication on April 17, 2022 did not document that a medication was missed for a resident which is a potential health, safety and personal rights risk to the residents in care.
Official plan of correction
Licensee shall have resident records training and ensuring that ALL records are complete, current and properly maintained for each resident. Licensee shall submit a staff training sign-in sheet. In addition, Licensee shall submit a summary on how future compliance will be met.
Deadline recorded: Jul 1, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 1, 2022
Correction not verified in available records
Dementia careType B
- Official classification
- Type B
- Official code
- 1569.626(a)(1)
- Regulation authority
- HSC
What the official deficiency says
Health and Safety Code1569.626 Training requirements for direct care staff: (a) All residential care facilities for the elderly shall meet the following training requirements, as described in Section 1569.625, for all direct care staff: (1) Twelve hours of dementia care training, six of which shall be completed before a staff member begins working independently with residents, and the remaining six hours of which shall be completed within the first four weeks of employment. All 12 hours shall be devoted to the care of persons with dementia. The facility may utilize various methods of instruction, including, but not limited to, preceptorship, mentoring, and other forms of observation and demonstration. The orientation time shall be exclusive of any administrative instruction. This requirement was not met as evidenced by: Based off of staff record review, LPA identified 9 staff members that have not had the training that is identified in the Health and Safety Code to work with Dementia residents. Therefore, the staff members are out of compliance.
Official plan of correction
Licensee shall ensure that ALL staff who work with Dementia residents are trained to work with said residents. Licensee shall submit a staff training sign-in sheet. In addition, staff should be trained as soon as possible. Licensee shall submit a summary on how future compliance will be met.
Deadline recorded: Jul 1, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jul 1, 2022
Correction not verified in available records
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87303
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation: (i) Facilities shall have signal systems which shall meet the following criteria: (1) All facilities licensed for 16 or more and all residential facilities having separate floors or buildings shall have a signal system which shall: (A) Operate from each resident's living unit. (B) Transmit a visual and/or auditory signal to a central staffed location or produce an auditory signal at the living unit loud enough to summon staff. This requirement was not met as evidenced by: Based off of record review, it was determined that a resident had to wait 1 hour and 40 minutes to be attended to which presents a health, safety and personal rights risk to the residents in care.
Official plan of correction
Licensee shall conduct staff training on how call bells will be responded to and provide a 7 day log to Licensing along with training verification. In addition, Licensee shall submit a summary on how future compliance will be met.
Deadline recorded: Jun 24, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 24, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology