GENTLE HOME CARE LLC

463 NOVA ALBION WAY, San Rafael CA 94903

Facility 216803992 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Jun 9, 2026Licensed

Additional info
Licensee
GENTLE HOME CARE LLC
Administrator
GHEZZEHAI, MARTHA
Contact
GHEZZEHAI, MARTHA
License first date
Nov 5, 2021
License effective date
Nov 5, 2021
District office
SANTA ROSA RO · (707) 588-5026
Regional office
21
Clients served
935 - ELDERLY

Summary

The available records show 1 Type A and 2 Type B deficiencies for this facility.

Most recent inspection
Jun 9, 2026
Most recent deficiency
Jun 9, 2026

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean
Type A
Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B
Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 26 Marin County facilities licensed for 6 or fewer beds, except where too few exist to state one — those come from facilities with 7 or more beds.

In the available public five-year record, CCLD published 9 reports for this facility: 7 inspections, 0 complaint investigations, and 2 licensing or administrative records.

Those records contain 1 Type A and 2 Type B deficiencies.

0 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections
7

Fewer than the typical 12

2 in the last 12 months

Recorded deficiencies
3

Fewer than the typical 10

1 in the last 12 months

Type A deficiencies
1

Fewer than the typical 6

0 in the last 12 months

Type B deficiencies
2

Fewer than the typical 7

1 in the last 12 months

Substantiated complaints
0

Fewer than the typical 1

0 in the last 12 months

Repeated topics
1

Last 36 months

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Inspection
Dementia careType B
Official classification
Type B
Official code
87705(e)(7)
Regulation authority
CCR

What the official deficiency says

87705 Care of Persons with Dementia (e) Licensees that use delayed egress devices... shall meet the following...requirements: (7) Delayed egress devices shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents...this requirement was not met as evidenced by: based on record review, Licensee did not comply with the section cited above. Resident 1 (R1) eloped from the facility. R1's physician report showed they are unable to leave unassisted. This poses an potential health/safety/personal rights risk to residents in care.

Official plan of correction

Licensee provided proof of elopement training dated 12/20/2025 during visit. Licensee to update LPA on when R1's medical assessment is scheduled by POC due date of 06/19/2026. Licensee to submit proof of updated documents: LIC602/Physician's Report and LIC625/Care Plan to CCL once received.

Deadline recorded: Jun 19, 2026. A deadline is not proof that correction was completed.

Plan of correction recorded
Correction deadline recordedDeadline Jun 19, 2026
Correction not verified in available records
View official report
Inspection
Dementia careType A
Official classification
Type A
Official code
87705(f)
Regulation authority
CCR

What the official deficiency says

(f) The following shall be stored inaccessible to residents with dementia: This requirement is not met as evidenced by: Deficient Practice Statement Based on observations made, Licensee did not comply with the section cited above. Licensee did not ensure that the following items were stored inaccessible to residents with dementia: scissors in resident bathroom, cleaning supplies under kitchen sink, and clorox jug in the backyard. This poses an immediate health and safety risk to residents in care.

Official plan of correction

POC Due Date: 11/20/2024 Plan of Correction Licensee to submit self certification that Regulation will be reviewed for all staff and that a reminder notice will be posted in the facility. Certification and photograph proof of reminder notice to be submitted by POC Due Date of 11/20/2024.

Plan of correction recorded
Correction not verified in available records
View official report
Facility condition and maintenanceType B
Official classification
Type B
Official code
87303(e)(2)
Regulation authority
CCR

What the official deficiency says

87303 Maintenance and Operation: (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 degree F (49 degree C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observations made, the Licensee did not comply with the section cited above. All facility sinks were found to be out of Title 22 regulations of 105F to 120F measuring at 131.1F, 134.4F, 123.0F, 121.8F, 120.9F, and 121.1F. This poses a potential health and safety risk to residents in care.

Official plan of correction

POC Due Date: 12/02/2024 Plan of Correction Licensee to submit a water temperature log for the next 10 days. Temperature to be checked twice a day for all sinks in each house starting on 11/20/2024. Log to include location of sink and time documented. Log to be submitted to CCL for review and approval by POC due date 12/02/2024.

Plan of correction recorded
Correction not verified in available records
View official report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report
Licensing recordNot an inspection of the operating facility
No deficiencies recorded in this report

Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology