Resident rights
Cited in 4 reports, with 4 deficiencies in total.
OAKMONT OF NOVATO
1465 S. NOVATO BLVD., Novato CA 94947
118 bedsLatest official report May 6, 2026Licensed
Additional info
- Telephone
- (628) 215-1200
- Licensee
- OAKMONT SR. LVNG. OF NOVATO OPCO LLC;OAKMONT ET AL
- Administrator
- DAVIS, SCOTT
- Contact
- DAVIS, SCOTT
- License first date
- Jun 9, 2022
- License effective date
- Jun 9, 2022
- District office
- SANTA ROSA RO · (707) 588-5026
- Regional office
- 21
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 18 Type A and 15 Type B deficiencies for this facility.
- Most recent inspection
- May 6, 2026
- Most recent deficiency
- May 6, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 12 Marin County facilities licensed for 50 or more beds, except where too few exist to state one — those come from facilities with 7 or more beds.
In the available public five-year record, CCLD published 51 reports for this facility: 27 inspections, 19 complaint investigations, and 5 licensing or administrative records.
Those records contain 18 Type A and 15 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 27
- Recorded deficiencies
- 33
- Type A deficiencies
- 18
- Type B deficiencies
- 15
- Substantiated complaints
- 10
- Repeated topics
- 3
More than the typical 12
3 in the last 12 months
Well above the typical 10
3 in the last 12 months
Well above the typical 6
1 in the last 12 months
Well above the typical 7
2 in the last 12 months
Well above the typical 1
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Dementia care
Cited in 2 reports, with 2 deficiencies in total.
Licensing and administration
Cited in 2 reports, with 2 deficiencies in total.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(1)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement is not met as evidenced by: Based on observation and document review, the licensee did not comply with the section cited above as R2 slapped R1 in the face which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
Licensee to conduct training for all care staff regarding personal rights of residients. Licensee to provide scheduled training date to CCL by POC due date of 11/13/2025. Licencee to submit proof of completed training for all care staff to CCL by POC due date 11/27/2025.
Deadline recorded: Nov 13, 2025. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Nov 13, 2025
Deficiency Dismissed Type B 11/13/2025 Section Cited CCR 87468.1(a)(1)
Plan of correction recorded
Correction deadline recordedDeadline Nov 13, 2025
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.2(a)(8)
- Regulation authority
- CCR
What the official deficiency says
87468.2...Personal Rights..(a)...residents in... residential care facilities for the elderly shall have...following personal rights:(8)To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. Based on document review and interviews conducted, the licensee did not comply with the section cited above by S1 physically abusing multiple residents in care.
Official plan of correction
Licensee agrees to submit proof of mandated reporting training completed by all staff. Proof of training to conisist of staff names, dates, topics covered, who conducted the training, etc.
Deadline recorded: Jun 21, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 21, 2024
Correction not verified in available records
Complaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded
Licensing and administrationType B
- Official classification
- Type B
- Official code
- 1569.657(a)
- Regulation authority
- HSC
What the official deficiency says
(a) For any rate increase due to a change in the level of care of the resident, the licensee shall provide the resident and the resident’s representative...written notice of the rate increase within two business days ... This requirement was not met as evidenced by: Based on document review, facility did not ensure a proper rate increase notice was provided within two days to resident and/or their responsible party as required by regulation.
Official plan of correction
ED agrees to review the requirements of HSC1569.657 and submit to LPA a signed and dated declaration addressing how facility will comply with the regulation going forward. Declaration to be submitted to LPA by POC due date of 04/09/2024.
Deadline recorded: Apr 9, 2024. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Apr 9, 2024
Deficiency Dismissed Type B 04/09/2024 Section Cited HSC 1569.657(a)
Plan of correction recorded
Correction deadline recordedDeadline Apr 9, 2024
Correction not verified in available records
Complaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(8)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents… Residents… shall have all of the following personal rights: To have their representatives regularly informed by the licensee of activities related to care or services … Based on statements and documents, requirement not met, evidenced by: R1’s Representative not notified of medication issue timely. This posed an immediate violaltion of R1’s personal rights.
Official plan of correction
Administration will provide refresher training to appropriate staff on the requirements of 87468. Proof of training to be submitted to CCL by POC date in order to clear the deficiency.
Deadline recorded: Jan 15, 2024. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 15, 2024
Correction not verified in available records
Complaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 4 unsubstantiated · 0 unfounded · 1 cited
Admission, assessment, and evictionType A
- Official classification
- Type A
- Official code
- 1569.652(c)
- Regulation authority
- HSC
What the official deficiency says
1569.652 (c). A refund of any fees paid in advance covering the time after the resident’s personal property has been removed from the facility shall be issued to the individual, individuals, or entity contractually responsible for the fees or, if the deceased, resident paid the fees, to the resident’s estate, within 15 days after the personal property is removed. ***Based on statements/documents this requirement not met as evidenced by:R1’s refund was due 15 days after 2/25/2023 but was not made until on or about 4/20/2 **This posed an immediate violation of R1’s personal rights.
Official plan of correction
Administration to review H & S 1569.652 and produce a signed, dated declaration which addresses how compliance with refund requirements will be met going forward. Declaration to be submitted to CCL by POC date in order to clear the deficiency
Deadline recorded: Jun 8, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jun 8, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 2 unsubstantiated · 0 unfounded · 1 cited
Basic services and supervisionType A
- Official classification
- Type A
- Official code
- 87464(f)(1)
- Regulation authority
- CCR
What the official deficiency says
87464(f)(1) Basic Services. Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c). ***This requirement has not been met as evidenced by: Based on statements and observations, R1 has been observed in need of hygiene services, in a broken wheelchair and, on one occasion, with feces under the fingernails. This posed an immediate risk to the health and safety of R1.
Official plan of correction
Administrator will submit a written plan which will outline training plans for Memory Care staff by the Director of the MC unit. Training to address actions to be taken going forward which are intended to insure regular and documented checks of residents for hygiene and general welfare. Plan to be signed, dated and submitted to CCL by POC date in order to clear the deficiency.
Deadline recorded: Mar 27, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(a)(3)
- Regulation authority
- CCR
What the official deficiency says
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(3)To be free from... interfering with daily living functions such as eating, sleeping, or elimination. ***This requirement was not met as evidenced by: Based on record review, interviews conducted and observations, licensee did not ensure the regulation above due to R2 and R3's occasional loud television volume which violated R1's ability to sleep. This is a potential personal rights risk to clients in care.
Official plan of correction
Administrator to submit a plan of action to address to CCL by POC due date of 03/07/2023.
Deadline recorded: Mar 1, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 1, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Resident rightsType A
- Official classification
- Type A
- Official code
- 87468.1(a)(8)
- Regulation authority
- CCR
What the official deficiency says
Personal Rights of Residents in All Facilities. Residents in all residential care facilities for the elderly shall have all of the following personal rights: …To have their representatives regularly informed by the licensee of activities related to care or services, including ongoing evaluations, as appropriate to their needs. ***Based on statements and documents, this requirement has not been met as evidenced by: Facility sponsored flu shot clinic where R1 obtained vaccine without personal representative’s knowledge or consent. This posed an immediate risk to R1’s health and personal rights.
Official plan of correction
Administration shall provide written protocols for staff to follow when outside vendors provide medical services to residents at the facility and will provide a schedule for staff training on the issue. Administration will provide this documentation to CCL by POC date in order to clear the deficiency.
Deadline recorded: Jan 16, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 16, 2023
Correction not verified in available records
Complaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Staffing, personnel, and trainingType A
- Official classification
- Type A
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by: Based on records reviewed, interview, staff transferred R1 by themself, rather than by 2-person assist as required in careplan, which poses an immediate risk to their health, safety, personal rights for residents in care.
Official plan of correction
Facility to provide planned training date for designated carestaff to review the proper care and supervision following careplans according with Title 22 Regulation. Facility to submit Department with proof of training date by 12/23/22 and subsequent proof of training with staff signatures, date, time and what was covered in addition to self certification that facility undestands this regulation by POC due date of 01/09/23.
Deadline recorded: Dec 22, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Dec 22, 2022
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations3 substantiated · 3 unsubstantiated · 0 unfounded · 2 cited
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(a)
- Regulation authority
- CCR
What the official deficiency says
87411(a)Personnel Requirements This requirement isn't met as evidenced by: Based on interviews & records facility didn't comply w/section above resident R1 careplan needs which poses a risk to health, safety, personal rights of resident in care. Department learned that R1 has a care plan dated 12/15/21 & 6/13/22 states breathing treatment needs & fall management plan that were not followed (see LIC 9099)
Official plan of correction
Facility to ensure that resident's needs are met accoding to careplan and doctor's orders. Facility agrees to submit Department with a plan on how they will ensure that residents services will be met as needed and based on docs orders by POC date of 10/13/2022 in order to clear this citation.
Deadline recorded: Oct 13, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 13, 2022
Correction not verified in available records
Resident rightsType B
- Official classification
- Type B
- Official code
- 87468.1(2)
- Regulation authority
- CCR
What the official deficiency says
87468.1(2) Persoanl Rights This requirement isn't met as evidenced by: Based on interviews & records facility didn't comply w/section above R1 had a fall on an apartment of another resident on 7/22/22 sensor alsarm record went off 3 different times during PM shift for R1; R1 was found in another resident's room and sent out to ER. Facility was aware resident wakes up and needs to be redirected during the night.(see LIC 9099 and docs)
Official plan of correction
Facility to ensure that residents are to be accorded safe, healthful and comfortable accommodations, furnishings and equipment. Facility to submit Department w/ self certification that careplans have been reviewed and staff understands/knows residents needs by POC date of 10/13/2022 in order to clear this citation.
Deadline recorded: Oct 13, 2022. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Oct 13, 2022
Correction not verified in available records
Medication handling and storageType B
- Official classification
- Type B
- Official code
- 87465(c)(2)
- Regulation authority
- CCR
What the official deficiency says
87465(c)(2) Incidental Medical and Dental Care. This requirement is not met as evidenced by: Based on interviews, record reviews,facility didn't comply w/section above in 1 out 1 resident which poses a potential risk to resident in care. Resident R1 care plan 6/13/22 requires breathing treatments according with doctor's orders. However, MARs show that between Junde 3 & June 21/2022 resident R1 14 x din't receive treatment due to missing parts of a machine(see9099,docs
Official plan of correction
Facility to submit Department with self certification that all residents under care will have their doctor's orders followed as prescribed and that staff understand these orders by POC due date of 10/13/2022.
Deadline recorded: Oct 13, 2022. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Oct 13, 2022
Deficiency Dismissed Type B 10/13/2022 Section Cited CCR 87465(c)(2)
Plan of correction recorded
Correction deadline recordedDeadline Oct 13, 2022
Correction not verified in available records
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology