Facility condition and maintenance
Cited in 5 reports, with 8 deficiencies in total.
Aug 11, 2026Aug 12, 2025Mar 27, 2025Aug 13, 2024Jan 11, 2024
21200 VENTURA BLVD, Woodland Hills CA 91364
200 bedsLatest official report Aug 26, 2026Licensed
The available records show 8 Type A and 19 Type B deficiencies for this facility.
1 later report, on Aug 26, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 43 reports for this facility: 8 inspections, 33 complaint investigations, and 2 licensing or administrative records.
Those records contain 8 Type A and 19 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
1 in the last 12 months
Well above the typical 8
1 in the last 12 months
Well above the typical 3
0 in the last 12 months
Well above the typical 5
1 in the last 12 months
More than the typical 3
0 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 5 reports, with 8 deficiencies in total.
Aug 11, 2026Aug 12, 2025Mar 27, 2025Aug 13, 2024Jan 11, 2024
Cited in 3 reports, with 3 deficiencies in total.
Cited in 3 reports, with 3 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
Cited in 2 reports, with 2 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(c) All window screens shall be clean and maintained in good repair. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in approximately 9 resident windows did not have screens which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/18/2026 Plan of Correction The Licensee will replace all window screens and provide proof to CCLD by POC due date.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Slip-resistant mats, strips, or flooring shall be used in all bathtub and shower floors. (A) All slip-resistant mats, strips, or flooring shall be in good repair and maintain slip-resistant properties. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Resident shower floor strips observed peeling off in rooms 212,and 215. This poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2025 Plan of Correction Administrator agreed to have maintenance apply new strips and check all resident bathroom shower floors to ensure the floor strips are in place or provide shower mats. Submit photos and self certification letter that all other bathrooms are checked to confirm showers/tub strips or shower mats are in place.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or nonambulatory residents, based on the residents' needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above . Room 271 bathroom sink faucet is out of service (water leak); room 272 bathroom faucett does not supply sufficent hot water. This poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2025 Plan of Correction Administrator agreed to have facility mainenance contact a plumber for maintenance and repair. Submit proof of invoice for repairs made to ensure plumbng issues resolved for room 272 and 271.
(h) The following requirements shall apply to medications which are centrally stored: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, interview and record review, the licensee did not comply with the section cited above. Four out of four resident medication records reviewed revealed record keeping issues (inaccurate expiration and fill dates recorded on the centrally stored records by facility staff and the prefilled centrally stored records provided by the pharmacy. This poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/19/2025 Plan of Correction Administrator and staff reviewed and corrected the errors during the visit; Administrator contacted the pharmacy to inform them of the errors. Administrator agreed to coordinate an in services training with staff on policy and procedures pertaining to medication record keeping.
87303 (a) Maintenance and Operation: (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Room 110 flooring needs to be painted or repaired. Memory care resident restroom shower/bath tubs (room 259, 263, 271,272) need to be maintained clean and sanitary.
POC Due Date: 08/19/2025 Plan of Correction Administrator agreed to have maintenance and housekeeping clean and maintain memory care unit shower/bath tubs clean and sanitary. Submit photos and self certification letter that all memory care unit shower/bath tubs are checked and maintained clean and sanitary.
(a) A plan for incidental medical and dental care shall be developed by each facility...(4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Based on records review, the licensee did not comply with section cited above as the Medication Assistance Record (MAR) revealed no indication that Vancomycin was administered as prescribed which posed an immediate health and safety risk to residents in care.
The licensee agreed to submit a plan describing how you will ensure medications are given as prescribed. Submit proof to CCL by due date.
Deadline recorded: Nov 22, 2024. A deadline is not proof that correction was completed.
(a) Persons who require health services... shall not be admitted or retained in a residential care facility for the elderly: (4) Staphylococcus aureus ( " staph " ) infection or other serious infection. This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above. Licensee did not submit an exception request for a prohibited health condition when R1 tested positive for C. difficile colitis (C-diff), which posed an immediate health and safety risk to residents in care.
The licensee agreed to submit a plan to ensure exception requests will be submitted for residents who have Prohibited Health Conditions. Submit proof to CCL by due date.
Deadline recorded: Nov 22, 2024. A deadline is not proof that correction was completed.
(a)Each licensee shall furnish to the licensing agency such reports...Any serious injury as determined... by the attending physician and occurring while the resident is under facility supervision. This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above. Licensee did not submit an incident report when R1 tested positive for C. difficile colitis (C-diff), which posed a potential health and safety risk to residents in care.
The licensee agreed to submit a plan describing how you will ensure reporting requirements are followed. Submit proof to CCL by due date.
Deadline recorded: Nov 29, 2024. A deadline is not proof that correction was completed.
The pre-admission appraisal shall be updated, in writing as frequently as necessary ...(3)Any illness... that results in a circumstance or condition specified in... Prohibited Health Conditions.This requirement is not met as evidenced by: Based on records review, the licensee did not comply with the section cited above. Licensee did not update R1’s needs and services plan to reflect R1’s change in condition and develop a plan of care to meet R1’s needs, which posed a potential health and safety risk to residents in care.
The licensee agreed to submit a plan how you will ensure the residents’ needs and services plans are updated when there is a change of condition. Submit proof to CCL by due date
Deadline recorded: Nov 29, 2024. A deadline is not proof that correction was completed.
(d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7)... (2) Knowledge of and ability to conform to the applicable laws, rules and regulations. This requirement is not met as evidenced by: Based on records review and interviews, the licensee did not comply with the section cited above. The administrator did not demonstrate knowledge of the requirements of Title 22 Regulations, which posed a potential health and safety risk to residents in care.
The licensee agreed to submit a plan how you will ensure the facility has a qualified administrator. Submit proof to CCL by due date.
Deadline recorded: Nov 29, 2024. A deadline is not proof that correction was completed.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (6) Toilet, handwashing and bathing facilities shall be maintained in operating condition. Additional equipment shall be provided in facilities accommodating physically handicapped and/or nonambulatory residents, based on the residents' needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Room 112 and 212 bathroom faucet water flow observed very low. This poses/posed a potential health risk to persons in care.
POC Due Date: 08/20/2024 Plan of Correction Administrator informed maintenance during visit and agreed to have the repair done by due date.
(b) The following food service requirements shall apply: (23) All readily perishable foods or beverages capable of supporting rapid and progressive growth of micro-organisms which can cause food infections or food intoxications shall be stored in covered containers at appropriate temperatures. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Food items stored in the refrigerator and freezer observed not sealed properly and not dated. This poses a potential health, and safety risk to persons in care.
POC Due Date: 08/20/2024 Plan of Correction Administrator agreed to provide in-service to kitchen staff and ensure all items stored in the refrigerator and freezer are sealed properly, labeled and dated. Provide proof of in-service training and photos as proof of correction.
(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, interview and observation, the licensee did not comply with the section cited above. Random resident medication and medication records reviewed revealed facility staff are not ensuring that residents centrally stored medications are logged/recorded as required by regulation. Centrally stored records were missing expiration, fill and start dates. This poses a potential health, and safety risk to persons in care.
POC Due Date: 08/23/2024 Plan of Correction Administrator agreed to provide in-service to medtech staff and develop and maintain a centrally stored log/record for each resident. Administrator will begin with the five residents identified during todays visit
(b) In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (3) Ensuring that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above. During the tour Resident #5's bathroom was observed with feces all around the toilet. Resident #5 records reviewed revealed that R5 requires assistance with incontinent care.
POC Due Date: 08/20/2024 Plan of Correction Administrator agreed to develop an incontinent care plan for resident #5 and provide in-service to staff. Submit plan of correction by due date.
Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above. Room 259 window shades and bathroom drawer observed missing; floor tiles missing in room 259 and 267; Memory Care Hallway floor strips observed peeling off. This poses a potential health and safety risk to persons in care.
POC Due Date: 08/20/2024 Plan of Correction Administrator agreed to complete all repairs and submit photo as proof of correction.
The requirements pertaining to the involuntary transfer or eviction of residents, including: The justification, worded exactly as shown in the applicable state law or regulation, that permits an eviction. This requirement is not met as evidenced by: Based on record review and interviews, the licensee did not comply with the section cited above as R1 was refused entry to the facility after being brought back to the facility, which poses a potential health, safety, and personal rights violation to residents in care.
The Licensee has agreed to review Regulation 87224 Eviction Process and submit statement of understanding to CCL by 08/31/2023.
Deadline recorded: Aug 31, 2023. A deadline is not proof that correction was completed.
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
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