Resident rights
Cited in 3 reports, with 3 deficiencies in total.
13617 WHITTIER BLVD., Whittier CA 90605
97 bedsLatest official report Aug 7, 2026Licensed
The available records show 6 Type A and 4 Type B deficiencies for this facility.
No later report is available, so the records do not show what happened afterward.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 24 reports for this facility: 10 inspections, 12 complaint investigations, and 2 licensing or administrative records.
Those records contain 6 Type A and 4 Type B deficiencies.
2 deficiencies have explicit official correction or clearance evidence in the loaded records.
More than the typical 7
5 in the last 12 months
More than the typical 8
4 in the last 12 months
More than the typical 3
2 in the last 12 months
Fewer than the typical 5
2 in the last 12 months
About the same as most this size
1 in the last 12 months
Last 36 months
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Cited in 3 reports, with 3 deficiencies in total.
All preserved reports from the most recent to the oldest, sortable by report type.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that staff (S7 & S8) are cleared but not associated with the facility, which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 08/08/2026 Plan of Correction Administration staff associated S7 & S8 during the visit. Citation is cleared. *Civil penalty was assessed.
(C) Clean linen, including blankets, bedspreads, top bed sheets, bottom bed sheets, pillow cases, mattress pads, bath towels, hand towels and wash cloths. The quantity shall be sufficient to permit changing at least once per week or more often when indicated to ensure that clean linen is in use by residents at all times. The linen shall be in good repair. The use of common wash cloths and towels shall be prohibited. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation,, the licensee did not comply with the section cited above in that rooms 107, 109, 112, and 233 did not have mattress pads, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/28/2026 Plan of Correction Executive Director agreed to submit a written plan of correction addressing bed mattress pads and proof beds in rooms 107, 109, 112, and 233 have mattress pads.
Reporting Requirements(g) The licensee shall notify the Department, in writing, within thirty (30) days of the hiring of a new administrator. This requirement was not met as evidenced by: This department did not receive written notification within 30 days of a new administrator change. This poses a potential risk to the health, safety, or personal rights of persons in care
No further action is required. On 04/27/2026, LPA received documents needed to process administrator change.
Deadline recorded: May 26, 2026. A deadline is not proof that correction was completed.
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 3 visits
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidence by: Resident #1 (R1) sustained injuries to their head on 11/11/2024 during staff assistance with a transfer using a hoyer lift. R1 head laceration (J staples), and a large scalp hematoma as a result.
This POC was already previously corrected as LPA receievd a copy of the in-service training information for staff that need training in Hoyer Lift, training is scheduled for 12/20/24 and 1/17/25 LPA receieved signatures of staff that have completed the training.
Deadline recorded: Sep 5, 2025. A deadline is not proof that correction was completed.
Part of the complaint whose outcome is recorded on Sep 3, 2025 · Control 28-AS-20241113164508
87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement was not met as evidence by: Resident #1 (R1) sustained injuries to their head on 11/11/2024 during staff assistance with a transfer using a hoyer lift. R1 head laceration (J staples), and a large scalp hematoma as a result.
This POC was already previously corrected as LPA receievd a copy of the in-service training information for staff that need training in Hoyer Lift, training is scheduled for 12/20/24 and 1/17/25 LPA receieved signatures of staff that have completed the training.
Deadline recorded: Aug 28, 2025. A deadline is not proof that correction was completed.
Deficiency Dismissed Type A 08/28/2025 Section Cited CCR 87468.1(a)(2)
87405 Administrator - Qualifications and Duties (h) The administrator shall have the responsibility to: (4) Recruit, employ and train qualified staff, and terminate employment of staff who perform in an unsatisfactory manner. This requirement was not met as evidence by: During the course of a complaint investigation for complaint # 28-AS-20241113164508, LPA reviewed staff files and did not observe any training's on file on how to utilize a hoyer lift properly while assisting residents.
Licensee/Executive Director to ensure all staff are properly trained in proper usage of hoyer lift, and ensure that moving forward all staff complete all required trainings. This POC is cleared as on 1/17/2025 LPA receievd a copy of the in-service training information and signatures of staff that have completed the training. Clearance letter will be emailed.
Deadline recorded: Aug 15, 2025. A deadline is not proof that correction was completed.
Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed. This standard is not met at evidence by: R-1 was not provided with Metamucil on 05/03/25 and S-1 documented the medication as being administered to R-1.
Administrator to provide staff training on medication administration including appropriate documentation of medication administration to staff and provide proof of training to LPA Irra. CORRECTED AT TIME OF VISIT. DOCUMENTATION PERTAINING TO TRAINING PROVIDED.
Deadline recorded: Aug 2, 2025. A deadline is not proof that correction was completed.
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportPart of the complaint whose outcome is recorded on Sep 3, 2025 · Control 28-AS-20241113164508
80072 Personal Rights (a)(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidence by: Resident #1 (R1) sustained injuries to their head on 11/11/2024 during staff assistance with a transfer using a hoyer lift. R1 head laceration (J staples), and a large scalp hematoma as a result.
Licensee/Executive Director to have all staff that provide assistance with transfers be trained in proper usage of hoyer lift. LPA was provided with in-service training during visit on 12/18/2024, however, after conducting interviews it was revealed that not all staff the use the hoyer lift have been trained. Licensee/Executive Director to schedule all remaining staff that have not yet been trained an in-service training and email all in-service training information (attendee names, date/time of in-service and topics that will be covered) to LPA by POC due date. tena.herrera@dss.ca.gov
Deadline recorded: Dec 19, 2024. A deadline is not proof that correction was completed.
Deficiency Dismissed Type A 12/19/2024 Section Cited CCR 80072(a)(2)
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportAllegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (2) Once ordered by the physician the medication is given according to the physician's directions. This requirement was not being met as evidenced by: Resident #1 was still being administered the following medications : Losartan Potassium 25 mg tab, Melatonin 3 mg tab, it should have been d/c upon discharge from hospital in August 2023. This poses a health and safety risk to residents in care.
Administrator stated that the facility has obtained d/c orders from resident #1's physician, and has stopped giving resident #1 the medications that were discontinued. Administrator and Health Services Director stated that a medication error and prevention training will be conducted, as well as a 3 way audit will be performed by the facility pharmacy, Pharmerica.
Deadline recorded: Dec 21, 2023. A deadline is not proof that correction was completed.
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited
Eviction Procedures. The licensee may, upon thirty (30) days written notice to the resident, evict the resident for nonpayment of the rate for basic services, failure to comply with state or local law, failure to comply with the general policies of the facility, development of a need not previously identified, and/or a change of use of the facility. This requirement was not met as evidenced by: Interviews with Administrator and Health Services Director indicate that resident #1 was not given 30 days written eviction notice as required.
Administrator will ensure that the facility follows Title 22 eviction procedures, (87224) as required. Administrator will conduct an in service training with staff regarding eviction procedures and will send proof of training to LPA by POC due date.
Deadline recorded: Aug 1, 2023. A deadline is not proof that correction was completed.
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCalifornia Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology