PAULA'S GUEST HOME, INC.

16439 PRUDENCIA DRIVE, Whittier CA 90603

Facility 197607106 · RESIDENTIAL CARE ELDERLY (740)

6 bedsLatest official report Sep 25, 2025Licensed

Additional info

Telephone: (562) 943-3333
Licensee: CHONA M. CRUZ
Administrator: CHONA M. CRUZ
Contact: CHONA M. CRUZ
License first date: Sep 18, 2007
License effective date: Sep 18, 2007
District office: MONTEREY PARK ASC · (323) 980-4934
Regional office: 28
Clients served: 935 - ELDERLY

Summary

The available records show 3 Type A and 2 Type B deficiencies for this facility.

Most recent inspection: Sep 25, 2025
Most recent deficiency: Sep 25, 2025

No later report is available, so the records do not show what happened afterward.

What Type A and Type B mean

Type A: Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
Type B: Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.

Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.

At a glance

Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.

In the available public five-year record, CCLD published 4 reports for this facility: 4 inspections, 0 complaint investigations, and 0 licensing or administrative records.

Those records contain 3 Type A and 2 Type B deficiencies.

1 deficiencies have explicit official correction or clearance evidence in the loaded records.

Official inspections: 4
Recorded deficiencies: 5
Type A deficiencies: 3
Type B deficiencies: 2
Substantiated complaints: 0
Repeated topics: 0

Repeated topics

Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.

No topic repeats in the last 36 months

No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.

Official report history

All preserved reports from the most recent to the oldest, sortable by report type.

Sep 25, 2025Inspection

Hazardous items and storageType A

Official classification: Type A
Official code: 87309(a)
Regulation authority: CCR

What the official deficiency says

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 6 out of 6 residents, as multiple chemicals and cleaning solutions were found in an unlocked cabinet next to the dining room, which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2025 Plan of Correction **POC cleared during visit** Administrator is to ensure that all chemicals are kept locked and inaccessible to residents at all times. Administrator is to remove the chemicals and store them in a locked area by the POC due date.

Official record says corrected or clearedRecorded in report dated Sep 25, 2025

Plan of correction recorded

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Aug 26, 2024Inspection

No deficiencies recorded in this report

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Sep 12, 2023Inspection

Dementia careType B

Official classification: Type B
Official code: 87705(c)(5)
Regulation authority: CCR

What the official deficiency says

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in that Dementia resident (R2's) physician report is dated 2/8/2022; which poses/posed a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2023 Plan of Correction Administrator shall submit a current MD report for R2.

Plan of correction recorded

Correction not verified in available records

View official report

Facility condition and maintenanceType B

Official classification: Type B
Official code: 87303(a)
Regulation authority: CCR

What the official deficiency says

Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that the backyard and side yards had unlocked sharp tools, gardening supplies, paint can, insect/roach spray, and kitchen cleaning products; which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 09/26/2023 Plan of Correction Submit pictiure proof of correction.

Plan of correction recorded

Correction not verified in available records

View official report

Dementia careType A

Official classification: Type A
Official code: 87705(f)(2)
Regulation authority: CCR

What the official deficiency says

Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that two bathrooms had unlocked incontinence care/mouth wash, medicated body powder, hand sanitizer, and disinfectant cleaning supplies; which poses an immediate health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 09/13/2023 Plan of Correction Submit picture proof of correction by tomorrow.

Plan of correction recorded

Correction not verified in available records

View official report

Medication handling and storageType A

Official classification: Type A
Official code: 87465(c)(2)
Regulation authority: CCR

What the official deficiency says

Incidental Medical and Dental Care. If the resident's physician has stated in writing that the resident is unable to determine his/her own need ........ facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidenced by: This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in that PRN medication supply of Resident (R1's) Acetaminophen 500 mg has not been filled, and centrally stored record is missing prescription #, date of Rx and expiration date; which poses an immediate health and safety risk to persons in care.

Official plan of correction

POC Due Date: 09/13/2023 Plan of Correction Administrator shall submit a written plan stating how this deficiency will be correct. Proof of staff training and proof the medication was obtained shall be submitted.

Plan of correction recorded

Correction not verified in available records

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Sep 16, 2022Inspection

No deficiencies recorded in this report

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Source and limits

California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.

Read the data methodology