Staffing, personnel, and training
Cited in 2 reports, with 2 deficiencies in total.
JORDAN GUEST HOME
10657 JORDAN ROAD, Whittier CA 90603
6 bedsLatest official report Jan 12, 2026Licensed
Additional info
- Telephone
- (562) 822-4677
- Licensee
- WHITTIER COTTAGE CORPORATION
- Administrator
- BOHANAN, VILMA TRAZO
- Contact
- BOHANAN, VILMA TRAZO
- License first date
- Feb 14, 2017
- License effective date
- Feb 14, 2017
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 983 - RCFE / DEMENTIA
Summary
The available records show 3 Type A and 7 Type B deficiencies for this facility.
- Most recent inspection
- Jan 12, 2026
- Most recent deficiency
- Jan 12, 2026
No later report is available, so the records do not show what happened afterward.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 1,564 Los Angeles County facilities licensed for 6 or fewer beds.
In the available public five-year record, CCLD published 7 reports for this facility: 6 inspections, 1 complaint investigation, and 0 licensing or administrative records.
Those records contain 3 Type A and 7 Type B deficiencies.
1 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 6
- Recorded deficiencies
- 10
- Type A deficiencies
- 3
- Type B deficiencies
- 7
- Substantiated complaints
- 0
- Repeated topics
- 1
More than the typical 4
1 in the last 12 months
Well above the typical 1
4 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size have none
2 in the last 12 months
Most this size also have none
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Inspection
Fire safety and emergency preparednessType A
- Official classification
- Type A
- Official code
- 87202(a)(2)
- Regulation authority
- CCR
What the official deficiency says
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal: (2) Bedridden persons This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 6 residents, because the fire clearance of the facility is approved to retain 1 bedridden resident however both R1 and R2 are listed as bedridden on their physician's report, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 01/13/2026 Plan of Correction Administrator is to ensure that the fire clearance does not exceed its bedridden capacity at all times. Administrator is to obtain an updated physician's report for R1 indicating they are non-ambulatory rather than bedridden and send it to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Medical and dental careType A
- Official classification
- Type A
- Official code
- 87465(a)(4)
- Regulation authority
- CCR
What the official deficiency says
(4) The licensee shall assist residents with self-administered medications as needed. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 out of 6 residents, because both R3 had a Senna medication missing, and R4 had a Meloxicam medication that was not present as well, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 01/13/2026 Plan of Correction Administrator is to ensure that all residents are assisted with their prescription medications at all times. Administrator is to obtain the refills for these medications and submit proof they have been obtained to LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 1569.625(b)(1)
- Regulation authority
- HSC
What the official deficiency says
(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, as required by subdivision (a) of Section 1569.626 and four hours specific to postural supports, restricted health conditions, and hospice care, as required by subdivision (a) of Section 1569.696, before working independently with residents. The remaining 20 hours shall include six hours specific to dementia care and shall be completed within the first four weeks of employment. The training coursework may utilize various methods of instruction, including, but not limited to, lectures, instructional videos, and interactive online courses. The additional 16 hours shall be hands-on training. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 5 staff members, because S3 has not had their initial training conducted or documented as of yet, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/09/2026 Plan of Correction Administrator is to ensure initial training is conducted and documents for all residents at all times. Administrator is to conduct the training with S3 and submit the documented initial training to LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Health conditions and treatmentsType B
- Official classification
- Type B
- Official code
- 87608(a)(3)
- Regulation authority
- CCR
What the official deficiency says
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physician indicating the need for the postural support shall be maintained in the resident's record. The licensing agency shall be authorized to require other additional documentation if needed to verify the order. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review and observation, the licensee did not comply with the section cited above in 1 out of 6 residents, because R2 has half-rails on his bed although he doesn't have a physician's order for the rails, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/09/2026 Plan of Correction Administrator is to ensure that physician's orders are obtained for all residents that have half-rails at all times. Administrator is to obtain the physician's order for the half-rail and email it to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Records and plan of operationType B
- Official classification
- Type B
- Official code
- 87506(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 1 out of 5 residents, becuase one client did not have a complete physician's report for section 13 on the LIC602A, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/20/2025 Plan of Correction Administrator is to ensure that all physician reports are completed at all times. Administrator is to complete the physicians report and email to LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87457(c)(1)(A)
- Regulation authority
- CCR
What the official deficiency says
(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations. (1) The appraisal shall document, at a minimum: (A) An evaluation of the prospective resident's functional capabilities, mental condition, and social factors as specified in Sections 87459, Functional Capabilities and 87462, Social Factors. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 2 out of 5 residents, because 2 did not have complete pre-admission appraisals, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/20/2025 Plan of Correction Administrator is to ensure that pre-admission appraisals are conducted for all clients prior to admission. Administrator is to complete the pre-admission appraisals for the 2 clients and submit the to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Admission, assessment, and evictionType B
- Official classification
- Type B
- Official code
- 87463(a)
- Regulation authority
- CCR
What the official deficiency says
(a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated, in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in 3 out of 5 residents, because their appraisals had not been updated within the past year, which poses a potential health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 03/20/2025 Plan of Correction Administrator is to ensure that reappraisals are conducted for all residents every year. Administrator is to conduct a reappraisal for the 3 residents and email the appraisals to the LPA by the POC due date.
Plan of correction recorded
Correction not verified in available records
Inspection
Facility condition and maintenanceType A
- Official classification
- Type A
- Official code
- 87307(e)(2)(A)
- Regulation authority
- CCR
What the official deficiency says
(e) The licensee shall supervise residents as needed and as determined by the resident's appraisal pursuant to Section 87457, Pre-Admission Appraisal or Section 87463 Reappraisals, when residents are in proximity to or when there is use of the following items: (2) Fishponds, wading pools, hot tubs, swimming pools, or similar larger bodies of water. (A) The licensee shall ensure that the bodies of water specified above are inaccessible through fencing, covering, or other means when not in active use by residents. This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above in 5 out of 5 residents, as the pool area which contained a full body of water was unlocked during the physical plant tour, which poses an immediate health, safety or personal rights risk to persons in care.
Official plan of correction
POC Due Date: 02/12/2025 Plan of Correction **POC Cleared during visit** Administrator is to ensure that the pool is locked when not in use at all time. Administrator is to lock the pool area and submit photogrpahic proof to LPA by the POC due date.
Official record says corrected or clearedRecorded in report dated Feb 11, 2025
Plan of correction recorded
Inspection
Dementia careType B
- Official classification
- Type B
- Official code
- 87705(c)(5)
- Regulation authority
- CCR
What the official deficiency says
87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in which Resident #4 with dementia does not have the annual medical assessment which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 03/12/2024 Plan of Correction The licensee shall ensure that residents with dementia will obtain an annual medical assessment and a reappraisal done at least annually. Licensee shall submit the updated medical assessment for Resident #4 by POC due date of 3/12/24.
Plan of correction recorded
Correction not verified in available records
Staffing, personnel, and trainingType B
- Official classification
- Type B
- Official code
- 87411(f)
- Regulation authority
- CCR
What the official deficiency says
87411 Personnel Requirements - General (f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure. A report shall be made of each screening, signed by the examining physician... This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above in which staff #3 did not obtain a health screening and TB test which poses a potential health and safety risk to persons in care.
Official plan of correction
POC Due Date: 03/12/2024 Plan of Correction The licensee shall ensure all employee obtain a health screening including TB test done no more than 6 months prior or 7 days after employment. Licensee shall submit Staff #3's health screening with TB result by POC due date 3/12/24.
Plan of correction recorded
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportInspection
No deficiencies recorded in this report
Inspection
No deficiencies recorded in this report
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology