RIDGE AT WESTLAKE VILLAGE, THE

Official classification

Type B

Official code

87507(g)(5)(E)

Regulation authority

CCR

What the official deficiency says

87507 Admission Agreements (g)...(5)...(E)...2... a. A refund of...80 percent of the preadmission fee...shall be provided if...the resident leaves the facility... during the first month of residency. This requirement is not met as evidenced by: Based on interviews and record review the Licensee did not comply with the section cited above as a 30-day notice to vacate was provided on 05/19/2026 and no preadmission (Community) fee had been refunded to R1 which poses a potential personal rights risk to clients in care.

Official plan of correction

ED agreed to work with BOD to issue the appropriate refund to R1 and settle any outstanding fees for R1. ED agreed to provide proof of POC to CCLD no later than POC due date.

Deadline recorded: Jul 9, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87211(a)(1)

Regulation authority

CCR

What the official deficiency says

Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports...(1) A written report shall be submitted to the licensing agency...within seven days of the occurrence... This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above as the ED did not report to the Department major maintenance issues including the garage/ basement leak which poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

The ED stated that he will submit a statement of understanding for the above regulation. Civil Penalty issued for the amount of $250 for repeat violation.

Deadline recorded: Jan 30, 2026. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87303(e)(2)

Regulation authority

CCR

What the official deficiency says

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by: Deficient Practice Statement Based on observation, the licensee did not comply with the section cited above as seven (7) out of ten (10) hot water temperatures in resident restrooms were not within the required range which poses a potential health and safety risk to persons in care.

Official plan of correction

POC Due Date: 01/22/2026 Plan of Correction ED stated they will update the water heater temperature to be within compliance. ED will submit a 5-day water temperature log to CCLD by the due date.

Official classification

Type B

Official code

87411(c)(1)

Regulation authority

CCR

What the official deficiency says

(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross. This requirement is not met as evidenced by: Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above as two (2) out of two (2) care staff did not have valid first aid training which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/29/2026 Plan of Correction ED stated that staff will acquire appropriate first aid training. ED will submit proof to CCLD by the due date.

Official classification

Type B

Official code

87465(h)(4)

Regulation authority

CCR

What the official deficiency says

(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label. This requirement is not met as evidenced by: Deficient Practice Statement Based on medication review and interview, the licensee did not comply with the section cited above as medication start dates were not recorded on the centrally stored medication and destruction record, R1's medication had an incorrect start date, and R2's medication was one count off which poses a potential health, safety or personal rights risk to persons in care.

Official plan of correction

POC Due Date: 01/22/2026 Plan of Correction ED stated an in-service medication training will be conducted with all medication technicians. ED will submit proof to CCLD by the due date.

Official classification

Type B

Official code

87211(a)(1)

Regulation authority

CCR

What the official deficiency says

Reporting Requirements (a) Each licensee shall furnish to the licensing agency such reports...(1) A written report shall be submitted to the licensing agency...within seven days of the occurrence... This requirement is not met as evidenced by: Based on record review and interview, the licensee did not comply with the section cited above as six (6) incident reports were submitted after seven days of occurrence. This poses a potential health, safety, and personal rights risk to persons in care.

Official plan of correction

ED stated that a plan has been put in place to ensure that incident reports get submitted in compliance. ED stated they will conduct training on reporting requirements and submit the written plan to CCLD by the due date.

Deadline recorded: Nov 11, 2025. A deadline is not proof that correction was completed.

Official classification

Type B

Official code

87465(h)(4)

Regulation authority

CCR

What the official deficiency says

87465 Incidental Medical and Dental Care (h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws... This requirement is not met as evidenced by: Based on medication review and interview, the licensee did not comply with the section cited above as Resident #1 (R1)'s ear drop medication was not administered by Staff #1 (S1) as prescribed, which posed a potential health and safety risk to persons in care.

Official plan of correction

S1 is no longer handling medications. HSD stated that staff will be reminded to read all prescription labels and administer medications one at a time. POC is cleared.

Deadline recorded: Apr 29, 2025. A deadline is not proof that correction was completed.