Facility condition and maintenance
Cited in 2 reports, with 2 deficiencies in total.
REGENCY GRAND AT WEST COVINA
150 SOUTH GRAND AVENUE, West Covina CA 91791
160 bedsLatest official report Jul 24, 2026Licensed
Additional info
- Telephone
- (626) 332-3344
- Licensee
- KRE-RENEW TIGER CUBS REGENCY GRAND OPERATION ET AL
- Administrator
- MIMS-BURRIS, MARY
- Contact
- MIMS-BURRIS, MARY
- License first date
- Apr 19, 2021
- License effective date
- Apr 19, 2021
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 985 - RCFE / HOSPICE
Summary
The available records show 1 Type A and 4 Type B deficiencies for this facility.
- Most recent inspection
- Mar 9, 2026
- Most recent deficiency
- Apr 12, 2026
1 later report, on Jul 24, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 17 reports for this facility: 8 inspections, 9 complaint investigations, and 0 licensing or administrative records.
Those records contain 1 Type A and 4 Type B deficiencies.
0 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 8
- Recorded deficiencies
- 5
- Type A deficiencies
- 1
- Type B deficiencies
- 4
- Substantiated complaints
- 2
- Repeated topics
- 1
More than the typical 7
1 in the last 12 months
Fewer than the typical 8
1 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
Fewer than the typical 5
1 in the last 12 months
Fewer than the typical 3
1 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 3 unsubstantiated · 0 unfounded · 1 cited
Facility condition and maintenanceType B
- Official classification
- Type B
- Official code
- 87303(a)
- Regulation authority
- CCR
What the official deficiency says
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidence by: During facility tour LPA observed multiple ceiling panels missing, it was confirmed through interviews that there are leaks from the roof when it rains (LPA also observed water marks on the ceiling throughout the facility that also confirms a leak had been present) , and that there have been multiple plumbing leaks and repairs.
Official plan of correction
Administrator/Licensee provided LPA with Invoices to the repairs for the plumbing repairs and copy of proposal for roof repair. Administrator/Licensee to provide LPA with the scheduled date for the roof repair, provide details on how long repairs will take and if residents will be affected during the repairs. Photos of the ceiling panels being replaced on third floor are to be submitted to LPA via email (tena.herrera@dss.ca.gov). Additionally Administrator/Licensee is to provide LPA with a plan on how they will ensure that facility pluming and roof is in good repair and free from leaks at all times.
Deadline recorded: Apr 27, 2026. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Apr 27, 2026
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations1 substantiated · 0 unsubstantiated · 0 unfounded · 1 cited · investigated over 2 visits
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b)The following food service requirements shall apply:(27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. The requirement was not met as evidenced by: LPA's interviews, five out of six staff reported they saw cockroaches in the kitchen, although its getting better as the pest control already put the trap under the kitchen compartment which posed a potential risk for residents in care.
Official plan of correction
The administrator will ensure the kitchen area shall be kept clean and free of rodents, litter,vermin and insects and the administrator will discuss with the pest control and send the copy the pest control services plan to LPA by POC due date.
Deadline recorded: Mar 27, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2023
Correction not verified in available records
Complaint
Part of the complaint whose outcome is recorded on Mar 21, 2023 · Control 28-AS-20230317082628
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements (b)The following food service requirements shall apply:(27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. The requirement was not met as evidenced by: LPA's interviews, five out of six staff reported they saw cockroaches in the kitchen, although its getting better as the pest control already put the trap under the kitchen compartment which posed a potential risk for residents in care.
Official plan of correction
The administrator will ensure the kitchen area shall be kept clean and free of rodents, litter..etc and the administrator will discuss with the pest control and send the copy the pest control services plan to LPA by POC due date.
Deadline recorded: Mar 27, 2023. A deadline is not proof that correction was completed.
Citation dismissed - not a correctionOn Mar 27, 2023
Deficiency Dismissed Type B 03/27/2023 Section Cited CCR 87555(b)(27)
Plan of correction recorded
Correction deadline recordedDeadline Mar 27, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportSource and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology