Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportCOUNTRY VIEW ASSISTED LIVING
824 W. CAMERON AVE, W. Covina CA 91790
136 bedsLatest official report Jun 25, 2026Licensed
Additional info
- Telephone
- (626) 962-3511
- Licensee
- EMES MANAGEMENT, INC.
- Administrator
- DENNISE TORRES
- Contact
- DENNISE TORRES
- License first date
- Jul 2, 2019
- License effective date
- Jul 2, 2019
- District office
- MONTEREY PARK ASC · (323) 980-4934
- Regional office
- 28
- Clients served
- 935 - ELDERLY
Summary
The available records show 3 Type A and 2 Type B deficiencies for this facility.
- Most recent inspection
- Jun 22, 2026
- Most recent deficiency
- Jun 25, 2024
17 later reports, from Sep 17, 2024 through Jun 25, 2026, recorded no deficiencies, though the records do not say whether they were follow-ups.
What Type A and Type B mean
- Type A
- Violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
- Type B
- Violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care.
Both classifications are published by California CDSS and are shown as published. SeniorLivingFacts does not rename them or add a severity level of its own.
At a glance
Counts cover the five-year public record. Typical figures are the median for the 212 Los Angeles County facilities licensed for 50 or more beds.
In the available public five-year record, CCLD published 46 reports for this facility: 5 inspections, 41 complaint investigations, and 0 licensing or administrative records.
Those records contain 3 Type A and 2 Type B deficiencies.
3 deficiencies have explicit official correction or clearance evidence in the loaded records.
- Official inspections
- 5
- Recorded deficiencies
- 5
- Type A deficiencies
- 3
- Type B deficiencies
- 2
- Substantiated complaints
- 1
- Repeated topics
- 0
Fewer than the typical 7
1 in the last 12 months
Fewer than the typical 8
0 in the last 12 months
About the same as most this size
0 in the last 12 months
Fewer than the typical 5
0 in the last 12 months
Fewer than the typical 3
0 in the last 12 months
Last 36 months
Repeated topics
Topics cited in more than one report during the last 36 months. A repeat may show a pattern worth asking about. Each date opens its report below.
No topic repeats in the last 36 months
No deficiency topic appears in more than one report during that window. This does not establish that nothing repeated earlier in the five-year record, and it is not a statement about current conditions.
Official report history
All preserved reports from the most recent to the oldest, sortable by report type.
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 6 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded · investigated over 3 visits
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 13 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 14, 2023 · Control 28-AS-20220927150112
No deficiencies recorded in this reportComplaint
Part of the complaint whose outcome is recorded on Oct 14, 2023 · Control 28-AS-20220927150112
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 4 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations2 substantiated · 0 unsubstantiated · 0 unfounded · 4 cited · investigated over 2 visits
Food serviceType A
- Official classification
- Type A
- Official code
- 87555(b)(9)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements: (b) The following... shall apply: (9) Procedures which protect the safety, acceptability and nutritive values of food shall be observed in food storage, preparation and service. This requirement is not met as evidence by: Based on observation, and interviews conducted licensee did not ensure food serve to residents in care is maintain at a proper temperature, temperature in meat tray tested at 75 degrees F., open pasta not stored properly, and equipment not clean properly which poses an immediate health, safety, or personal rights violation to the persons in care.
Official plan of correction
Administrator will ensure equipment is in working condition to maintain the temperature of food above 135 degrees F., and will provide in-service training to food handling staff regarding proper cooling, cooking, maintaining food temperatures, storing, and cleaning/sanitizing kithchen by POC due date 1/27/23. Deficiency cleared as of 2/13/23.
Deadline recorded: Mar 8, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Mar 8, 2023
Plan of correction recorded
Correction deadline recordedDeadline Mar 8, 2023
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements: (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement is not met as evidence by: Based on interviews conducted licensee did not ensure kitchen was free of insect as 3 roaches were observed in the kitchen's closet which poses a potential health, safety, or personal rights risk to the persons in care.
Official plan of correction
Administrator will provide a copy of pest control service receipt for treatment of roaches in the kitchen to the department by POC due 2/9/23. Deficiency cleared as of 2/13/23.
Deadline recorded: Mar 8, 2023. A deadline is not proof that correction was completed.
Official record says corrected or clearedOn or before Mar 8, 2023
Plan of correction recorded
Correction deadline recordedDeadline Mar 8, 2023
Complaint
Part of the complaint whose outcome is recorded on Mar 8, 2023 · Control 28-AS-20230123142717
Food serviceType A
- Official classification
- Type A
- Official code
- 87555(b)(a)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements: (b) The following food service requirements shall apply: (9) Procedures which protect the safety, acceptability and nutritive values of food shall be observed in food storage, preparation and service. This requirement is not met as evidence by: Based on observation, and interviews conducted licensee did not ensure food serve to residents in care is maintain at a proper temperature, temperature in meat tray tested at 75 degrees F., open pasta not stored properly, and equipment not clean properly which poses a health, safety, or personal rights violation to the persons in care.
Official plan of correction
Administrator will ensure equipment is in working condition to maintain the temperature of food above 135 degrees F., and will provide in-service training to food handling staff regarding proper cooling, cooking, maintaining food temperatures, storing, and cleaning/sanitizing kitchen by POC due date 1/27/23.
Deadline recorded: Jan 27, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Jan 27, 2023
Correction not verified in available records
Food serviceType B
- Official classification
- Type B
- Official code
- 87555(b)(27)
- Regulation authority
- CCR
What the official deficiency says
87555 General Food Service Requirements: (b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects. This requirement is not met as evidence by:
Official plan of correction
Administrator will provide a copy of pest control service receipt for treatment of roaches in the kitchen to the department by POC due 2/9/23.
Deadline recorded: Feb 9, 2023. A deadline is not proof that correction was completed.
Plan of correction recorded
Correction deadline recordedDeadline Feb 9, 2023
Correction not verified in available records
Complaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 3 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 7 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this reportComplaint
No deficiencies recorded in this report
Complaint
Allegations0 substantiated · 1 unsubstantiated · 0 unfounded
No deficiencies recorded in this report2 complaints have no published investigation report
The official record holds these complaints, but no investigation report was published for them. Their outcome is shown as the source recorded it.
- Jan 18, 2022 · Control 28-AS-20210315135219
Allegations0 substantiated · 5 unsubstantiated · 0 unfounded
- Dec 17, 2021 · Control 28-AS-20210820151018
Allegations0 substantiated · 2 unsubstantiated · 0 unfounded
Source and limits
California Department of Social Services, Community Care Licensing Division. Public facility history is described by the source as a five-year window. Older records and previous-licensee history may require a regional-office request. Type 741 RCFE-CCRCs, nursing homes, and other care settings are excluded from this page.
Read the data methodology